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mac app store is taking too much time and eventually it ends up in "not responding condition" , help me out macbook pro retina display (model no.- mf841hn/a )

help me sort out this problem , as this will result in people turning away from MASUser uploaded file

MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.4)

Posted on Jul 2, 2015 1:37 PM

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6 replies

Jul 2, 2015 1:40 PM in response to mac_ansh

Apps such as Little Snitch, Growl, and MacKeeper, can prevent access to the App Store


Disable anti virus software if installed


Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options


Make sure Gatekeeper is enabled


Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected.


If that area is grayed out, click the padlock icon to proceed.



OS X: About Gatekeeper


The App Store loads fine on my Mac on v10.10.4

Jul 2, 2015 7:30 PM in response to mac_ansh

This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

/var/folders/zz

Right-click or control-click the highlighted line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Jul 3, 2015 6:41 AM in response to mac_ansh

Test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.

Sometimes the cause of the problem may be an outage in Apple's network, in which case none of the steps below will have any effect. You just have to wait for the outage to be fixed. That should rarely, if ever, take more than a few hours.

Step 1

Sign in to the App Store by selecting Sign In from the Store menu. If you're already signed in, sign out and then sign in again.

Step 2

Log out or restart the computer.

Step 3

Remove or disable "LittleSnitch" or any similar third-party software that blocks outgoing network connections according to the developer's instructions.

Step 4

Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

After testing, restart as usual (not in safe mode.)

Step 5

If possible, connect to a different network and test.

Step 6

There are reports that resetting the PRAM may solve the problem in some cases. I can't confirm.

mac app store is taking too much time and eventually it ends up in "not responding condition" , help me out macbook pro retina display (model no.- mf841hn/a )

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