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After this update Safari keeps imidately crashing.

Not sure why but Safari is not working after the update. Crashed immediately after launching, every time it is opened. Any thoughts?

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10)

Posted on Jul 2, 2015 10:30 AM

Reply
8 replies

Jul 2, 2015 11:10 AM in response to dominic23

Problem description:

Safari crashing immediately on opening with error window.


EtreCheck version: 2.2 (132)

Report generated 7/2/15, 11:07 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 244 - SN = 9G30618RWD3MB


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

VX2025wm 1680 x 1050 @ 60 Hz


System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 3:9:48


Disk Information: ℹ️

APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (406.44 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Aliph Jawbone

Logitech USB Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/Splashtop Streamer.app

[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.9) [Click for support]

[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9) [Click for support]


/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] com.zeobit.kext.AVKauth (2.0.1 - SDK 10.6) [Click for support]

[not loaded] com.zeobit.kext.Firewall (2.0.1 - SDK 10.6) [Click for support]


/Library/Extensions

[loaded] com.logitech.manager.kernel.driver (5.12.1 - SDK 10.8) [Click for support]


/Library/StartupItems/Parallels

[not loaded] com.parallels.kext.Pvsvnic (3.0) [Click for support]


/System/Library/Extensions

[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin (1.2.3) [Click for support]

[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin64 (1.2.3) [Click for support]

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]

[not loaded] com.gspy.driver.Mo4Driver (1 - SDK 10.6) [Click for support]

[not loaded] com.novatelwireless.driver.3G (2.2.2) [Click for support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (24) [Click for support]

[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Click for support]

[not loaded] com.parallels.kext.Pvsnet (3.0) [Click for support]

[not loaded] com.parallels.kext.hypervisor (3.0) [Click for support]

[not loaded] com.parallels.kext.vmmain (3.0) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]


/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns

[not loaded] com.novatelwireless.driver.3GData (2.2.2) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]


Startup Items: ℹ️

Parallels: Path: /Library/StartupItems/Parallels

ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter

RetroClient: Path: /Library/StartupItems/RetroClient

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[running] com.gspy.mo4.Daemon.plist [Click for support]


Launch Agents: ℹ️

[running] com.creative.thxtrustudiopc.plist [Click for support]

[loaded] com.hp.help.tocgenerator.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[running] com.logitech.manager.daemon.plist [Click for support]

[not loaded] com.splashtop.streamer-for-root.plist [Click for support]

[running] com.splashtop.streamer-for-user.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.crashplan.engine.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.splashtop.streamer-daemon.plist [Click for support]

[loaded] com.splashtop.streamer-srioframebuffer.plist [Click for support]

[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.bittorrent.BitTorrent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

Jawbone Updater Application (/Applications/Jawbone Updater.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

HPEventHandler UNKNOWN (missing value)


Internet Plug-ins: ℹ️

OVSHelper: Version: 1.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]

JavaAppletPlugin (1.7.10.18): Version: Unknown

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

DivXBrowserPlugin: Version: 2.2 [Click for support]

LogMeIn: Version: 1.0.449 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


Safari Extensions: ℹ️

AdBlock

Add To Amazon Wish List

RoboForm

Facebook Photo Zoom


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

FUSE for OS X (OSXFUSE) [Click for support]

Logitech Control Center [Click for support]

Logi Options Launcher [Click for support]

Zimbra [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 342.49 GB

Destinations:

GoFlex Home Backup [Network]

Total size: 2.00 TB

Total number of backups: 2

Oldest backup: 2014-10-19 00:59:35 +0000

Last backup: 2014-10-26 06:20:54 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 342.49 GB X 3)


Top Processes by CPU: ℹ️

8% WindowServer

4% firefox

1% iTunes

1% fontd

1% CrashPlan menu bar


Top Processes by Memory: ℹ️

1008 MB firefox

758 MB kernel_task

623 MB iTunes

475 MB softwareupdated

328 MB CrashPlanService


Virtual Memory Information: ℹ️

75 MB Free RAM

7.92 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 2, 2015, 10:28:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102828_[reda cted].crash

Jul 2, 2015, 10:23:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102344_[reda cted].crash

Jul 2, 2015, 10:14:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101437_[reda cted].crash

Jul 2, 2015, 10:14:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101419_[reda cted].crash

Jul 2, 2015, 10:14:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101407_[reda cted].crash

Jul 2, 2015, 10:13:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101317_[reda cted].crash

Jul 2, 2015, 10:12:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101232_[reda cted].crash

Jul 2, 2015, 09:50:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-095052_[reda cted].crash

