Q: iOS 8.4 update on iPod Touch failed

My attempt to update my iPod Touch 5th generation end with "An unknown error occurred (3014)" and the iPod is stuck in recovery mode and I'm unable to do an update or restore. I have tried using my desktop and my laptop. Any suggestions?

iPod touch, iOS 6.1.5

Posted on Jul 1, 2015 3:24 PM

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Q: iOS 8.4 update on iPod Touch failed

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by DenMar2005,

DenMar2005 Jul 1, 2015 3:26 PM in response to DenMar2005
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Jul 1, 2015 3:26 PM in response to DenMar2005

My iPod was running iOS 8.3 not 6.1.5 as was appended to my message.
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by lllaass,

lllaass Jul 1, 2015 3:27 PM in response to DenMar2005
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Jul 1, 2015 3:27 PM in response to DenMar2005

If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes - Apple Support
The article also says it applies to error 3014
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Q: iOS 8.4 update on iPod Touch failed

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by DenMar2005,

by lllaass,

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