Issue with the anodized coating on the back of 38 mm silver Apple Watch Sport

Question

Level 1

2 points

Issue with the anodized coating on the back of 38 mm silver Apple Watch Sport

Hi everyone,

after almost one month of use I noticed some weird marks on the back, where the watch is against my skin.

I clean it once a day very carefully with just a bit of water on the tips of my fingers, without soap and without any rubbing movement.

As you can see, there are several dark spots and micro-cracks in the coating. A part of the Apple logo has even gone away.

Last week I was at a (German) Apple Store and they said such a damage is not covered by the guarantee. I do not think it can be that normal, after only a few weeks of use. Of course, it is getting worse and worse.

Any more similar cases?

Apple Watch Sport 38mm, watchOS 1.0.1

Posted on Jul 2, 2015 3:53 AM

Reply

Answer 1

Best reply

Chyton

Level 1

5 points

Jul 21, 2015 4:28 AM in response to albrin

Hello,

you can check my explanation at The anodized coating on the back of my 42 mm space gray Apple Watch Sport has flaked off. I've had my watch for less than a month. Is this covered by Apple Care?

it's happening on my iphone as well.

Reply

Answer 2

albrin Author

Level 1

2 points

Jul 24, 2015 1:23 AM in response to Chyton

Thank you very much for your reply.

It is really getting worse here. These are two pictures I took yesterday (three weeks later):

Quite scary...

I will try with AppleCare on the phone this time and let you know what they say.

Reply

Answer 3

albrin Author

Level 1

2 points

Aug 4, 2015 4:39 AM in response to Chyton

Quick update: they finally accepted my request, thanks to this forum thread too. I'll send them my watch when I am back from holiday to get a replacement.

Reply