Jul 2, 2015, 07:55:07 AM Self test - passed

Jul 2, 2015, 07:26:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072603_[redacted].crash

Jul 2, 2015, 07:24:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072416_[redacted].crash

Jul 2, 2015, 07:24:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072415_[redacted].crash

Jul 2, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072346_[redacted].crash

Jul 2, 2015, 07:22:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072252_[redacted].crash

Jul 2, 2015, 07:22:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072217_[redacted].crash

Jul 2, 2015, 07:22:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072213_[redacted].crash

Jul 2, 2015, 07:22:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072202_[redacted].crash

Jul 2, 2015, 07:21:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072145_[redacted].crash

Jul 2, 2015, 07:21:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072139_[redacted].crash

Jul 2, 2015, 07:21:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072128_[redacted].crash

Jul 2, 2015, 07:21:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072123_[redacted].crash

Jul 2, 2015, 07:19:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071914_[redact ed].crash

Jul 2, 2015, 07:19:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071911_[redacted].crash

Jul 2, 2015, 07:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071830_[redact ed].crash

Jul 2, 2015, 07:18:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071821_[redacted].crash

Jul 1, 2015, 11:52:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-01-235202_[redact ed].crash

Jul 1, 2015, 01:59:07 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135907_[redacted].cra sh

Jul 1, 2015, 01:58:59 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135859_[redacted].cra sh

Jul 1, 2015, 01:58:57 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135857_[redacted].cra sh

Jul 1, 2015, 01:58:55 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135855_[redacted].cra sh

Jul 1, 2015, 01:58:49 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135849_[redacted].cra sh

Jul 1, 2015, 01:58:46 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135846_[redacted].cra sh

Jul 1, 2015, 01:58:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135846_[redact ed].crash

Jul 1, 2015, 01:58:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135844_[redact ed].crash

Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135843_[reda cted].crash

Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135843_[redact ed].crash

Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135842_[redacted].crash

Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135842_[reda cted].crash

Jul 1, 2015, 01:58:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35840_[redacted].crash

Jul 1, 2015, 01:58:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135839_[redact ed].crash

Jul 1, 2015, 01:58:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135838_[redacted].cra sh

Jul 1, 2015, 01:58:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135837_[redact ed].crash

Jul 1, 2015, 01:58:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135835_[redact ed].crash

Jul 1, 2015, 01:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135833_[redact ed].crash

Jul 1, 2015, 01:58:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135832_[redact ed].crash

Jul 1, 2015, 01:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135831_[reda cted].crash

Jul 1, 2015, 01:58:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135830_[redact ed].crash

Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35829_[redacted].crash

Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135829_[redact ed].crash

Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135828_[redact ed].crash

Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135828_[redacted].crash

Jul 1, 2015, 01:58:28 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135828_[redacted].cra sh

Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135826_[reda cted].crash

Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135826_[redact ed].crash

Jul 1, 2015, 01:58:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135825_[redact ed].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135823_[redact ed].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 3_[redacted].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135823_[reda cted].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135823_[redacted].crash

Jul 1, 2015, 01:58:22 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135822_[redacted].cra sh

Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 2_[redacted].crash

Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135822_[redact ed].crash

Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35820_[redacted].crash

Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135820_[redact ed].crash

Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135818_[redact ed].crash

Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135818_[reda cted].crash

Jul 1, 2015, 01:58:17 PM /Library/Logs/DiagnosticReports/pkd_2015-07-01-135817_[redacted].crash

Jul 1, 2015, 01:58:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35817_[redacted].crash

Jul 1, 2015, 01:58:13 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135813_[redacted].cra sh

Jul 1, 2015, 01:58:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135811_[redacted].crash

Jul 1, 2015, 01:58:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135806_[reda cted].crash

Jul 1, 2015, 01:58:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135802_[reda cted].crash

Jul 1, 2015, 01:57:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35759_[redacted].crash

Jul 1, 2015, 01:57:58 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135758_[redacted].cra sh

Jul 1, 2015, 01:57:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135752_[reda cted].crash

Jul 1, 2015, 01:57:48 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135748_[redacted].cra sh

Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35748_[redacted].crash

Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135748_[redacted].crash

Jul 1, 2015, 01:57:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135746_[reda cted].crash

Jul 1, 2015, 01:57:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135743_[reda cted].crash

Jul 1, 2015, 01:57:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35738_[redacted].crash

Jul 1, 2015, 01:57:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135738_[redacted].cra sh

Jul 1, 2015, 01:57:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135731_[reda cted].crash

Jul 1, 2015, 01:57:29 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135729_[redacted].cra sh

Jul 1, 2015, 01:57:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135729_[redacted].crash

Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35727_[redacted].crash

Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135727_[reda cted].crash

Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35726_[redacted].crash

Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135726_[redact ed].crash

Jul 1, 2015, 01:57:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135718_[reda cted].crash

Jul 1, 2015, 01:57:17 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135717_[redacted].cra sh

Jul 1, 2015, 01:57:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135717_[reda cted].crash

Jul 1, 2015, 01:57:03 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135703_[redacted].cra sh

Jul 1, 2015, 01:56:54 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135654_[redacted].cra sh

Jul 1, 2015, 01:56:47 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135647_[redacted].cra sh

Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135646_[reda cted].crash

Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135646_[redacted].crash

Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135644_[redacted].crash

Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135644_[reda cted].crash

Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135643_[reda cted].crash

Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135643_[redacted].crash

Jul 1, 2015, 01:56:42 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135642_[redacted].cra sh

Jul 1, 2015, 01:56:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135642_[redacted].crash

Jul 1, 2015, 01:56:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135641_[reda cted].crash

Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135640_[reda cted].crash

Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135640_[redacted].crash

Jul 1, 2015, 01:56:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135639_[redacted].crash

Jul 1, 2015, 01:56:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135638_[reda cted].crash

Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135637_[redacted].crash

Jul 1, 2015, 01:56:37 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135637_[redacted].crash

Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135637_[reda cted].crash

Jul 1, 2015, 01:56:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135636_[redacted].crash

Jul 1, 2015, 01:56:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135635_[reda cted].crash

Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135634_[reda cted].crash

Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135634_[redacted].crash

Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135633_[redacted].crash

Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135633_[reda cted].crash

Jul 1, 2015, 01:56:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135632_[redacted].crash

Jul 1, 2015, 01:56:31 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135631_[redacted].cra sh

Jul 1, 2015, 01:56:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135631_[reda cted].crash

Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135630_[reda cted].crash

Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135630_[redacted].crash

Jul 1, 2015, 01:56:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135629_[redacted].crash

Jul 1, 2015, 01:56:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135628_[reda cted].crash

Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135627_[redacted].crash

Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135627_[reda cted].crash

Jul 1, 2015, 01:56:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135626_[redacted].crash

Jul 1, 2015, 01:56:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135625_[reda cted].crash

Jul 1, 2015, 01:56:23 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135623_[redacted].cra sh

Jul 1, 2015, 01:56:20 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135620_[redacted].cra sh

Jul 1, 2015, 01:56:15 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135615_[redacted].crash

Jul 1, 2015, 01:54:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135401_[redacted].crash

Jul 1, 2015, 01:53:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 4_[redacted].crash

Jul 1, 2015, 01:53:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 3_[redacted].crash

Jul 1, 2015, 01:53:10 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135310_[redacted].cra sh

Jul 1, 2015, 01:53:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13531 0_[redacted].crash

Jul 1, 2015, 09:57:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-07-01-095746_[ redacted].cpu_resource.diag [Click for details]

Jun 30, 2015, 08:40:41 PM /Library/Logs/DiagnosticReports/Billings_2015-06-30-204041_[redacted].hang

Jun 30, 2015, 08:14:34 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-06-30-201434_[redacted].cp u_resource.diag [Click for details]

Jul 2, 2015 11:13 AM in response to dominic23

Problem description:

Safari crashing immediately on opening with error window.


EtreCheck version: 2.2 (132)

Report generated 7/2/15, 11:07 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 244 - SN = 9G30618RWD3MB


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

VX2025wm 1680 x 1050 @ 60 Hz


System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 3:9:48


Disk Information: ℹ️

APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (406.44 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Aliph Jawbone

Logitech USB Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/Splashtop Streamer.app

[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.9) [Click for support]

[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9) [Click for support]


/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] com.zeobit.kext.AVKauth (2.0.1 - SDK 10.6) [Click for support]

[not loaded] com.zeobit.kext.Firewall (2.0.1 - SDK 10.6) [Click for support]


/Library/Extensions

[loaded] com.logitech.manager.kernel.driver (5.12.1 - SDK 10.8) [Click for support]


/Library/StartupItems/Parallels

[not loaded] com.parallels.kext.Pvsvnic (3.0) [Click for support]


/System/Library/Extensions

[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin (1.2.3) [Click for support]

[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin64 (1.2.3) [Click for support]

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]

[not loaded] com.gspy.driver.Mo4Driver (1 - SDK 10.6) [Click for support]

[not loaded] com.novatelwireless.driver.3G (2.2.2) [Click for support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (24) [Click for support]

[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Click for support]

[not loaded] com.parallels.kext.Pvsnet (3.0) [Click for support]

