HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
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All replies
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Helpful answers
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Jul 1, 2015 11:01 PM in response to pinkgirly131by babowa,Better do a backup first - I'd never do a reset without one.
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Jul 1, 2015 11:14 PM in response to pinkgirly131by D.Cohen,Basically, you just backup your device as suggested by babowa and then restore it to factory settings. Once you do this, you will be able to sync your music back to your device.
Take a look at this:
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
Sync your iPhone, iPad, and iPod with iTunes using USB - Apple Support