After this update Safari keeps imidately crashing.
Not sure why but Safari is not working after the update. Crashed immediately after launching, every time it is opened. Any thoughts?
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10)
Not sure why but Safari is not working after the update. Crashed immediately after launching, every time it is opened. Any thoughts?
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10)
Can you run EtreCheck and post the report here please?
EtreCheck: https://discussions.apple.com/docs/DOC-6173
Problem description:
Safari crashing immediately on opening with error window.
EtreCheck version: 2.2 (132)
Report generated 7/2/15, 11:07 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 244 - SN = 9G30618RWD3MB
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
VX2025wm 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.4 (14E46) - Time since boot: 3:9:48
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (406.44 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Aliph Jawbone
Logitech USB Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.9) [Click for support]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9) [Click for support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (2.0.1 - SDK 10.6) [Click for support]
[not loaded] com.zeobit.kext.Firewall (2.0.1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.logitech.manager.kernel.driver (5.12.1 - SDK 10.8) [Click for support]
/Library/StartupItems/Parallels
[not loaded] com.parallels.kext.Pvsvnic (3.0) [Click for support]
/System/Library/Extensions
[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin (1.2.3) [Click for support]
[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin64 (1.2.3) [Click for support]
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
[not loaded] com.gspy.driver.Mo4Driver (1 - SDK 10.6) [Click for support]
[not loaded] com.novatelwireless.driver.3G (2.2.2) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (24) [Click for support]
[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Click for support]
[not loaded] com.parallels.kext.Pvsnet (3.0) [Click for support]
[not loaded] com.parallels.kext.hypervisor (3.0) [Click for support]
[not loaded] com.parallels.kext.vmmain (3.0) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.2) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]
Startup Items: ℹ️
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
RetroClient: Path: /Library/StartupItems/RetroClient
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] com.gspy.mo4.Daemon.plist [Click for support]
Launch Agents: ℹ️
[running] com.creative.thxtrustudiopc.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[running] com.logitech.manager.daemon.plist [Click for support]
[not loaded] com.splashtop.streamer-for-root.plist [Click for support]
[running] com.splashtop.streamer-for-user.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.crashplan.engine.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.splashtop.streamer-daemon.plist [Click for support]
[loaded] com.splashtop.streamer-srioframebuffer.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Jawbone Updater Application (/Applications/Jawbone Updater.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]
JavaAppletPlugin (1.7.10.18): Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
LogMeIn: Version: 1.0.449 [Click for support]
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
RoboForm
Facebook Photo Zoom
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Logitech Control Center [Click for support]
Logi Options Launcher [Click for support]
Zimbra [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 342.49 GB
Destinations:
GoFlex Home Backup [Network]
Total size: 2.00 TB
Total number of backups: 2
Oldest backup: 2014-10-19 00:59:35 +0000
Last backup: 2014-10-26 06:20:54 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 342.49 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
4% firefox
1% iTunes
1% fontd
1% CrashPlan menu bar
Top Processes by Memory: ℹ️
1008 MB firefox
758 MB kernel_task
623 MB iTunes
475 MB softwareupdated
328 MB CrashPlanService
Virtual Memory Information: ℹ️
75 MB Free RAM
7.92 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jul 2, 2015, 10:28:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102828_[reda cted].crash
Jul 2, 2015, 10:23:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102344_[reda cted].crash
Jul 2, 2015, 10:14:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101437_[reda cted].crash
Jul 2, 2015, 10:14:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101419_[reda cted].crash
Jul 2, 2015, 10:14:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101407_[reda cted].crash
Jul 2, 2015, 10:13:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101317_[reda cted].crash
Jul 2, 2015, 10:12:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101232_[reda cted].crash
Jul 2, 2015, 09:50:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-095052_[reda cted].crash
Jul 2, 2015, 07:55:07 AM Self test - passed
Jul 2, 2015, 07:26:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072603_[redacted].crash
Jul 2, 2015, 07:24:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072416_[redacted].crash
Jul 2, 2015, 07:24:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072415_[redacted].crash
Jul 2, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072346_[redacted].crash
Jul 2, 2015, 07:22:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072252_[redacted].crash
Jul 2, 2015, 07:22:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072217_[redacted].crash
Jul 2, 2015, 07:22:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072213_[redacted].crash
Jul 2, 2015, 07:22:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072202_[redacted].crash
Jul 2, 2015, 07:21:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072145_[redacted].crash
Jul 2, 2015, 07:21:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072139_[redacted].crash
Jul 2, 2015, 07:21:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072128_[redacted].crash
Jul 2, 2015, 07:21:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072123_[redacted].crash
Jul 2, 2015, 07:19:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071914_[redact ed].crash
Jul 2, 2015, 07:19:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071911_[redacted].crash
Jul 2, 2015, 07:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071830_[redact ed].crash
Jul 2, 2015, 07:18:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071821_[redacted].crash
Jul 1, 2015, 11:52:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-01-235202_[redact ed].crash