[not loaded] com.parallels.kext.hypervisor (3.0) [Click for support]

[not loaded] com.parallels.kext.vmmain (3.0) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]


/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns

[not loaded] com.novatelwireless.driver.3GData (2.2.2) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]


Startup Items: ℹ️

Parallels: Path: /Library/StartupItems/Parallels

ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter

RetroClient: Path: /Library/StartupItems/RetroClient

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[running] com.gspy.mo4.Daemon.plist [Click for support]


Launch Agents: ℹ️

[running] com.creative.thxtrustudiopc.plist [Click for support]

[loaded] com.hp.help.tocgenerator.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[running] com.logitech.manager.daemon.plist [Click for support]

[not loaded] com.splashtop.streamer-for-root.plist [Click for support]

[running] com.splashtop.streamer-for-user.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.crashplan.engine.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.splashtop.streamer-daemon.plist [Click for support]

[loaded] com.splashtop.streamer-srioframebuffer.plist [Click for support]

[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.bittorrent.BitTorrent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

Jawbone Updater Application (/Applications/Jawbone Updater.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

HPEventHandler UNKNOWN (missing value)


Internet Plug-ins: ℹ️

OVSHelper: Version: 1.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]

JavaAppletPlugin (1.7.10.18): Version: Unknown

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

DivXBrowserPlugin: Version: 2.2 [Click for support]

LogMeIn: Version: 1.0.449 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


Safari Extensions: ℹ️

AdBlock

Add To Amazon Wish List

RoboForm

Facebook Photo Zoom


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

FUSE for OS X (OSXFUSE) [Click for support]

Logitech Control Center [Click for support]

Logi Options Launcher [Click for support]

Zimbra [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 342.49 GB

Destinations:

GoFlex Home Backup [Network]

Total size: 2.00 TB

Total number of backups: 2

Oldest backup: 2014-10-19 00:59:35 +0000

Last backup: 2014-10-26 06:20:54 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 342.49 GB X 3)


Top Processes by CPU: ℹ️

8% WindowServer

4% firefox

1% iTunes

1% fontd

1% CrashPlan menu bar


Top Processes by Memory: ℹ️

1008 MB firefox

758 MB kernel_task

623 MB iTunes

475 MB softwareupdated

328 MB CrashPlanService


Virtual Memory Information: ℹ️

75 MB Free RAM

7.92 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 2, 2015, 10:28:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102828_[reda cted].crash

Jul 2, 2015, 10:23:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102344_[reda cted].crash

Jul 2, 2015, 10:14:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101437_[reda cted].crash

Jul 2, 2015, 10:14:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101419_[reda cted].crash

Jul 2, 2015, 10:14:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101407_[reda cted].crash

Jul 2, 2015, 10:13:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101317_[reda cted].crash

Jul 2, 2015, 10:12:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101232_[reda cted].crash

Jul 2, 2015, 09:50:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-095052_[reda cted].crash

Jul 2, 2015, 07:55:07 AM Self test - passed

Jul 2, 2015, 07:26:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072603_[redacted].crash

Jul 2, 2015, 07:24:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072416_[redacted].crash

Jul 2, 2015, 07:24:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072415_[redacted].crash

Jul 2, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072346_[redacted].crash

Jul 2, 2015, 07:22:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072252_[redacted].crash

Jul 2, 2015, 07:22:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072217_[redacted].crash

Jul 2, 2015, 07:22:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072213_[redacted].crash

Jul 2, 2015, 07:22:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072202_[redacted].crash

Jul 2, 2015, 07:21:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072145_[redacted].crash

Jul 2, 2015, 07:21:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072139_[redacted].crash

Jul 2, 2015, 07:21:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072128_[redacted].crash

Jul 2, 2015, 07:21:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072123_[redacted].crash

Jul 2, 2015, 07:19:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071914_[redact ed].crash

Jul 2, 2015, 07:19:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071911_[redacted].crash

Jul 2, 2015, 07:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071830_[redact ed].crash

Jul 2, 2015, 07:18:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071821_[redacted].crash

Jul 1, 2015, 11:52:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-01-235202_[redact ed].crash

Jul 1, 2015, 01:59:07 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135907_[redacted].cra sh

Jul 1, 2015, 01:58:59 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135859_[redacted].cra sh

Jul 1, 2015, 01:58:57 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135857_[redacted].cra sh

Jul 1, 2015, 01:58:55 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135855_[redacted].cra sh

Jul 1, 2015, 01:58:49 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135849_[redacted].cra sh

Jul 1, 2015, 01:58:46 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135846_[redacted].cra sh

Jul 1, 2015, 01:58:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135846_[redact ed].crash

