What's causing my type 13=general protection Kernel Panic?

Question

Any ideas on this? Brand new iMac, crashing multiple times a day - most recently while saving in Adobe Illustrator...Anonymous UUID: 0B4F446E-8A0B-741B-0EC7-41A610CBA48FThu Jul  2 16:43:45 2015*** Panic Report ***panic(cpu 4 caller 0xffffff8005e17cc2): Kernel trap at 0xffffff8005e0b15f, type 13&#x3D;general protection, registers:CR0: 0x0000000080010033, CR2: 0x00000000082a5000, CR3: 0x00000003e9c4e074, CR4: 0x00000000001627e0RAX: 0xffffff8048eda430, RBX: 0xffffff81f5861eb0, RCX: 0xffffff802b88ce28, RDX: 0xffffff8028ab8968RSP: 0xffffff81f5861e68, RBP: 0xffffff81f5862ee0, RSI: 0x0000000000000000, RDI: 0x0001008002000201R8: 0xffffff8048f1c0f0, R9:  0x000000000000000c, R10: 0x00000000000002b8, R11: 0x0000000000000003R12: 0x0000000000000002, R13: 0x0000000000000000, R14: 0x0001008002000001, R15: 0xffffff81f58626b8RFL: 0x0000000000010202, RIP: 0xffffff8005e0b15f, CS:  0x0000000000000008, SS: 0x0000000000000010Fault CR2: 0x00000000082a5000, Error code: 0x0000000000000000, Fault CPU: 0x4Backtrace (CPU 4), Frame : Return Address0xffffff81e7f1de10 : 0xffffff8005d2bda10xffffff81e7f1de90 : 0xffffff8005e17cc20xffffff81e7f1e050 : 0xffffff8005e34b730xffffff81e7f1e070 : 0xffffff8005e0b15f0xffffff81f5862ee0 : 0xffffff7f86896b260xffffff81f5862f20 : 0xffffff7f868865280xffffff81f5862fc0 : 0xffffff7f8688ee570xffffff81f5863030 : 0xffffff7f8688f35b0xffffff81f5863160 : 0xffffff7f868940410xffffff81f5863200 : 0xffffff7f8685ff160xffffff81f58632f0 : 0xffffff7f8686edc60xffffff81f58634e0 : 0xffffff7f8686304d0xffffff81f5863810 : 0xffffff8005f6eebc0xffffff81f58638f0 : 0xffffff8005f62c260xffffff81f5863990 : 0xffffff8005f4e5b80xffffff81f5863bd0 : 0xffffff8005f4f1900xffffff81f5863f50 : 0xffffff800624ba860xffffff81f5863fb0 : 0xffffff8005e35376Kernel Extensions in backtrace:  com.apple.filesystems.smbfs(3.0.1)[85A84783-DC5C-38F3-8C59-424431D37C35]@0xffff ff7f8684a000-&gt;0xffffff7f868a2fffdependency: com.apple.kec.corecrypto(1.0)[0CB1D8BD-9EB7-3A02-8274-BCBB852B55B4]@0xffffff7f8 67a9000dependency: com.apple.kext.triggers(1.0)[F36ADAAF-ADCB-3EE7-B040-4B7C45A1CCEB]@0xffffff7f86 845000BSD process name corresponding to current thread: FinderMac OS version:14D136Kernel version:Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504DKernel slide: 0x0000000005a00000Kernel text base: 0xffffff8005c00000__HIB  text base: 0xffffff8005b00000System model name: iMac15,1 (Mac-42FD25EABCABB274)System uptime in nanoseconds: 10577141471860last loaded kext at 8642248601455: com.apple.driver.AppleUSBCDC     4.3.3b1 (addr 0xffffff7f891fa000, size 20480)last unloaded kext at 8702266834102: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f891fa000, size 16384)loaded kexts:com.apple.filesystems.smbfs            3.0.1com.apple.filesystems.msdosfs        1.10com.apple.driver.AudioAUUC           1.70com.apple.driver.AppleBluetoothMultitouch    85.3com.apple.driver.AGPM     110.19.5com.apple.driver.ApplePlatformEnabler         2.2.0d4com.apple.driver.X86PlatformShim  1.0.0com.apple.filesystems.autofs           3.0com.apple.iokit.IOBluetoothSerialManager     4.3.4f4com.apple.driver.AppleOSXWatchdog           1com.apple.driver.AppleMikeyHIDDriver          124com.apple.driver.AppleMikeyDriver  272.18com.apple.driver.AppleGraphicsDevicePolicy 3.7.7com.apple.driver.AppleUpstreamUserClient   3.6.1com.apple.kext.AMDFramebuffer     1.3.2com.apple.driver.AppleHDA             272.18com.apple.iokit.IOUserEthernet        1.0.1com.apple.AMDRadeonX4000         1.3.2com.apple.driver.AppleIntelHD5000Graphics 10.0.6com.apple.Dont_Steal_Mac_OS_X  7.0.0com.apple.driver.AppleHWAccess   1com.apple.driver.AppleHV 1com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport             4.3.4f4com.apple.driver.AppleMCCSControl             1.2.11com.apple.driver.AppleIntelSlowAdaptiveClocking       4.0.0com.apple.driver.AppleLPC              1.7.3com.apple.driver.AppleSMCLMU     2.0.7d0com.apple.kext.AMD7000Controller 1.3.2com.apple.driver.AppleIntelFramebufferAzul  10.0.6com.apple.driver.AppleThunderboltIP             2.0.2com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib             1.0.0d1com.apple.BootCache        36com.apple.driver.AppleUSBHub       705.4.2com.apple.driver.XsanFilter              404com.apple.iokit.IOAHCIBlockStorage             2.7.1com.apple.driver.AppleSDXC           1.6.5com.apple.iokit.AppleBCM5701Ethernet        10.1.3com.apple.driver.AirPort.Brcm4360  