iOS 8.4 download stuck at Update Requested

Question

Level 1

11 points

iOS 8.4 download stuck at Update Requested

my phone has been stuck on Update Requested since last night, whi was about 8 hours ago. I tried using iTunes and force restarted the phone, but nothing is working. iPhone 6Plus.

iPhone 6 Plus, iOS 8.3

Posted on Jul 1, 2015 2:59 PM

Reply

Answer 1

Best reply

TheMactrix

Level 1

18 points

Jul 2, 2015 5:03 AM in response to bucktick1

Same circumstance for me Bucktick1.... I am running the iOS 8.4 beta.... and it gets stuck on the Update Requested notification. Been this way for days now. Rebooting, etc... does nothing... thinking about going through the deal of restoring my phone to the factory settings...and seeing what happens.

The checksum in the version setting is still that for the iOS 8.4 beta...

Reply

Answer 2

bucktick1 Author

Level 1

11 points

Jul 2, 2015 5:17 AM in response to TheMactrix

Thanks for the reply, TheMactrix. I was thinking the same thing, although it seems like a huge pain.

Reply

Answer 3

Jul 2, 2015 5:35 AM in response to TheMactrix

OK, found a solution on-line. Since I was a particpant in the beta program... I had iOS beta 8.4 installed. I came across a site that recommended that I delete the beta 8.4 software certificate. I did this... and voila... rebooted... connected to my Karma Hotspot... and I got the same old "requesting update" message... I did not panic, as I knew that it takes a few minutes.... (when your phone is not stuck on it) to start the download. Looked at the phone 5 minutes later, and it was downloading the update. I think I had a similar problem with 8.2 beta.... but I forgot... LOL. So, try this... looks like if you have an 8.4 beta... it is hanging on the 8.4 update.

Try this... at least this is one more thing you can try before going crazy and taking a one-way trip to your nearest Apple store !!!

Happy Independence Day !!!

Reply

Answer 4

bucktick1 Author

Level 1

11 points

Jul 2, 2015 5:58 AM in response to TheMactrix

I'm not sure where to do that...I was never in a beta program. The download started initially, but I switched from wi-fi to LTE and that's when it just stuck there.

Same to you! Hope you have a nice 4th!

Reply

Answer 5

bucktick1 Author

Level 1

11 points

Jul 2, 2015 6:03 AM in response to bucktick1

Sorry, but using this page on my phone is difficult for some reason. I didn't mean to mark it as solved, especially by my reply to TheMactrix. Now I can't remove it, so this is just a disclaimer.

Reply