Jul 1, 2015, 01:59:07 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135907_[redacted].cra sh
Jul 1, 2015, 01:58:59 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135859_[redacted].cra sh
Jul 1, 2015, 01:58:57 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135857_[redacted].cra sh
Jul 1, 2015, 01:58:55 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135855_[redacted].cra sh
Jul 1, 2015, 01:58:49 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135849_[redacted].cra sh
Jul 1, 2015, 01:58:46 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135846_[redacted].cra sh
Jul 1, 2015, 01:58:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135846_[redact ed].crash
Jul 1, 2015, 01:58:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135844_[redact ed].crash
Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135843_[reda cted].crash
Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135843_[redact ed].crash
Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135842_[redacted].crash
Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135842_[reda cted].crash
Jul 1, 2015, 01:58:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35840_[redacted].crash
Jul 1, 2015, 01:58:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135839_[redact ed].crash
Jul 1, 2015, 01:58:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135838_[redacted].cra sh
Jul 1, 2015, 01:58:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135837_[redact ed].crash
Jul 1, 2015, 01:58:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135835_[redact ed].crash
Jul 1, 2015, 01:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135833_[redact ed].crash
Jul 1, 2015, 01:58:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135832_[redact ed].crash
Jul 1, 2015, 01:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135831_[reda cted].crash
Jul 1, 2015, 01:58:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135830_[redact ed].crash
Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35829_[redacted].crash
Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135829_[redact ed].crash
Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135828_[redact ed].crash
Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135828_[redacted].crash
Jul 1, 2015, 01:58:28 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135828_[redacted].cra sh
Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135826_[reda cted].crash
Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135826_[redact ed].crash
Jul 1, 2015, 01:58:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135825_[redact ed].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135823_[redact ed].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 3_[redacted].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135823_[reda cted].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135823_[redacted].crash
Jul 1, 2015, 01:58:22 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135822_[redacted].cra sh
Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 2_[redacted].crash
Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135822_[redact ed].crash
Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35820_[redacted].crash
Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135820_[redact ed].crash
Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135818_[redact ed].crash
Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135818_[reda cted].crash
Jul 1, 2015, 01:58:17 PM /Library/Logs/DiagnosticReports/pkd_2015-07-01-135817_[redacted].crash
Jul 1, 2015, 01:58:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35817_[redacted].crash
Jul 1, 2015, 01:58:13 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135813_[redacted].cra sh
Jul 1, 2015, 01:58:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135811_[redacted].crash
Jul 1, 2015, 01:58:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135806_[reda cted].crash
Jul 1, 2015, 01:58:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135802_[reda cted].crash
Jul 1, 2015, 01:57:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35759_[redacted].crash
Jul 1, 2015, 01:57:58 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135758_[redacted].cra sh
Jul 1, 2015, 01:57:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135752_[reda cted].crash
Jul 1, 2015, 01:57:48 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135748_[redacted].cra sh
Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35748_[redacted].crash
Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135748_[redacted].crash
Jul 1, 2015, 01:57:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135746_[reda cted].crash
Jul 1, 2015, 01:57:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135743_[reda cted].crash
Jul 1, 2015, 01:57:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35738_[redacted].crash
Jul 1, 2015, 01:57:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135738_[redacted].cra sh
Jul 1, 2015, 01:57:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135731_[reda cted].crash
Jul 1, 2015, 01:57:29 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135729_[redacted].cra sh
Jul 1, 2015, 01:57:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135729_[redacted].crash
Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35727_[redacted].crash
Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135727_[reda cted].crash
Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35726_[redacted].crash
Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135726_[redact ed].crash
Jul 1, 2015, 01:57:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135718_[reda cted].crash
Jul 1, 2015, 01:57:17 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135717_[redacted].cra sh
Jul 1, 2015, 01:57:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135717_[reda cted].crash
Jul 1, 2015, 01:57:03 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135703_[redacted].cra sh
Jul 1, 2015, 01:56:54 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135654_[redacted].cra sh
Jul 1, 2015, 01:56:47 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135647_[redacted].cra sh
Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135646_[reda cted].crash
Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135646_[redacted].crash
Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135644_[redacted].crash
Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135644_[reda cted].crash
Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135643_[reda cted].crash
Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135643_[redacted].crash
