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Mail not working after update OS X 10.10.4 and IOS 8.4

Hi everyone,

Yesterday, after upgrading to OS X 10.10.4 in my Mac and IOS 8.4 in my Ipad and Iphone, the Apple Mail stop working in all devices. It does not receive mails anymore.

Any lead on how to solve this?

Thanks in advance.

Regards.



Mario

Posted on Jul 1, 2015 5:51 AM

Reply
117 replies

Jul 1, 2015 7:36 AM in response to MaEdCaSa

I upgraded to OSX 10.10.4 on 2 iMac and a MacBook Air and to IOS 8.4 on an iPhone and iPad. Problem occurs on just one of the iMac - all other devices are fine, but Mail just shows spinning beach ball on the one iMac. Tried copying the full Mail database folder ~/Library/Mail/V2 from one of the devices that was working, but that made no difference. Any ideas on possible fix?

Jul 1, 2015 12:23 PM in response to MaEdCaSa

Exactly the same here with my iMac on 10.10.4 - as soon as I updated - smtp fails. I can send on MBP on 10.10.3 - I could send on the iMac right up till the point I updated. This is quite a common issue with this update. On to Apple Chat support - they are baffled - as though this is the first they've heard of it - it was an issue in the beta. Then chat support cut out. Hey ho.


How do I restore my machine from Time Machine?

Jul 1, 2015 5:53 PM in response to David Goodall

Same problem on my MacBook Pro (late 2014) with 8GB RAM and 128SSD. Mail Freezes. Albeit I have 20+ email accounts in it, all imap.


Only workable solution was to install Thunderbird (free) which is flawless. My iPhone and iPad mail work fine. (so far....)


Note: When I first installed the update it worked FINE. Then I (properly) exited MAIL, and rebooted. That's when I had the problem. I had to force quit and I DID send the report when I force quit'd

Jul 2, 2015 12:31 AM in response to MaEdCaSa

My MBA 11 (Mid 2011) currently running Yosemite, and I haven't upgraded to 10.10.4 ( it still showing 10.10.3) - this morning while I working on pages, a dialog box appears asking me to close iTunes, and I did so. Now my mail apps are spinning for hour and hour and asking me to setup a new mail account. I CAN NOT OPEN MY MAIL...please HELP

Jul 2, 2015 1:47 AM in response to Brian Scannell

Hmm, came back to the problem machine this morning and Mail worked when I started the app - no spinning beach ball thankfully. Machine was on overnight, but without Mail running. Perhaps the issue I was experiencing was to do with synching between machines and completing upgrade of other machines resolved the problem. It sounds as though the SMTP issue that others are reporting is a separate problem.

Jul 2, 2015 2:59 AM in response to MaEdCaSa

I had this problem, with Gmail and Exchange mail accounts.


The way I fixed it was to go into preferences for Mac Mail, and then Accounts. Then for each mailbox, go to the advanced tab and tick "Automatically detect and maintain account settings".


I then saved the configuration changes and restarted Mail and my accounts started working again.


If this works for you, please post to the forum.

Mail not working after update OS X 10.10.4 and IOS 8.4

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