IPhone 6 plus touchscreen unresponsive

You need to visit your local Genius Bar. Looks like it's a hardware issue. That's probably the only and the best option.

I used to have the same issue, and I decide to fix it.. keep in mind to try this by your own risk IF there is no other way to fixed by apple or by software restore / update: my cellphone starts got unrresponsive when I touch the screen and also got lines on the top of the screen, at first, they were very small, but with some days, they start to grow at almost the half of the screen and sometimes I was able to fix it by just pressing down the top of my phone or push it down on a flat surface. And get to a point when my cellphone was almost usless cause this problem, so I open the phone, unplug the battery, and unplug the display, clean the conectors with a tooth brush and some contact cleaner and put everything back. ITS FIXED!

you sure..cleaning only?

johnfromroad town wrote:

you sure..cleaning only?

If you're thinking of doing it yourself and there is a possibility that you will subsequently use Apple for service, be aware of the following:

http://www.apple.com/support/service/

Select “iPhone”

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Select “Learn more about service coverage”

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne&select=WARRANTY__PRICING

Under Out-of-warranty repair service, select “Read Apple’s Repair Terms and Conditions”

http://www.apple.com/legal/sales-support/terms/repair/

Select “General Terms”

http://www.apple.com/legal/sales-support/terms/repair/

Select “English”

http://www.apple.com/legal/sales-support/terms/repair/generalservice/serviceterm sen/

Scroll down to section 1.10.6

1.10.6 Disclosure of Unauthorized Modifications. During the service ordering process, you must notify Apple of any unauthorized modifications, or any repairs or replacements not performed by Apple or an Apple Authorized Service Provider (“AASP”), that have been made to your product. Apple will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Apple or an AASP. If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.

I have the same issue !!!! WHF !!! I jut need to get it working, the phone is useless !!!!

I would not open my phone as i do not want to void any thing from apple, in case they recall, it must happen fast as i am not getting any new phones from apple !!!! getting a samsung at the moment and put this iphone 6 plus in the drawer with no use, totally waste of money !!!!

I do with my 128gb iPhone 6 Plus I took it to the Apple Store but they will not replace it my brother had the same issue and they replaced his.

Hi

It may help to follow the steps here:

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

Otherwise, there is now a Multi-Touch Repair Program for iPhone 6 Plus.

Subject to the terms of the program, if your iPhone 6 Plus is exhibiting certain symptoms, is otherwise in working order and the screen is not cracked or broken, Apple will repair your iPhone for a fixed service price (for example, $149 in the US).

Select your country and follow the instructions here:

http://www.apple.com/support/iphone6plus-multitouch/