Jul 1, 2015, 01:56:42 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135642_[redacted].cra sh
Jul 1, 2015, 01:56:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135642_[redacted].crash
Jul 1, 2015, 01:56:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135641_[reda cted].crash
Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135640_[reda cted].crash
Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135640_[redacted].crash
Jul 1, 2015, 01:56:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135639_[redacted].crash
Jul 1, 2015, 01:56:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135638_[reda cted].crash
Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135637_[redacted].crash
Jul 1, 2015, 01:56:37 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135637_[redacted].crash
Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135637_[reda cted].crash
Jul 1, 2015, 01:56:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135636_[redacted].crash
Jul 1, 2015, 01:56:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135635_[reda cted].crash
Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135634_[reda cted].crash
Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135634_[redacted].crash
Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135633_[redacted].crash
Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135633_[reda cted].crash
Jul 1, 2015, 01:56:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135632_[redacted].crash
Jul 1, 2015, 01:56:31 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135631_[redacted].cra sh
Jul 1, 2015, 01:56:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135631_[reda cted].crash
Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135630_[reda cted].crash
Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135630_[redacted].crash
Jul 1, 2015, 01:56:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135629_[redacted].crash
Jul 1, 2015, 01:56:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135628_[reda cted].crash
Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135627_[redacted].crash
Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135627_[reda cted].crash
Jul 1, 2015, 01:56:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135626_[redacted].crash
Jul 1, 2015, 01:56:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135625_[reda cted].crash
Jul 1, 2015, 01:56:23 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135623_[redacted].cra sh
Jul 1, 2015, 01:56:20 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135620_[redacted].cra sh
Jul 1, 2015, 01:56:15 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135615_[redacted].crash
Jul 1, 2015, 01:54:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135401_[redacted].crash
Jul 1, 2015, 01:53:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 4_[redacted].crash
Jul 1, 2015, 01:53:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 3_[redacted].crash
Jul 1, 2015, 01:53:10 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135310_[redacted].cra sh
Jul 1, 2015, 01:53:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13531 0_[redacted].crash
Jul 1, 2015, 09:57:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-07-01-095746_[ redacted].cpu_resource.diag [Click for details]
Jun 30, 2015, 08:40:41 PM /Library/Logs/DiagnosticReports/Billings_2015-06-30-204041_[redacted].hang
Jun 30, 2015, 08:14:34 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-06-30-201434_[redacted].cp u_resource.diag [Click for details]
Problem description:
Safari crashing immediately on opening with error window.
EtreCheck version: 2.2 (132)
Report generated 7/2/15, 11:07 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 244 - SN = 9G30618RWD3MB
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
VX2025wm 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.4 (14E46) - Time since boot: 3:9:48
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (406.44 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Aliph Jawbone
Logitech USB Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.9) [Click for support]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9) [Click for support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (2.0.1 - SDK 10.6) [Click for support]
[not loaded] com.zeobit.kext.Firewall (2.0.1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.logitech.manager.kernel.driver (5.12.1 - SDK 10.8) [Click for support]
/Library/StartupItems/Parallels
[not loaded] com.parallels.kext.Pvsvnic (3.0) [Click for support]
/System/Library/Extensions
[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin (1.2.3) [Click for support]
[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin64 (1.2.3) [Click for support]
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
[not loaded] com.gspy.driver.Mo4Driver (1 - SDK 10.6) [Click for support]
[not loaded] com.novatelwireless.driver.3G (2.2.2) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (24) [Click for support]
[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Click for support]
[not loaded] com.parallels.kext.Pvsnet (3.0) [Click for support]
[not loaded] com.parallels.kext.hypervisor (3.0) [Click for support]
[not loaded] com.parallels.kext.vmmain (3.0) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.2) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]
Startup Items: ℹ️
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
RetroClient: Path: /Library/StartupItems/RetroClient
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] com.gspy.mo4.Daemon.plist [Click for support]
Launch Agents: ℹ️
[running] com.creative.thxtrustudiopc.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[running] com.logitech.manager.daemon.plist [Click for support]
[not loaded] com.splashtop.streamer-for-root.plist [Click for support]
[running] com.splashtop.streamer-for-user.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.crashplan.engine.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.splashtop.streamer-daemon.plist [Click for support]
[loaded] com.splashtop.streamer-srioframebuffer.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Jawbone Updater Application (/Applications/Jawbone Updater.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]
JavaAppletPlugin (1.7.10.18): Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
LogMeIn: Version: 1.0.449 [Click for support]
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
RoboForm
Facebook Photo Zoom
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Logitech Control Center [Click for support]
Logi Options Launcher [Click for support]
