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kernel_task hogging 300% CPU

Hi all,


I hope someone might be able to help. My Macbook Air has been misbehaving since yesterday evening. It's sluggish, the fan is running very loudly and constantly and kernel_task seems to be using about 250-300% CPU. I've looked back through previous threads, and seen people with similar issues, however none the proposed solutions seem to have worked for me. I've tried an SMC reset, restarting it in boot made (it stays the same), as well as the proposed "fix" here - http://www.rdoxenham.com/?p=259


So far, nothing at all seems to have worked and it's making me crazy. I'd be really appreciative if anyone has any possible solutions.


EtreCheck Report:


EtreCheck version: 2.2 (132)

Report generated 7/1/15, 4:30 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Air (13-inch, Mid 2013) (Verified)

MacBook Air - model: MacBookAir6,2

1 1.7 GHz Intel Core i7 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 166 - SN = D86441632TBF90JAZ


Video Information: ℹ️

Intel HD Graphics 5000

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:7:26


Disk Information: ℹ️

APPLE SSD SM0512F disk0 : (500.28 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 499.08 GB (262.27 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.42 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/hosts - Count: 57


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.fitbit.galileod.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.akamai.single-user-client.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

RescueTime Application Hidden (/Applications/RescueTime.app)

EOS Utility Application Hidden (/Applications/Canon Utilities/EOS Utility/EOS Utility.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 10.1.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]


3rd Party Preference Panes: ℹ️

Akamai NetSession Preferences [Click for support]

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

10% Safari

10% fontd(2)

8% mdworker

7% WindowServer

2% loginwindow


Top Processes by Memory: ℹ️

615 MB kernel_task

98 MB mds_stores

98 MB iconservicesagent(2)

90 MB Dropbox

90 MB Safari


Virtual Memory Information: ℹ️

4.60 GB Free RAM

3.40 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 1, 2015, 04:19:16 PM Self test - passed

Jul 1, 2015, 04:09:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RescueTime_2015-07-01-160904_[ redacted].crash

MacBook Air (13-inch Mid 2013), OS X Yosemite (10.10.3)

Posted on Jul 1, 2015 8:55 AM

Reply
1 reply

Jul 1, 2015 9:14 AM in response to laraaine

The kernel is using excessive processor cycles. Below are some possible causes for the condition.

Throttling

When it gets high temperature readings from the hardware, or low voltage readings from the battery of a MacBook, the kernel may try to compensate by interrupting the processor(s) to slow them down and reduce power consumption. This condition can be due to:

☞ a buildup of dust on the logic board

☞ high ambient temperature

☞ a worn-out or faulty battery in a portable

☞ the malfunction of a cooling fan, a temperature sensor, a voltage sensor, or some other internal component

Note that if the problem is caused by a sensor, there may be no actual overheating or undervoltage.

If the computer is portable, test with and without the AC adapter connected. If kernel_task hogs the processor only on AC power, charging is causing the machine to heat up. That behavior may be normal for some models, but it may also be an indication of a hardware fault.

Apple Diagnostics or the Apple Hardware Test, though not very reliable, is sometimes able to detect a fault. For more thorough hardware testing, make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If nothing is wrong with the hardware, then whatever you can do to improve cooling may help.

Installed software

User-installed software that includes a device driver or other kernel code may thrash the kernel. That category includes virtualization software, such as Parallels and VMware, as well as most commercial "anti-virus" products. Some system-monitoring applications, such as "iStat," can also contribute to the problem. You can test for this possibility by completely disabling or removing the software according to the developer's instructions, or starting in safe mode. Note, however, that disabling a system modification without removing it or testing in safe mode may not be as easy as you think.

Corrupt NVRAM or SMC data

Sometimes the problem is cleared up by resetting the NVRAM or the SMC.

External display

Connecting an external LCD display to some MacBook Pro models while the lid is open may cause this issue. If applicable, test by closing the lid or disconnecting the display. You might get better results with a newer LED display.

kernel_task hogging 300% CPU

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