Hiding Purchased Apps Doesn't Work

Question

Level 1

0 points

Hiding Purchased Apps Doesn't Work

I just reset my iPad Mini to factory defaults and upgraded to iOS 8.4. When I go into the App Store and click on Purchased, I can see the hundreds of apps that I have ever installed. When I swipe to the left and select "Hide" the app is hidden for a while, but as I continue hiding more apps, those that I previously have hidden show up again in the list. Also if I switch from "All" to "Not on This iPad" all of the apps that I hid come back. I don't know if this was a new bug in iOS 8.4 or if it had existed previously. It is very annoying to see every single app that was ever installed and being able to hide them would be nice if it worked. Does anyone else have this issue?

iPad Mini, iOS 8.4

Posted on Jul 1, 2015 11:40 AM

Reply

Answer 1

King_Penguin

Level 10

334,144 points

Jul 1, 2015 11:42 AM in response to MikeR@PCT

It already existed, you need to hide the apps via your computer's iTunes : Hide and unhide purchases in the iTunes Store - Apple Support

There is also a bug when doing it via a computer's iTunes, the 'x' that should show on an app's top left corner for hiding it is invisible, but clicking where it should be should still hide the app.

Reply

Answer 2

MikeR@PCT Author

Level 1

0 points

Jul 1, 2015 12:22 PM in response to King_Penguin

Thanks for the information about using iTunes. I was able to login to iTunes and clicked on the app's left corner where the "x" should be and I was able to hide many of my apps. However, when I go back into the App Store/Purchased on my iPad they still showed up. I rebooted my iPad and they still show up. Then I signed out of the iTunes/App Store and signed back in and now when I click on Purchased it says I have no purchased apps. Everything appears correctly in iTunes, I can see my hidden apps and also my purchased apps. Is there something else I need to do?

Reply

Answer 3

King_Penguin

Level 10

334,144 points

Jul 1, 2015 12:39 PM in response to MikeR@PCT

It works ok for me, both my Mac's iTunes and my iPad are the current version - even with the Purchased tab open on my iPad, hiding an app on my Mac's iTunes gets the app to disappear immediately from Purchased on my iPad.

You are using the same account on both your iPad and computer's iTunes, and on your computer's iTunes when you click on the app's top left corner in Purchased it disappears from that screen ?

Reply

Answer 4

MikeR@PCT Author

Level 1

0 points

Jul 1, 2015 12:49 PM in response to King_Penguin

Yes, I'm using the same account on my PC and on the iPad. Here's the screen capture from the iPad. When I look at purchased apps in iTunes on my PC everything is exactly as it should be.

Reply

Answer 5

King_Penguin

Level 10

334,144 points

Jul 1, 2015 11:29 PM in response to MikeR@PCT

As well as doing a soft-reset of your and logging out and back into the account on it, have you also tried closing the App Store app via the iPad's taskbar ?

Reply

Answer 6

MikeR@PCT Author

Level 1

0 points

Jul 2, 2015 4:59 AM in response to King_Penguin

Yep, I tried everything you mentioned. Now the weird part. I left the iPad turned on all night. I just sat it on my desk and when I got up this morning my purchased apps are showing up and I do not see the ones that are hidden. Everything seems to be working now. I have no idea what caused that to happen.

Reply

Answer 7

Bicari

Level 1

0 points

Aug 12, 2015 2:56 AM in response to MikeR@PCT

In order to remove the purchases from the phone as well, the phone must be connected to itunes and connected to internet.

Reply