Jul 1, 2015, 01:58:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135844_[redact ed].crash

Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135843_[reda cted].crash

Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135843_[redact ed].crash

Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135842_[redacted].crash

Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135842_[reda cted].crash

Jul 1, 2015, 01:58:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35840_[redacted].crash

Jul 1, 2015, 01:58:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135839_[redact ed].crash

Jul 1, 2015, 01:58:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135838_[redacted].cra sh

Jul 1, 2015, 01:58:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135837_[redact ed].crash

Jul 1, 2015, 01:58:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135835_[redact ed].crash

Jul 1, 2015, 01:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135833_[redact ed].crash

Jul 1, 2015, 01:58:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135832_[redact ed].crash

Jul 1, 2015, 01:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135831_[reda cted].crash

Jul 1, 2015, 01:58:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135830_[redact ed].crash

Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35829_[redacted].crash

Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135829_[redact ed].crash

Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135828_[redact ed].crash

Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135828_[redacted].crash

Jul 1, 2015, 01:58:28 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135828_[redacted].cra sh

Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135826_[reda cted].crash

Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135826_[redact ed].crash

Jul 1, 2015, 01:58:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135825_[redact ed].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135823_[redact ed].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 3_[redacted].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135823_[reda cted].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135823_[redacted].crash

Jul 1, 2015, 01:58:22 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135822_[redacted].cra sh

Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 2_[redacted].crash

Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135822_[redact ed].crash

Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35820_[redacted].crash

Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135820_[redact ed].crash

Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135818_[redact ed].crash

Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135818_[reda cted].crash

Jul 1, 2015, 01:58:17 PM /Library/Logs/DiagnosticReports/pkd_2015-07-01-135817_[redacted].crash

Jul 1, 2015, 01:58:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35817_[redacted].crash

Jul 1, 2015, 01:58:13 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135813_[redacted].cra sh

Jul 1, 2015, 01:58:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135811_[redacted].crash

Jul 1, 2015, 01:58:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135806_[reda cted].crash

Jul 1, 2015, 01:58:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135802_[reda cted].crash

Jul 1, 2015, 01:57:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35759_[redacted].crash

Jul 1, 2015, 01:57:58 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135758_[redacted].cra sh

Jul 1, 2015, 01:57:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135752_[reda cted].crash

Jul 1, 2015, 01:57:48 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135748_[redacted].cra sh

Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35748_[redacted].crash

Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135748_[redacted].crash

Jul 1, 2015, 01:57:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135746_[reda cted].crash

Jul 1, 2015, 01:57:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135743_[reda cted].crash

Jul 1, 2015, 01:57:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35738_[redacted].crash

Jul 1, 2015, 01:57:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135738_[redacted].cra sh

Jul 1, 2015, 01:57:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135731_[reda cted].crash

Jul 1, 2015, 01:57:29 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135729_[redacted].cra sh

Jul 1, 2015, 01:57:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135729_[redacted].crash

Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35727_[redacted].crash

Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135727_[reda cted].crash

Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35726_[redacted].crash

Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135726_[redact ed].crash

Jul 1, 2015, 01:57:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135718_[reda cted].crash

Jul 1, 2015, 01:57:17 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135717_[redacted].cra sh

Jul 1, 2015, 01:57:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135717_[reda cted].crash

Jul 1, 2015, 01:57:03 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135703_[redacted].cra sh

Jul 1, 2015, 01:56:54 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135654_[redacted].cra sh

Jul 1, 2015, 01:56:47 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135647_[redacted].cra sh

Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135646_[reda cted].crash

Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135646_[redacted].crash

Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135644_[redacted].crash

Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135644_[reda cted].crash

Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135643_[reda cted].crash

Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135643_[redacted].crash

Jul 1, 2015, 01:56:42 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135642_[redacted].cra sh

Jul 1, 2015, 01:56:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135642_[redacted].crash

Jul 1, 2015, 01:56:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135641_[reda cted].crash

Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135640_[reda cted].crash

Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135640_[redacted].crash

Jul 1, 2015, 01:56:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135639_[redacted].crash

Jul 1, 2015, 01:56:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135638_[reda cted].crash

Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135637_[redacted].crash

Jul 1, 2015, 01:56:37 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135637_[redacted].crash

Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135637_[reda cted].crash

Jul 1, 2015, 01:56:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135636_[redacted].crash

Jul 1, 2015, 01:56:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135635_[reda cted].crash

Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135634_[reda cted].crash

Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135634_[redacted].crash

Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135633_[redacted].crash

Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135633_[reda cted].crash

Jul 1, 2015, 01:56:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135632_[redacted].crash

Jul 1, 2015, 01:56:31 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135631_[redacted].cra sh