Zimbra [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 342.49 GB
Destinations:
GoFlex Home Backup [Network]
Total size: 2.00 TB
Total number of backups: 2
Oldest backup: 2014-10-19 00:59:35 +0000
Last backup: 2014-10-26 06:20:54 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 342.49 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
4% firefox
1% iTunes
1% fontd
1% CrashPlan menu bar
Top Processes by Memory: ℹ️
1008 MB firefox
758 MB kernel_task
623 MB iTunes
475 MB softwareupdated
328 MB CrashPlanService
Virtual Memory Information: ℹ️
75 MB Free RAM
7.92 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jul 2, 2015, 10:28:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102828_[reda cted].crash
Jul 2, 2015, 10:23:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102344_[reda cted].crash
Jul 2, 2015, 10:14:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101437_[reda cted].crash
Jul 2, 2015, 10:14:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101419_[reda cted].crash
Jul 2, 2015, 10:14:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101407_[reda cted].crash
Jul 2, 2015, 10:13:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101317_[reda cted].crash
Jul 2, 2015, 10:12:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101232_[reda cted].crash
Jul 2, 2015, 09:50:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-095052_[reda cted].crash
Jul 2, 2015, 07:55:07 AM Self test - passed
Jul 2, 2015, 07:26:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072603_[redacted].crash
Jul 2, 2015, 07:24:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072416_[redacted].crash
Jul 2, 2015, 07:24:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072415_[redacted].crash
Jul 2, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072346_[redacted].crash
Jul 2, 2015, 07:22:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072252_[redacted].crash
Jul 2, 2015, 07:22:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072217_[redacted].crash
Jul 2, 2015, 07:22:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072213_[redacted].crash
Jul 2, 2015, 07:22:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072202_[redacted].crash
Jul 2, 2015, 07:21:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072145_[redacted].crash
Jul 2, 2015, 07:21:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072139_[redacted].crash
Jul 2, 2015, 07:21:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072128_[redacted].crash
Jul 2, 2015, 07:21:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072123_[redacted].crash
Jul 2, 2015, 07:19:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071914_[redact ed].crash
Jul 2, 2015, 07:19:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071911_[redacted].crash
Jul 2, 2015, 07:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071830_[redact ed].crash
Jul 2, 2015, 07:18:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071821_[redacted].crash
Jul 1, 2015, 11:52:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-01-235202_[redact ed].crash
Jul 1, 2015, 01:59:07 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135907_[redacted].cra sh
Jul 1, 2015, 01:58:59 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135859_[redacted].cra sh
Jul 1, 2015, 01:58:57 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135857_[redacted].cra sh
Jul 1, 2015, 01:58:55 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135855_[redacted].cra sh
Jul 1, 2015, 01:58:49 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135849_[redacted].cra sh
Jul 1, 2015, 01:58:46 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135846_[redacted].cra sh
Jul 1, 2015, 01:58:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135846_[redact ed].crash
Jul 1, 2015, 01:58:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135844_[redact ed].crash
Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135843_[reda cted].crash
Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135843_[redact ed].crash
Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135842_[redacted].crash
Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135842_[reda cted].crash
Jul 1, 2015, 01:58:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35840_[redacted].crash
Jul 1, 2015, 01:58:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135839_[redact ed].crash
Jul 1, 2015, 01:58:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135838_[redacted].cra sh
Jul 1, 2015, 01:58:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135837_[redact ed].crash
Jul 1, 2015, 01:58:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135835_[redact ed].crash
Jul 1, 2015, 01:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135833_[redact ed].crash
Jul 1, 2015, 01:58:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135832_[redact ed].crash
Jul 1, 2015, 01:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135831_[reda cted].crash
Jul 1, 2015, 01:58:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135830_[redact ed].crash
Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35829_[redacted].crash
Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135829_[redact ed].crash
Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135828_[redact ed].crash
Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135828_[redacted].crash
Jul 1, 2015, 01:58:28 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135828_[redacted].cra sh
Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135826_[reda cted].crash
Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135826_[redact ed].crash
Jul 1, 2015, 01:58:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135825_[redact ed].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135823_[redact ed].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 3_[redacted].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135823_[reda cted].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135823_[redacted].crash
Jul 1, 2015, 01:58:22 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135822_[redacted].cra sh
Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 2_[redacted].crash
Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135822_[redact ed].crash
Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35820_[redacted].crash
Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135820_[redact ed].crash
Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135818_[redact ed].crash
Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135818_[reda cted].crash
Jul 1, 2015, 01:58:17 PM /Library/Logs/DiagnosticReports/pkd_2015-07-01-135817_[redacted].crash
