8.4 Getting Lightning Cable Error

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Level 1

18 points

8.4 Getting Lightning Cable Error

I have an iPhone 6 and use a non-Apple, MFI-certified, brand-name lightning cable that I've been using for about 8 months. I use it with my Apple power cube. That combination has worked fine for several iOS versions.

Two days ago I updated to 8.4 and immediately I received a message on my iPhone that the cable was not supported. I unplugged/plugged it in from both the iPhone and power cube about a dozen times. I rebooted the iPhone, too (full reboot). I keep getting the same message. I tried it with my Apple cable and it worked fine.

I tried another MFI cable from a different manufacturer, but also a big brand name, and it worked fine the first time but every time after that I get the 'unsupported cable' error message.

Is anyone else having this issue with 8.4? Please don't tell me to just use Apple cables; I'm using all MFI-certified cables from quality companies (not imported knock-offs) so they should work.

iPhone 6, iOS 8.4

Posted on Jul 2, 2015 9:44 AM

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Answer 1

Jul 2, 2015 6:12 PM in response to fbara

Same problem here. I just read that Apple isn't allowing the use of cables that aren't "Apple certified"or with the "Made for iPhone" tag but, who knows?

It wouldn't be a problem if Apple cables weren't so fragile but using them seems to be the only solution. I really hope Apple fix this.

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Answer 2

Jul 2, 2015 6:17 PM in response to JoelGSilva

Apple hasn't supported non-certified cables since 8.1, so that isn't the current problem. It may be a coincidence that the cable failed around the time you updated. It could also be dirt in the Lightning connector; its very sensitive to even the slightest amount of debris in the connector. So inspect it with a strong light and clean it with something sharp and non-metallic, like a toothpick. Or turn it off and use a pin.

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Answer 3

Philly_Phan

Level 7

20,707 points

Jul 2, 2015 6:31 PM in response to fbara

What IOS level did you have previously?

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Answer 4

fbara Author

Level 1

18 points

Jul 5, 2015 1:30 PM in response to Philly_Phan

Sorry for the delay. I had iOS 8.3 and I used the same MFI-certified cable. It worked fine.

I cleaned out the lightning port and the cable connection. It was just weird, especially when I saw others on Twitter saying they had the same problem.

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