930.37.3com.apple.driver.AppleAHCIPort      3.1.2com.apple.driver.AppleUSBXHCI     710.4.11com.apple.driver.AppleACPIButtons 3.1com.apple.driver.AppleRTC             2.0com.apple.driver.AppleHPET           1.8com.apple.driver.AppleSMBIOS       2.1com.apple.driver.AppleACPIEC       3.1com.apple.driver.AppleAPIC            1.7com.apple.nke.applicationfirewall     161com.apple.security.quarantine          3com.apple.security.TMSafetyNet      8com.apple.driver.IOBluetoothHIDDriver          4.3.4f4com.apple.driver.AppleMultitouchDriver         263.9.1com.apple.kext.triggers      1.0com.apple.iokit.IOSerialFamily         11com.apple.driver.DspFuncLib           272.18com.apple.kext.OSvKernDSPLib      1.15com.apple.driver.AppleGraphicsControl         3.10.22com.apple.iokit.IOSurface  97.4com.apple.iokit.IONDRVSupport      2.4.1com.apple.iokit.IOBluetoothHostControllerUSBTransport           4.3.4f4com.apple.iokit.IOBluetoothFamily   4.3.4f4com.apple.driver.AppleSMBusController        1.0.13d1com.apple.iokit.IOSlowAdaptiveClockingFamily           1.0.0com.apple.driver.X86PlatformPlugin 1.0.0com.apple.driver.AppleSMBusPCI   1.0.12d1com.apple.driver.IOPlatformPluginFamily       5.9.1d7com.apple.iokit.IOUSBUserClient     705.4.0com.apple.driver.AppleSMC             3.1.9com.apple.kext.AMDSupport            1.3.2com.apple.AppleGraphicsDeviceControl        3.10.22com.apple.iokit.IOAcceleratorFamily2            156.14com.apple.driver.AppleHDAController            272.18com.apple.iokit.IOGraphicsFamily    2.4.1com.apple.iokit.IOHDAFamily           272.18com.apple.iokit.IOAudioFamily         203.3com.apple.vecLib.kext        1.2.0com.apple.driver.AppleThunderboltEDMSink 4.0.2com.apple.driver.AppleUSBHIDKeyboard      176.2com.apple.driver.AppleHIDKeyboard              176.2com.apple.iokit.IOUSBHIDDriver      705.4.0com.apple.iokit.IOSCSIBlockCommandsDevice           3.7.5com.apple.iokit.IOUSBMassStorageClass      3.7.2com.apple.iokit.IOSCSIArchitectureModelFamily          3.7.5com.apple.driver.AppleUSBMergeNub           705.4.0com.apple.driver.AppleUSBComposite           705.4.9com.apple.driver.CoreStorage          471.20.7com.apple.driver.AppleThunderboltDPOutAdapter       4.0.6com.apple.driver.AppleThunderboltDPInAdapter          4.0.6com.apple.driver.AppleThunderboltDPAdapterFamily  4.0.6com.apple.driver.AppleThunderboltPCIDownAdapter   2.0.2com.apple.driver.AppleThunderboltNHI          3.1.7com.apple.iokit.IOThunderboltFamily             4.2.2com.apple.iokit.IOEthernetAVBController       1.0.3b3com.apple.iokit.IO80211Family        730.60com.apple.driver.mDNSOffloadUserClient     1.0.1b8com.apple.iokit.IONetworkingFamily 3.2com.apple.iokit.IOAHCIFamily          2.7.5com.apple.iokit.IOUSBFamily           720.4.4com.apple.driver.AppleEFINVRAM  2.0com.apple.driver.AppleEFIRuntime  2.0com.apple.iokit.IOHIDFamily            2.0.0com.apple.iokit.IOSMBusFamily       1.1com.apple.security.sandbox             300.0com.apple.kext.AppleMatch             1.0.0d1com.apple.driver.AppleKeyStore      2com.apple.driver.AppleMobileFileIntegrity      1.0.5com.apple.driver.AppleCredentialManager     1.0com.apple.driver.DiskImages           396com.apple.iokit.IOStorageFamily      2.0com.apple.iokit.IOReportFamily       31com.apple.driver.AppleFDEKeyStore             28.30com.apple.driver.AppleACPIPlatform             3.1com.apple.iokit.IOPCIFamily            2.9com.apple.iokit.IOACPIFamily          1.4com.apple.kec.Libm           1com.apple.kec.pthread       1com.apple.kec.corecrypto  1.0Model: iMac15,1, BootROM IM151.0207.B01, 4 processors, Intel Core i7, 4 GHz, 16 GB, SMC 2.22f16Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MBMemory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.166.24.3)Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial portsNetwork Service: Ethernet, Ethernet, en0Serial ATA Device: APPLE SSD SD0128F, 121.33 GBSerial ATA Device: APPLE HDD ST1000DM003, 1 TBUSB Device: BRCM20702 HubUSB Device: Bluetooth USB Host ControllerUSB Device: FaceTime HD Camera (Built-in)USB Device: Keyboard HubUSB Device: ADATA USB Flash DriveUSB Device: Apple KeyboardUSB Device: Ext HDD 1021USB Device: PTK-640Thunderbolt Bus: iMac, Apple Inc., 26.1

Eric Root · Answer

You are entitled to 90 day telephone support from Apple. Try contacting them.Apple Support ContactApple Support contact - Telephone

Linc Davis · Answer

It&#x27;s defective.If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.