Jul 1, 2015, 01:58:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35817_[redacted].crash
Jul 1, 2015, 01:58:13 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135813_[redacted].cra sh
Jul 1, 2015, 01:58:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135811_[redacted].crash
Jul 1, 2015, 01:58:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135806_[reda cted].crash
Jul 1, 2015, 01:58:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135802_[reda cted].crash
Jul 1, 2015, 01:57:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35759_[redacted].crash
Jul 1, 2015, 01:57:58 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135758_[redacted].cra sh
Jul 1, 2015, 01:57:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135752_[reda cted].crash
Jul 1, 2015, 01:57:48 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135748_[redacted].cra sh
Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35748_[redacted].crash
Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135748_[redacted].crash
Jul 1, 2015, 01:57:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135746_[reda cted].crash
Jul 1, 2015, 01:57:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135743_[reda cted].crash
Jul 1, 2015, 01:57:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35738_[redacted].crash
Jul 1, 2015, 01:57:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135738_[redacted].cra sh
Jul 1, 2015, 01:57:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135731_[reda cted].crash
Jul 1, 2015, 01:57:29 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135729_[redacted].cra sh
Jul 1, 2015, 01:57:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135729_[redacted].crash
Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35727_[redacted].crash
Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135727_[reda cted].crash
Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35726_[redacted].crash
Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135726_[redact ed].crash
Jul 1, 2015, 01:57:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135718_[reda cted].crash
Jul 1, 2015, 01:57:17 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135717_[redacted].cra sh
Jul 1, 2015, 01:57:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135717_[reda cted].crash
Jul 1, 2015, 01:57:03 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135703_[redacted].cra sh
Jul 1, 2015, 01:56:54 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135654_[redacted].cra sh
Jul 1, 2015, 01:56:47 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135647_[redacted].cra sh
Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135646_[reda cted].crash
Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135646_[redacted].crash
Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135644_[redacted].crash
Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135644_[reda cted].crash
Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135643_[reda cted].crash
Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135643_[redacted].crash
Jul 1, 2015, 01:56:42 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135642_[redacted].cra sh
Jul 1, 2015, 01:56:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135642_[redacted].crash
Jul 1, 2015, 01:56:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135641_[reda cted].crash
Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135640_[reda cted].crash
Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135640_[redacted].crash
Jul 1, 2015, 01:56:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135639_[redacted].crash
Jul 1, 2015, 01:56:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135638_[reda cted].crash
Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135637_[redacted].crash
Jul 1, 2015, 01:56:37 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135637_[redacted].crash
Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135637_[reda cted].crash
Jul 1, 2015, 01:56:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135636_[redacted].crash
Jul 1, 2015, 01:56:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135635_[reda cted].crash
Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135634_[reda cted].crash
Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135634_[redacted].crash
Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135633_[redacted].crash
Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135633_[reda cted].crash
Jul 1, 2015, 01:56:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135632_[redacted].crash
Jul 1, 2015, 01:56:31 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135631_[redacted].cra sh
Jul 1, 2015, 01:56:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135631_[reda cted].crash
Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135630_[reda cted].crash
Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135630_[redacted].crash
Jul 1, 2015, 01:56:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135629_[redacted].crash
Jul 1, 2015, 01:56:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135628_[reda cted].crash
Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135627_[redacted].crash
Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135627_[reda cted].crash
Jul 1, 2015, 01:56:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135626_[redacted].crash
Jul 1, 2015, 01:56:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135625_[reda cted].crash
Jul 1, 2015, 01:56:23 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135623_[redacted].cra sh
Jul 1, 2015, 01:56:20 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135620_[redacted].cra sh
Jul 1, 2015, 01:56:15 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135615_[redacted].crash
Jul 1, 2015, 01:54:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135401_[redacted].crash
Jul 1, 2015, 01:53:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 4_[redacted].crash
Jul 1, 2015, 01:53:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 3_[redacted].crash
Jul 1, 2015, 01:53:10 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135310_[redacted].cra sh
Jul 1, 2015, 01:53:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13531 0_[redacted].crash
Jul 1, 2015, 09:57:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-07-01-095746_[ redacted].cpu_resource.diag [Click for details]
Jun 30, 2015, 08:40:41 PM /Library/Logs/DiagnosticReports/Billings_2015-06-30-204041_[redacted].hang
Jun 30, 2015, 08:14:34 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-06-30-201434_[redacted].cp u_resource.diag [Click for details]
Problem description:
Safari crashing immediately on opening with error window.
