Issue with Apple Music Deleting your local Library

Question

Level 1

0 points

Issue with Apple Music Deleting your local Library

At first Apple Music seemed like it was really good then I came across this bug, so before I signed up I had a lot of music in my local Library for example I had the entire Beatles discography. At first everything worked fine then I went to make tracks available offline, this is where it gets bad I start the process and Im having issues downloading them like everyone else then I go to listen to some albums that I ripped from my CD's and synced to my phone and they are no longer there, so Ive lost about 1500 songs off of my phone and it safe that I will not be getting a subscription to Apple Music. Is anyone else having a similar issue?

iPhone 4S, iOS 8.4

Posted on Jul 1, 2015 12:13 PM

Answer 1

Alley_Cat

Level 7

20,631 points

Jul 1, 2015 12:38 PM in response to brentbutlerg

I think it's the iTunes match problem of old - when you enable Apple Music you get this kind of effect:

iTunes Match on iPhone, iPad, or iPod touch - Apple Support

Hope I'm wrong or deluded.....

Answer 2

brentbutlerg Author

Level 1

0 points

Jul 1, 2015 1:00 PM in response to Alley_Cat

hmm good to know! I havent even touched Itunes Match but that could be it.

Answer 3

Jul 1, 2015 1:08 PM in response to Alley_Cat

I have the cellular data switched to ON and still have no library visible.

I do not have music stored on my phone, only my PC.

Does the library have to exist in the itunes Media folder?

Mine is added to itunes from a different folder titled My MP3's.

Answer 4

Alley_Cat

Level 7

20,631 points

Jul 1, 2015 1:15 PM in response to muzikmark

Do you use iTunes Match?

Have you upgraded iTunes recently?

On Mac anyway the matching process is qite time/interent bandwidth consuming - iTunes generates some kind of fingerprint for tracks and tries to match with similar songs in the cloud - those that don;t match get uploaded at 256 kbps AAC. On a slow broadband connection like mine, matching hundreds of ripped CDs can take days, so possible iTunes hasn't completed matching yet.