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When I open the new music app and attempt to use the new "Apple Music" features I am being told the "You're offline. Connect to the Internet, then give it another shot." Anyone else being told this?
iPhone 6 Plus, iOS 8.4
Go to Setting --> Cellular --> Roll down "Use Celluar Data For:" --> lookfor Music and actívate.
Good luck!
Go to Setting --> Cellular --> Roll down "Use Celluar Data For:" --> lookfor Music and actívate.
Good luck!
I have also restarted the phone, reset the app in the background and reopened it. Hard reset the phone. Put it in airplane mode for a few moments and let the internet come back on. Really have no clue as to why it suddenly stopped working....
Would that somehow affect and not allow me to use my apple music on my iPhone which is obviously under the same apple id?
I don't think so.
Try force restart: http://support.apple.com/en-us/HT201559
Also try Settings > General > Reset > Reset Network Settings.
Safari internet is working. I have 3 bars of LTE as well.
I see. The Midwest in the US. I will say it was working last night after I did the update. It did go offline for a quick second, but was fixed after a reset of the app. I did open and update my Mac this morning and opened my music, but before I left my home I put my mac to sleep. Would that somehow affect and not allow me to use my apple music on my iPhone which is obviously under the same apple id?
prguy,
I'm having the same exact problem and have tried everything including hard resets and clearing all settings. I've also tried updating to iOS9 beta for the heck of it. This is truly frustrating to the point I'm debating switching back to Spotify even though their interface is horrible. Did you ever find a solution to your problem?
Following up, the only thing that corrected my problem with using Apple Music over cellular was erasing all data and settings from my phone. (Resetting network settings, rebooting, resetting everything else did not work in my case).
I had the same problem. Had a strong LTE signal but showing offline. The only thing that worked was to reset network settings.
SETTINGS > GENERAL > RESET > RESET NETWORK SETTINGS
This link will let you know if one of Apple server has an outage:
http://www.apple.com/support/systemstatus/
Try restore as new and test, sorry I have no more tips.
Check your Internet connection by using Safari and go online.
Try Settings > General > Reset > Reset Network Settings.
Still no luck....
Where are you using Music?
What do you mean where am I using music? Like geographic location?
Yes, since it's available to about 100 countries and not a whole world.
Apple music says I'm offline?
