I have just downloaded itunes to my pc and it won't open or work. I keep getting a message that I need to close the application or find a solution online. I have already done that, and no go. I have uninstalled it and downloaded the app a few times in the last hour or so and still nothing. Is there a bug with itunes? What am I doing wrong?
iPhone 6 Plus
I have a similar problem. I've tried to uninstal and instal again, but it just won't work.
I'm sending the image of the error messages.
See if this User Tip helps straighten this out Troubleshooting issues with iTunes for Windows updates
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues, or compatibility with QuickTime or third party software on 64-bit systems.
Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
I have just downloaded itunes on my pc and it will not work.
