Please help MacBook Pro is slow and idles! Online school work due!

Question

Please help MacBook Pro is slow and idles! Online school work due!

The past few days my MacBook Pro has progressively gotten slower and now is idling are programs are becoming non responsive. I cannot update applications on my App store at all, it crashes every time. This is the slowest my MacBook has ever ran and I do not know what to do. I also have my keychain open does that effect anything? Please help I am taking online classes and I cannot get my computer to work fast enough with out force quitting. 😕

MacBook Pro, OS X Yosemite (10.10.1)

Posted on Jul 1, 2015 12:43 PM

Reply

Answer 1

OGELTHORPE

Level 9

57,305 points

Jul 1, 2015 12:45 PM in response to ashluvsthedodgers

Download an Etrecheck report:

http://www.etresoft.com/etrecheck

Ciao.

Reply

Answer 2

Kappy

Level 10

361,741 points

Jul 1, 2015 12:47 PM in response to ashluvsthedodgers

Ways to help make a slow Mac faster

17 Reasons Why Your Mac Runs Slower Than it Should

Slow Mac Performance? This Article Solves It!

Fix slow start-ups in OS X | MacFixIt - CNET Reviews

6 Easy Tips to Speed Up OS X Yosemite on Your Mac

Avoid using any third-party software that claims to clean up your computer. Usually this software does more bad than good. Furthermore, you don't need it. Note that all computers will become slower over time even under normal use. Experienced users typically erase the hard drive and do a clean install from scratch at least once a year or whenever installing a major OS upgrade. Of course doing so also means you must maintain regular and multiple backups.

Add more RAM or cut back on the number of concurrently running applications and utilities. Remove unnecessary software such as anti-malware and software that promises to clean your Mac. Check for runaway processes: Runaway applications can shorten battery runtime, affect performance, and increase heat and fan acti… Also see:

Mavericks and later

Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the %CPU column header to display in descending order. If you find a process using a large amount of %CPU, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

If nothing from the above is helpful then you should do the following:

Reinstalling OS X Without Erasing the Drive

Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

Reinstalling OS X Without Erasing the Drive

Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.

When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.

Reinstall OS X: Select Reinstall OS X and click on the Continue button.

Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Alternatively, see:

Reinstall OS X Without Erasing the Drive

Choose the version you have installed now:

OS X Yosemite- Reinstall OS X

OS X Mavericks- Reinstall OS X

OS X Mountain Lion- Reinstall OS X

OS X Lion- Reinstall Mac OS X

Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

Reply

Answer 3

Jul 1, 2015 12:59 PM in response to OGELTHORPE

I started with the Etrecheck report.

Reply

Answer 4

OGELTHORPE

Level 9

57,305 points

Jul 1, 2015 1:01 PM in response to ashluvsthedodgers

What started with the Etrecheck report?

Ciao.

Reply

Answer 5

Jul 1, 2015 1:02 PM in response to OGELTHORPE

EtreCheck version: 2.2 (132)

Report generated 7/1/15, 3:42 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (13-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 368 - SN = W01504GBND3BA

Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:13:13

Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (456.93 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online

OPTIARC DVD RW AD-5970H

USB Information: ℹ️

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Extensions

[loaded] com.globaldelight.driver.Boom2Device (1.1 - SDK 10.10) [Click for support]

Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.bird.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cloudphotosd.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.photolibraryd.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.sbd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

[killed] com.apple.xpc.loginitemregisterd.plist

16 processes killed due to memory pressure

Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.sysmond.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

[killed] org.cups.cupsd.plist

10 processes killed due to memory pressure

Launch Agents: ℹ️

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

User Launch Agents: ℹ️

[failed] com.adobe.ARM.[...].plist [Click for support] [Click for details]

User Login Items: ℹ️

Dropbox UNKNOWN (missing value)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

PepperFlashPlayer: Version: 18.0.0.194 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version

User internet Plug-ins: ℹ️

npBcsMcTcIO: Version: Unknown [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

96% softwareupdated

8% cloudd

6% com.apple.WebKit.WebContent(2)

4% tccd

3% Safari

Top Processes by Memory: ℹ️

819 MB softwareupdated

364 MB kernel_task

172 MB com.apple.WebKit.WebContent(2)

45 MB Safari

41 MB mdworker(6)

Virtual Memory Information: ℹ️

20 MB Free RAM

3.98 GB Used RAM

1.04 GB Swap Used

Diagnostics Information: ℹ️

Jul 1, 2015, 03:35:07 PM /Library/Logs/DiagnosticReports/App Store_2015-07-01-153507_[redacted].hang

Jul 1, 2015, 03:31:43 PM /Library/Logs/DiagnosticReports/App Store_2015-07-01-153143_[redacted].hang

Jul 1, 2015, 03:31:11 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-07-01-153111_[redacted].cp u_resource.diag [Click for details]

Jul 1, 2015, 03:26:10 PM Self test - passed

Jul 1, 2015, 01:35:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-01-13353 0_[redacted].crash

Jul 1, 2015, 11:56:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-01-11560 5_[redacted].crash

Jul 1, 2015, 09:12:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-01-09121 8_[redacted].crash

Jul 1, 2015, 12:51:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-005139_[reda cted].crash

Jul 1, 2015, 12:21:42 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-01-002142_[redact ed].crash

Jun 30, 2015, 06:24:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-06-30-18241 9_[redacted].crash

Jun 30, 2015, 03:22:24 PM /Library/Logs/DiagnosticReports/rastertobrother2300_2015-06-30-152224_[redacted ].crash

Jun 30, 2015, 11:14:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-06-30-11144 5_[redacted].crash

Jun 29, 2015, 11:31:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-06-29-23315 8_[redacted].crash

Jun 29, 2015, 10:39:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Kindle_2015-06-29-223948_[reda cted].crash

Jun 29, 2015, 03:03:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-06-29-15031 0_[redacted].crash

Jun 29, 2015, 12:33:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-06-29-12332 2_[redacted].crash

Jun 28, 2015, 10:54:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-06-28-22540 5_[redacted].crash

Jun 28, 2015, 05:28:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-06-28-17280 4_[redacted].crash

Reply

Answer 6

OGELTHORPE

Level 9

57,305 points

Jul 1, 2015 1:12 PM in response to ashluvsthedodgers

In order to run Yosemite efficiently, I recommend that you install additional RAM in your MBP. It will support up to 16 GB RAM, but 8 GB should be ample. The best sources for Mac compatible RAM are OWC and Crucial.

Ciao.

Reply