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mdschaak Author

Level 1

0 points

Family Share issue: 1 member unable to get paid apps for no fee even though I have paid for apps

I have six people in my Family Share group (including myself). Everybody but one of the members (my father) see already purchased apps as available from the cloud (cloud icon vs. get or purchase). My father is part of the Family Share group as his Apple ID is listed and he has accepted. He, also, is getting Calendar entries from the Family Share calendar. This appears to be an issue specific to the App Store.

I tried removing him from the group and re-inviting. The problem continues to persist. I did submit a ticket with Apple, but thought I'd see if anyone here has a quick answer to solve the problem.

Any help would be appreciated.

iPhone 6, iOS 8.4, Family Share

Posted on Jul 2, 2015 9:35 AM

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Family Share issue: 1 member unable to get paid apps for no fee even though I have paid for apps

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