Jul 1, 2015, 01:56:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135631_[reda cted].crash

Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135630_[reda cted].crash

Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135630_[redacted].crash

Jul 1, 2015, 01:56:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135629_[redacted].crash

Jul 1, 2015, 01:56:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135628_[reda cted].crash

Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135627_[redacted].crash

Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135627_[reda cted].crash

Jul 1, 2015, 01:56:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135626_[redacted].crash

Jul 1, 2015, 01:56:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135625_[reda cted].crash

Jul 1, 2015, 01:56:23 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135623_[redacted].cra sh

Jul 1, 2015, 01:56:20 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135620_[redacted].cra sh

Jul 1, 2015, 01:56:15 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135615_[redacted].crash

Jul 1, 2015, 01:54:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135401_[redacted].crash

Jul 1, 2015, 01:53:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 4_[redacted].crash

Jul 1, 2015, 01:53:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 3_[redacted].crash

Jul 1, 2015, 01:53:10 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135310_[redacted].cra sh

Jul 1, 2015, 01:53:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13531 0_[redacted].crash

Jul 1, 2015, 09:57:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-07-01-095746_[ redacted].cpu_resource.diag [Click for details]

Jun 30, 2015, 08:40:41 PM /Library/Logs/DiagnosticReports/Billings_2015-06-30-204041_[redacted].hang

Jun 30, 2015, 08:14:34 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-06-30-201434_[redacted].cp u_resource.diag [Click for details]

Jul 2, 2015 11:21 AM in response to dominic23

Problem description:

Safari crashing immediately on opening with error window.


EtreCheck version: 2.2 (132)

Report generated 7/2/15, 11:07 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 244 - SN = 9G30618RWD3MB


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

VX2025wm 1680 x 1050 @ 60 Hz


System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 3:9:48


Disk Information: ℹ️

APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (406.44 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Aliph Jawbone

Logitech USB Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/Splashtop Streamer.app

[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.9) [Click for support]

[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9) [Click for support]


/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] com.zeobit.kext.AVKauth (2.0.1 - SDK 10.6) [Click for support]

[not loaded] com.zeobit.kext.Firewall (2.0.1 - SDK 10.6) [Click for support]


/Library/Extensions

[loaded] com.logitech.manager.kernel.driver (5.12.1 - SDK 10.8) [Click for support]


/Library/StartupItems/Parallels

[not loaded] com.parallels.kext.Pvsvnic (3.0) [Click for support]


/System/Library/Extensions

[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin (1.2.3) [Click for support]

[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin64 (1.2.3) [Click for support]

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]

[not loaded] com.gspy.driver.Mo4Driver (1 - SDK 10.6) [Click for support]

[not loaded] com.novatelwireless.driver.3G (2.2.2) [Click for support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (24) [Click for support]

[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Click for support]

[not loaded] com.parallels.kext.Pvsnet (3.0) [Click for support]

[not loaded] com.parallels.kext.hypervisor (3.0) [Click for support]

[not loaded] com.parallels.kext.vmmain (3.0) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]


/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns

[not loaded] com.novatelwireless.driver.3GData (2.2.2) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]


Startup Items: ℹ️

Parallels: Path: /Library/StartupItems/Parallels

ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter

RetroClient: Path: /Library/StartupItems/RetroClient

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[running] com.gspy.mo4.Daemon.plist [Click for support]


Launch Agents: ℹ️

[running] com.creative.thxtrustudiopc.plist [Click for support]

[loaded] com.hp.help.tocgenerator.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[running] com.logitech.manager.daemon.plist [Click for support]

[not loaded] com.splashtop.streamer-for-root.plist [Click for support]

[running] com.splashtop.streamer-for-user.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.crashplan.engine.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.splashtop.streamer-daemon.plist [Click for support]

[loaded] com.splashtop.streamer-srioframebuffer.plist [Click for support]

[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.bittorrent.BitTorrent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

Jawbone Updater Application (/Applications/Jawbone Updater.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

HPEventHandler UNKNOWN (missing value)


Internet Plug-ins: ℹ️

OVSHelper: Version: 1.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]

JavaAppletPlugin (1.7.10.18): Version: Unknown

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

DivXBrowserPlugin: Version: 2.2 [Click for support]

LogMeIn: Version: 1.0.449 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


Safari Extensions: ℹ️

AdBlock

Add To Amazon Wish List

RoboForm

Facebook Photo Zoom


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

FUSE for OS X (OSXFUSE) [Click for support]

Logitech Control Center [Click for support]

Logi Options Launcher [Click for support]

Zimbra [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 342.49 GB

Destinations:

GoFlex Home Backup [Network]

Total size: 2.00 TB

Total number of backups: 2

Oldest backup: 2014-10-19 00:59:35 +0000

Last backup: 2014-10-26 06:20:54 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 342.49 GB X 3)


Top Processes by CPU: ℹ️

8% WindowServer

4% firefox

1% iTunes

1% fontd

1% CrashPlan menu bar


Top Processes by Memory: ℹ️

1008 MB firefox

758 MB kernel_task

623 MB iTunes

475 MB softwareupdated

328 MB CrashPlanService


Virtual Memory Information: ℹ️

75 MB Free RAM

7.92 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 2, 2015, 10:28:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102828_[reda cted].crash

Jul 2, 2015, 10:23:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102344_[reda cted].crash

Jul 2, 2015, 10:14:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101437_[reda cted].crash

Jul 2, 2015, 10:14:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101419_[reda cted].crash

Jul 2, 2015, 10:14:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101407_[reda cted].crash

Jul 2, 2015, 10:13:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101317_[reda cted].crash

Jul 2, 2015, 10:12:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101232_[reda cted].crash

Jul 2, 2015, 09:50:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-095052_[reda cted].crash

Jul 2, 2015, 07:55:07 AM Self test - passed

Jul 2, 2015, 07:26:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072603_[redacted].crash

Jul 2, 2015, 07:24:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072416_[redacted].crash

Jul 2, 2015, 07:24:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072415_[redacted].crash

Jul 2, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072346_[redacted].crash

Jul 2, 2015, 07:22:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072252_[redacted].crash

Jul 2, 2015, 07:22:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072217_[redacted].crash

Jul 2, 2015, 07:22:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072213_[redacted].crash

Jul 2, 2015, 07:22:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072202_[redacted].crash

Jul 2, 2015, 07:21:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072145_[redacted].crash

Jul 2, 2015, 07:21:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072139_[redacted].crash

Jul 2, 2015, 07:21:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072128_[redacted].crash

Jul 2, 2015, 07:21:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072123_[redacted].crash

Jul 2, 2015, 07:19:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071914_[redact ed].crash

Jul 2, 2015, 07:19:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071911_[redacted].crash

Jul 2, 2015, 07:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071830_[redact ed].crash

Jul 2, 2015, 07:18:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071821_[redacted].crash

Jul 1, 2015, 11:52:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-01-235202_[redact ed].crash

Jul 1, 2015, 01:59:07 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135907_[redacted].cra sh

Jul 1, 2015, 01:58:59 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135859_[redacted].cra sh

Jul 1, 2015, 01:58:57 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135857_[redacted].cra sh

Jul 1, 2015, 01:58:55 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135855_[redacted].cra sh

Jul 1, 2015, 01:58:49 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135849_[redacted].cra sh

Jul 1, 2015, 01:58:46 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135846_[redacted].cra sh

Jul 1, 2015, 01:58:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135846_[redact ed].crash

Jul 1, 2015, 01:58:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135844_[redact ed].crash

Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135843_[reda cted].crash

Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135843_[redact ed].crash

Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135842_[redacted].crash

Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135842_[reda cted].crash

Jul 1, 2015, 01:58:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35840_[redacted].crash

Jul 1, 2015, 01:58:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135839_[redact ed].crash

Jul 1, 2015, 01:58:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135838_[redacted].cra sh

Jul 1, 2015, 01:58:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135837_[redact ed].crash

Jul 1, 2015, 01:58:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135835_[redact ed].crash

Jul 1, 2015, 01:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135833_[redact ed].crash

Jul 1, 2015, 01:58:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135832_[redact ed].crash

Jul 1, 2015, 01:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135831_[reda cted].crash

Jul 1, 2015, 01:58:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135830_[redact ed].crash

Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35829_[redacted].crash

Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135829_[redact ed].crash

Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135828_[redact ed].crash

Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135828_[redacted].crash

Jul 1, 2015, 01:58:28 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135828_[redacted].cra sh

Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135826_[reda cted].crash

Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135826_[redact ed].crash

Jul 1, 2015, 01:58:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135825_[redact ed].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135823_[redact ed].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 3_[redacted].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135823_[reda cted].crash

Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135823_[redacted].crash

Jul 1, 2015, 01:58:22 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135822_[redacted].cra sh

Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 2_[redacted].crash

Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135822_[redact ed].crash

Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35820_[redacted].crash

Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135820_[redact ed].crash

Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135818_[redact ed].crash

Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135818_[reda cted].crash

Jul 1, 2015, 01:58:17 PM /Library/Logs/DiagnosticReports/pkd_2015-07-01-135817_[redacted].crash

