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Apple Application Support was not found

I am trying to run iTunes on Windows 8.1 but I keep getting this error message.

I've tried to unistall and install it again but it just won't work.

User uploaded file

PC-OTHER, Windows 8

Posted on Jul 1, 2015 6:04 PM

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Posted on Jul 1, 2015 6:22 PM

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues, or compatibility with QuickTime or third party software on 64-bit systems.


Review the other boxes and the list of support documents further down the page in case one of them applies.



Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.



tt2

5 replies
Question marked as Best reply

Jul 1, 2015 6:22 PM in response to Carlos.E.Carvalho

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues, or compatibility with QuickTime or third party software on 64-bit systems.


Review the other boxes and the list of support documents further down the page in case one of them applies.



Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.



tt2

Sep 20, 2015 5:38 PM in response to leninandmccarthy

If you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.



If you've tried the above without success then see the method in Install missing components. What component fails to install, and what error message does it give? See this post for steps to produce detailed logs of the installation which may reveal why iTunes won't install.



tt2

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