HT204770: Get help with iOS update and restore errors

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Everett Dick
Level 1 (12 points)
Desktops

Q: Unknow error code iPhone 4s

I am trying to reformat an iPhone 4s so that I may give it to another. I get error code 1671. It is not listed in Apple's list of error codes.

 

Anybody have a guess?

Posted on Jul 1, 2015 11:14 PM

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Everett Dick

Q: Unknow error code iPhone 4s

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  • by D.Cohen,

    D.Cohen D.Cohen Jul 1, 2015 11:20 PM in response to Everett Dick
    Level 6 (8,424 points)
    Desktops
    Jul 1, 2015 11:20 PM in response to Everett Dick

    First of all, if you use any security software, disable it. Update iTunes and try again.

     

    If this doesn't help, you can try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

    More info here: https://support.apple.com/en-us/HT201263 


    If even recovery mode doesn't help, this may be a hardware issue. Contact Apple Support or visit your local Genius Bar.