Jul 1, 2015, 01:58:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35817_[redacted].crash

Jul 1, 2015, 01:58:13 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135813_[redacted].cra sh

Jul 1, 2015, 01:58:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135811_[redacted].crash

Jul 1, 2015, 01:58:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135806_[reda cted].crash

Jul 1, 2015, 01:58:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135802_[reda cted].crash

Jul 1, 2015, 01:57:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35759_[redacted].crash

Jul 1, 2015, 01:57:58 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135758_[redacted].cra sh

Jul 1, 2015, 01:57:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135752_[reda cted].crash

Jul 1, 2015, 01:57:48 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135748_[redacted].cra sh

Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35748_[redacted].crash

Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135748_[redacted].crash

Jul 1, 2015, 01:57:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135746_[reda cted].crash

Jul 1, 2015, 01:57:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135743_[reda cted].crash

Jul 1, 2015, 01:57:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35738_[redacted].crash

Jul 1, 2015, 01:57:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135738_[redacted].cra sh

Jul 1, 2015, 01:57:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135731_[reda cted].crash

Jul 1, 2015, 01:57:29 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135729_[redacted].cra sh

Jul 1, 2015, 01:57:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135729_[redacted].crash

Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35727_[redacted].crash

Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135727_[reda cted].crash

Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35726_[redacted].crash

Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135726_[redact ed].crash

Jul 1, 2015, 01:57:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135718_[reda cted].crash

Jul 1, 2015, 01:57:17 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135717_[redacted].cra sh

Jul 1, 2015, 01:57:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135717_[reda cted].crash

Jul 1, 2015, 01:57:03 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135703_[redacted].cra sh

Jul 1, 2015, 01:56:54 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135654_[redacted].cra sh

Jul 1, 2015, 01:56:47 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135647_[redacted].cra sh

Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135646_[reda cted].crash

Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135646_[redacted].crash

Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135644_[redacted].crash

Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135644_[reda cted].crash

Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135643_[reda cted].crash

Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135643_[redacted].crash

Jul 1, 2015, 01:56:42 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135642_[redacted].cra sh

Jul 1, 2015, 01:56:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135642_[redacted].crash

Jul 1, 2015, 01:56:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135641_[reda cted].crash

Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135640_[reda cted].crash

Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135640_[redacted].crash

Jul 1, 2015, 01:56:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135639_[redacted].crash

Jul 1, 2015, 01:56:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135638_[reda cted].crash

Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135637_[redacted].crash

Jul 1, 2015, 01:56:37 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135637_[redacted].crash

Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135637_[reda cted].crash

Jul 1, 2015, 01:56:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135636_[redacted].crash

Jul 1, 2015, 01:56:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135635_[reda cted].crash

Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135634_[reda cted].crash

Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135634_[redacted].crash

Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135633_[redacted].crash

Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135633_[reda cted].crash

Jul 1, 2015, 01:56:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135632_[redacted].crash

Jul 1, 2015, 01:56:31 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135631_[redacted].cra sh

Jul 1, 2015, 01:56:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135631_[reda cted].crash

Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135630_[reda cted].crash

Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135630_[redacted].crash

Jul 1, 2015, 01:56:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135629_[redacted].crash

Jul 1, 2015, 01:56:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135628_[reda cted].crash

Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135627_[redacted].crash

Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135627_[reda cted].crash

Jul 1, 2015, 01:56:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135626_[redacted].crash

Jul 1, 2015, 01:56:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135625_[reda cted].crash

Jul 1, 2015, 01:56:23 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135623_[redacted].cra sh

Jul 1, 2015, 01:56:20 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135620_[redacted].cra sh

Jul 1, 2015, 01:56:15 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135615_[redacted].crash

Jul 1, 2015, 01:54:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135401_[redacted].crash

Jul 1, 2015, 01:53:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 4_[redacted].crash

Jul 1, 2015, 01:53:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 3_[redacted].crash

Jul 1, 2015, 01:53:10 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135310_[redacted].cra sh

Jul 1, 2015, 01:53:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13531 0_[redacted].crash

Jul 1, 2015, 09:57:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-07-01-095746_[ redacted].cpu_resource.diag [Click for details]

Jun 30, 2015, 08:40:41 PM /Library/Logs/DiagnosticReports/Billings_2015-06-30-204041_[redacted].hang

Jun 30, 2015, 08:14:34 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-06-30-201434_[redacted].cp u_resource.diag [Click for details]

Jul 2, 2015 1:24 PM in response to CobaltMac

When an application crashes, the relevant information is in the crash report and the log. The "etrecheck" stuff is not relevant.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION User Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

After this update Safari keeps imidately crashing.

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