My 5s is having an issue with my iTunes since the update. I want my old version back! Can I get it back somehow?

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Aliglass Author

Level 1

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My 5s is having an issue with my iTunes since the update. I want my old version back! Can I get it back somehow?

Help!!

Posted on Jul 2, 2015 12:00 PM

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Answer 1

ChrisJ4203

Level 10

230,347 points

Jul 2, 2015 12:04 PM in response to Aliglass

You will need to provide more information than just Help! And "issue" in the subject line does not describe a problem either.

See this for preparing a good question that others may be able to answer.

How to write a good question

To help other members answer your question, give as many details as you can.

Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.

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Answer 2

Aliglass Author

Level 1

0 points

Jul 2, 2015 3:26 PM in response to ChrisJ4203

SRory. First time ever using this and I didn't know how to fix the post after I did it. I have a 5s with 32 GB capacity and I got the new iOS update yesterday (8.4 I believe). I use my 'music' on my phone at work. I usually go to my song list, hit shuffle and the songs play. Since the update yesterday I can get to my song list but I can't play them one after another. It is saying I have to make play lists. I have tried to go in every possible way I know to get the songs to play and it won't let me. I would rather NOT make a playlist with the over 700 songs I have in my library. Is there any other way to get it back to how it was or to find a 'shuffle' button somewhere?

I Apologize in advance because I am not very tech savvy but would really appreciate any help I can get.

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Answer 3

ChrisJ4203

Level 10

230,347 points

Jul 2, 2015 4:13 PM in response to Aliglass

I'm not a big iTunes user on my iPhone, but I'll look and maybe someone else will chime in here to help. I've got a couple of playlists on my device, but I've not looked at the changes to music since I updated earlier today.

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