EtreCheck version: 2.2 (132)
Report generated 7/2/15, 11:07 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 244 - SN = 9G30618RWD3MB
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
VX2025wm 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.4 (14E46) - Time since boot: 3:9:48
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (406.44 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Aliph Jawbone
Logitech USB Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.9) [Click for support]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9) [Click for support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (2.0.1 - SDK 10.6) [Click for support]
[not loaded] com.zeobit.kext.Firewall (2.0.1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.logitech.manager.kernel.driver (5.12.1 - SDK 10.8) [Click for support]
/Library/StartupItems/Parallels
[not loaded] com.parallels.kext.Pvsvnic (3.0) [Click for support]
/System/Library/Extensions
[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin (1.2.3) [Click for support]
[not loaded] com.Creative.driver.THXTruStudioPCUSBAudioPlugin64 (1.2.3) [Click for support]
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
[not loaded] com.gspy.driver.Mo4Driver (1 - SDK 10.6) [Click for support]
[not loaded] com.novatelwireless.driver.3G (2.2.2) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (24) [Click for support]
[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Click for support]
[not loaded] com.parallels.kext.Pvsnet (3.0) [Click for support]
[not loaded] com.parallels.kext.hypervisor (3.0) [Click for support]
[not loaded] com.parallels.kext.vmmain (3.0) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.2) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]
Startup Items: ℹ️
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
RetroClient: Path: /Library/StartupItems/RetroClient
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] com.gspy.mo4.Daemon.plist [Click for support]
Launch Agents: ℹ️
[running] com.creative.thxtrustudiopc.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[running] com.logitech.manager.daemon.plist [Click for support]
[not loaded] com.splashtop.streamer-for-root.plist [Click for support]
[running] com.splashtop.streamer-for-user.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.crashplan.engine.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.splashtop.streamer-daemon.plist [Click for support]
[loaded] com.splashtop.streamer-srioframebuffer.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Jawbone Updater Application (/Applications/Jawbone Updater.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]
JavaAppletPlugin (1.7.10.18): Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
LogMeIn: Version: 1.0.449 [Click for support]
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
RoboForm
Facebook Photo Zoom
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Logitech Control Center [Click for support]
Logi Options Launcher [Click for support]
Zimbra [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 342.49 GB
Destinations:
GoFlex Home Backup [Network]
Total size: 2.00 TB
Total number of backups: 2
Oldest backup: 2014-10-19 00:59:35 +0000
Last backup: 2014-10-26 06:20:54 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 342.49 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
4% firefox
1% iTunes
1% fontd
1% CrashPlan menu bar
Top Processes by Memory: ℹ️
1008 MB firefox
758 MB kernel_task
623 MB iTunes
475 MB softwareupdated
328 MB CrashPlanService
Virtual Memory Information: ℹ️
75 MB Free RAM
7.92 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jul 2, 2015, 10:28:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102828_[reda cted].crash
Jul 2, 2015, 10:23:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-102344_[reda cted].crash
Jul 2, 2015, 10:14:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101437_[reda cted].crash
Jul 2, 2015, 10:14:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101419_[reda cted].crash
Jul 2, 2015, 10:14:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101407_[reda cted].crash
Jul 2, 2015, 10:13:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101317_[reda cted].crash
Jul 2, 2015, 10:12:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-101232_[reda cted].crash
Jul 2, 2015, 09:50:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-07-02-095052_[reda cted].crash
Jul 2, 2015, 07:55:07 AM Self test - passed
Jul 2, 2015, 07:26:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072603_[redacted].crash
Jul 2, 2015, 07:24:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072416_[redacted].crash
Jul 2, 2015, 07:24:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072415_[redacted].crash
Jul 2, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072346_[redacted].crash
Jul 2, 2015, 07:22:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072252_[redacted].crash
Jul 2, 2015, 07:22:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072217_[redacted].crash
Jul 2, 2015, 07:22:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072213_[redacted].crash
Jul 2, 2015, 07:22:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072202_[redacted].crash
Jul 2, 2015, 07:21:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072145_[redacted].crash
Jul 2, 2015, 07:21:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072139_[redacted].crash
Jul 2, 2015, 07:21:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072128_[redacted].crash
Jul 2, 2015, 07:21:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-072123_[redacted].crash
Jul 2, 2015, 07:19:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071914_[redact ed].crash
Jul 2, 2015, 07:19:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071911_[redacted].crash
