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iTunes radio not working in iTunes 12.2.0.145

I've just downloaded iTunes 12.2, and was curious to listen to the new Beats 1 radio station.


However, I find that clicking on Listen Now doesn't work. The same is true for all of the other stations. As far as I know, this should be available in the UK ( I can listen to Beats 1 on my iPhone 5 running iOS 8.4). If it isn't, the feature shouldn't be there. I wonder if anyone else has encountered this problem.

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.4), null

Posted on Jul 2, 2015 9:59 AM

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20 replies

Sep 26, 2017 6:24 AM in response to codemunger

Thanks to the answers above, I clicked on View Account, signed in, then closed that. I also clicked on the "Apple Music" square on the main iTunes screen. This told me I was already an Apple Music subscriber. Then the radio stations worked.


I think Apple needs to make iTunes require you to sign in again to straighten out your settings.

Jul 2, 2015 6:50 PM in response to CPMC997

beats 1 radio is available in all countries. the other radio stations need an apple music subscription in most countries. Availability of Apple Music, Apple Music Radio, and iTunes Match - Apple Support


in typical modern apple fashion this gives no error, is secretly documented, takes up space and comes with feature removals. (no more stars in ios music app, no more home sharing, etc.)

Jul 2, 2015 11:53 PM in response to cyclecube

I am marking Paul's response as the solution to the problem, but as he says, this isn't really satisfactory. We are still left in a position where we can see the other radio stations as non Apple Music subscribers, but nothing happens when we click on them. Apple should either hide them completely, or throw up some kind of message when we try to play the stations.

Jul 29, 2015 6:19 AM in response to JBoogie10

Thanks this worked. Does anyone else think that Apple programmers are baking some shockingly bad UX of late? No error dialogues and a fix where I have to log in when I'm already logged in — why didn't I think of that?!


The "new and improved" Photos has the same unapologetic unintuitive design, feels like some arrogant product team expecting us to just know what the **** their new interface logic is, coupled with a sales unit trying to force everyone to buy cloud storage. Lame.

iTunes radio not working in iTunes 12.2.0.145

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