I'm trying to restore my ipod touch 5th gen after trying to update to IOS 8.4 and now iTunes won't accept my password. I'm logged into iTunes using the correct password. My iPod says Hello on home screen.
iPod touch, iOS 7.0.2, null
Password in iTunes to restore from the backup I chose. The last backup was yesterday. I used the same password yesterday as I did today.
Are you using an encrypted backup?
I don't think so. I just plug in my iPod and iTunes comes up and backs up automatically.
On you setup and encrypted backup iTunes never asks you for the password again to backup. You only have to enter the password to restore from backup.
Just what are you doing when it asks for the password?
I always have to enter my password - usually twice.
I don't know exactly how I got to where I am in iTunes - but I have the option to setup my iPod as new or to restore from a previous backup. It lists my backups. I chose the most recent one. Then selected Continue. Enter the password to open your iPod backup comes up. When I enter it it says iTunes could not restore my iPod touch because the password is incorrect.
On my iPod I see Hello, then slide the arrow to open setup. It asks me to choose my network, the location services, then I have choices to 1. Setup as new ipod touch 2. Restore from iCloud backup 3. Restore from iTunes backup. I chose the last one. Now my screen just shows Connect to iTunes and has a pic of a cable pointing to iTunes icon.
The password for an encrypted backup, which is what you have, is whatever you selected when yo setup the encrypted backup. It is only the same as for yur Apple ID if you made then the same.
However, once in a long while iTunes glitches and sets up an encrypted backup. If that is the case all yo can do is keep guessing.
So just keep trying passwords used in the past?
Yes, If not successful then yo can't restore from backup
Why won't iTunes accept my password after a restore?
