Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone5 started blinking the Apple Icon, on and off. The phone will not let me turn it off. Any Suggestions? and why is this happening?

My iphone5 started blinking the Apple Icon, on and off. The phone will not let me turn it off. Any Suggestions? and why is this happening?

iPhone 5s

Posted on Jul 1, 2015 10:18 AM

Reply
2 replies

Jul 1, 2015 10:20 AM in response to Teresa0614

Try a device reset:


Device Reset (won't affect settings/data/music/apps/etc)


1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

My iphone5 started blinking the Apple Icon, on and off. The phone will not let me turn it off. Any Suggestions? and why is this happening?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.