Jul 2, 2015, 07:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-02-071830_[redact ed].crash
Jul 2, 2015, 07:18:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-02-071821_[redacted].crash
Jul 1, 2015, 11:52:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-07-01-235202_[redact ed].crash
Jul 1, 2015, 01:59:07 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135907_[redacted].cra sh
Jul 1, 2015, 01:58:59 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135859_[redacted].cra sh
Jul 1, 2015, 01:58:57 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135857_[redacted].cra sh
Jul 1, 2015, 01:58:55 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135855_[redacted].cra sh
Jul 1, 2015, 01:58:49 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135849_[redacted].cra sh
Jul 1, 2015, 01:58:46 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135846_[redacted].cra sh
Jul 1, 2015, 01:58:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135846_[redact ed].crash
Jul 1, 2015, 01:58:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135844_[redact ed].crash
Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135843_[reda cted].crash
Jul 1, 2015, 01:58:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135843_[redact ed].crash
Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135842_[redacted].crash
Jul 1, 2015, 01:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135842_[reda cted].crash
Jul 1, 2015, 01:58:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35840_[redacted].crash
Jul 1, 2015, 01:58:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135839_[redact ed].crash
Jul 1, 2015, 01:58:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135838_[redacted].cra sh
Jul 1, 2015, 01:58:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135837_[redact ed].crash
Jul 1, 2015, 01:58:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135835_[redact ed].crash
Jul 1, 2015, 01:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135833_[redact ed].crash
Jul 1, 2015, 01:58:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135832_[redact ed].crash
Jul 1, 2015, 01:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135831_[reda cted].crash
Jul 1, 2015, 01:58:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135830_[redact ed].crash
Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35829_[redacted].crash
Jul 1, 2015, 01:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135829_[redact ed].crash
Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135828_[redact ed].crash
Jul 1, 2015, 01:58:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135828_[redacted].crash
Jul 1, 2015, 01:58:28 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135828_[redacted].cra sh
Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135826_[reda cted].crash
Jul 1, 2015, 01:58:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135826_[redact ed].crash
Jul 1, 2015, 01:58:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135825_[redact ed].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135823_[redact ed].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 3_[redacted].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135823_[reda cted].crash
Jul 1, 2015, 01:58:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135823_[redacted].crash
Jul 1, 2015, 01:58:22 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135822_[redacted].cra sh
Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13582 2_[redacted].crash
Jul 1, 2015, 01:58:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135822_[redact ed].crash
Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35820_[redacted].crash
Jul 1, 2015, 01:58:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135820_[redact ed].crash
Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135818_[redact ed].crash
Jul 1, 2015, 01:58:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135818_[reda cted].crash
Jul 1, 2015, 01:58:17 PM /Library/Logs/DiagnosticReports/pkd_2015-07-01-135817_[redacted].crash
Jul 1, 2015, 01:58:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35817_[redacted].crash
Jul 1, 2015, 01:58:13 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135813_[redacted].cra sh
Jul 1, 2015, 01:58:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135811_[redacted].crash
Jul 1, 2015, 01:58:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135806_[reda cted].crash
Jul 1, 2015, 01:58:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135802_[reda cted].crash
Jul 1, 2015, 01:57:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35759_[redacted].crash
Jul 1, 2015, 01:57:58 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135758_[redacted].cra sh
Jul 1, 2015, 01:57:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135752_[reda cted].crash
Jul 1, 2015, 01:57:48 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135748_[redacted].cra sh
Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35748_[redacted].crash
Jul 1, 2015, 01:57:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135748_[redacted].crash
Jul 1, 2015, 01:57:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135746_[reda cted].crash
Jul 1, 2015, 01:57:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135743_[reda cted].crash
Jul 1, 2015, 01:57:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35738_[redacted].crash
Jul 1, 2015, 01:57:38 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135738_[redacted].cra sh
Jul 1, 2015, 01:57:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135731_[reda cted].crash
Jul 1, 2015, 01:57:29 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135729_[redacted].cra sh
Jul 1, 2015, 01:57:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135729_[redacted].crash
Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35727_[redacted].crash
Jul 1, 2015, 01:57:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135727_[reda cted].crash
Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/identityservicesd_2015-07-01-1 35726_[redacted].crash
Jul 1, 2015, 01:57:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-07-01-135726_[redact ed].crash
Jul 1, 2015, 01:57:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135718_[reda cted].crash
Jul 1, 2015, 01:57:17 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135717_[redacted].cra sh
Jul 1, 2015, 01:57:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-01-135717_[reda cted].crash
Jul 1, 2015, 01:57:03 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135703_[redacted].cra sh
Jul 1, 2015, 01:56:54 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135654_[redacted].cra sh
Jul 1, 2015, 01:56:47 PM /Library/Logs/DiagnosticReports/sessionlogoutd_2015-07-01-135647_[redacted].cra sh
Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135646_[reda cted].crash
Jul 1, 2015, 01:56:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135646_[redacted].crash
Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135644_[redacted].crash
Jul 1, 2015, 01:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135644_[reda cted].crash
Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135643_[reda cted].crash
Jul 1, 2015, 01:56:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135643_[redacted].crash
Jul 1, 2015, 01:56:42 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135642_[redacted].cra sh
Jul 1, 2015, 01:56:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135642_[redacted].crash
Jul 1, 2015, 01:56:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135641_[reda cted].crash
Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135640_[reda cted].crash
Jul 1, 2015, 01:56:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135640_[redacted].crash
Jul 1, 2015, 01:56:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135639_[redacted].crash
Jul 1, 2015, 01:56:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135638_[reda cted].crash
Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135637_[redacted].crash
Jul 1, 2015, 01:56:37 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135637_[redacted].crash
Jul 1, 2015, 01:56:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135637_[reda cted].crash
Jul 1, 2015, 01:56:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135636_[redacted].crash
Jul 1, 2015, 01:56:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135635_[reda cted].crash
Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135634_[reda cted].crash
Jul 1, 2015, 01:56:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135634_[redacted].crash
Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135633_[redacted].crash
Jul 1, 2015, 01:56:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135633_[reda cted].crash
Jul 1, 2015, 01:56:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135632_[redacted].crash
Jul 1, 2015, 01:56:31 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135631_[redacted].cra sh
Jul 1, 2015, 01:56:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135631_[reda cted].crash
Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135630_[reda cted].crash
Jul 1, 2015, 01:56:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135630_[redacted].crash
Jul 1, 2015, 01:56:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135629_[redacted].crash
Jul 1, 2015, 01:56:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135628_[reda cted].crash
Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135627_[redacted].crash
Jul 1, 2015, 01:56:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135627_[reda cted].crash
Jul 1, 2015, 01:56:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-07-01-135626_[redacted].crash
Jul 1, 2015, 01:56:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-07-01-135625_[reda cted].crash
Jul 1, 2015, 01:56:23 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135623_[redacted].cra sh
Jul 1, 2015, 01:56:20 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-07-01-135620_[redacted].cra sh
Jul 1, 2015, 01:56:15 PM /Library/Logs/DiagnosticReports/mdworker_2015-07-01-135615_[redacted].crash
Jul 1, 2015, 01:54:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibrar yService_2015-07-01-135401_[redacted].crash
Jul 1, 2015, 01:53:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 4_[redacted].crash
Jul 1, 2015, 01:53:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13535 3_[redacted].crash
Jul 1, 2015, 01:53:10 PM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-07-01-135310_[redacted].cra sh
Jul 1, 2015, 01:53:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/photolibraryd_2015-07-01-13531 0_[redacted].crash
Jul 1, 2015, 09:57:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-07-01-095746_[ redacted].cpu_resource.diag [Click for details]
Jun 30, 2015, 08:40:41 PM /Library/Logs/DiagnosticReports/Billings_2015-06-30-204041_[redacted].hang
Jun 30, 2015, 08:14:34 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-06-30-201434_[redacted].cp u_resource.diag [Click for details]
Sorry about the duplication, I didn't see it post the first time i saved it 😟
Remove MacKeeper.
http://mackeeper.com/uninstall_mackeeper
Remove BitTorrent according to developer's instructions.
Best.
Well, I have removed Bittorrent. (Never used it anyway) lol
As far as MacKeeper, I have not been able to locate it in on my computer. Used spotlight and nothing is found, and I don't see it in my application folder.
After removing Bittorrent i attempted to reopen Safari, and it just closed again.
When an application crashes, the relevant information is in the crash report and the log. The "etrecheck" stuff is not relevant.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
After this update Safari keeps imidately crashing.