Dave Sag
Level 1 (0 points)

Q: iOs 8.4 Photos no longer upload to iCloud

I have an iPhone 6 and use iCloud Photo Library. Since upgrading to iOS 8.4 this morning photos no longer upload to iCloud.  The Photos app just says "10 photos to upload", then "Uploading 10 photos", then back to "10 photos to upload" and then "Uploading 10 photos" — it's stuck in this loop. I've given it many hours now and no photos since the update to iOS 8.4 have uploaded.

 

I've tried fully quitting the Photos app and re-running it, no luck.

I've tried rebooting the phone, no luck.

I've tried force-rebooting the phone, no luck.

 

I'm now kicking myself for upgrading while on holiday.

 

Anyone else seeing this behaviour?  Any ideas how to fix it?

 

Cheer

 

Dave

iPhone 6, iOS 8.4, 128GB

Posted on Jul 2, 2015 12:00 PM

by williambrazil,Solvedanswer
williambrazil williambrazil
Level 1 (10 points)
A:

OK, here's the answer ... it worked for me perfectly though it does take a while > Sign off iCloud on your iPhone, then Sign back in !

Posted on Jul 30, 2015 9:53 AM

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Dave Sag

Q: iOs 8.4 Photos no longer upload to iCloud

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  • by Dave Sag,

    Dave Sag Dave Sag Jul 30, 2015 3:17 PM in response to Dave Sag
    Level 1 (0 points)
    Jul 30, 2015 3:17 PM in response to Dave Sag

    I've ffinally fixed this. Here's how I did it.

     

    I turned iCloud Photot Libray off on my phone, and then when I got home from my holiday and back on a decent internet connection I turned it back on.

     

    Then I waited. For days. I have around 46,000 photos in my library so this wait was not unexpected.

     

    I left the phone at home, plugged in, and connected to the wifi for 3 days.

     

    After several false starts (claiming it was down to 400 photos left to upload, then claiming it was up to 16,000 photos left to upload) it finally synced.

     

    It uses all the available bandwidth in the house to do this too. So don't expect to be able to do anything else online for those few days.

     

    But it finally worked. And now continues to work seamlessly.

  • by alicafromorlando,Helpful

    alicafromorlando alicafromorlando Jul 30, 2015 5:21 PM in response to Dave Sag
    Level 1 (5 points)
    Jul 30, 2015 5:21 PM in response to Dave Sag

    My iCloud Photo Library was stuck for 2 days uploading. As recommended in this post I deleted the photos I had in the recently deleted album folder and that fixed the problem. Thank you!!

  • by randomfeedback,

    randomfeedback randomfeedback Aug 5, 2015 9:19 AM in response to Alexander Magdy
    Level 1 (0 points)
    Aug 5, 2015 9:19 AM in response to Alexander Magdy

    Thank You. Deleting and then emptying recently deleted got things going again for me. 6 plus on 8.4

  • by nathanaelfromcrestview,

    nathanaelfromcrestview nathanaelfromcrestview Aug 12, 2015 9:17 PM in response to randomfeedback
    Level 1 (0 points)
    Aug 12, 2015 9:17 PM in response to randomfeedback

    Still hasn't helped me.. I've tried multiple things, including signing in and out of iCloud, deleting all recently deleted photos, making sure I have over 300mb of free device storage, charged above 20% connected to WiFi, payed for 20GB of extra iCloud Storage and rebooted.... Still will not upload any photos! It says it is, and the progress bar appears and disapears in a millisecond.   HELP!

  • by alicafromorlando,

    alicafromorlando alicafromorlando Aug 13, 2015 1:43 PM in response to nathanaelfromcrestview
    Level 1 (5 points)
    Aug 13, 2015 1:43 PM in response to nathanaelfromcrestview

    Try this it worked for me:

     

    Backup iPhone

    Do an iPhone Restore

    Restore Backup

    Then delete photos in "recently deleted" photo album

     

    Good Luck!!

  • by nathanaelfromcrestview,

    nathanaelfromcrestview nathanaelfromcrestview Aug 14, 2015 9:05 PM in response to Dave Sag
    Level 1 (0 points)
    Aug 14, 2015 9:05 PM in response to Dave Sag

    Does anyone know what causes this issue? And how we can prevent it in the future? it seems as if this needs to be addressed to the apple software team. i brought this to the apple care specialist and he couldn't help me, he said "it looks like you've tried everything I would of tried". And then that was it. No real answer As to why this happens... We need some help Apple! Please fix this issue and give us more control over when and how our photos sync. We need a button in settings to invoke the sync like a stop/restart button Or even pause/continue. - Everyone That Uses iCloud Photo Library

  • by MayanjaXL,

    MayanjaXL MayanjaXL Aug 15, 2015 2:26 AM in response to Dave Sag
    Level 1 (0 points)
    Aug 15, 2015 2:26 AM in response to Dave Sag

    What worked for me was switiching iCloud Photo Library off. This triggers deletion of photos on the phone. This may take some time. Let it continue. Photos not yet uploaded will stay on the phone and won't be deleted.

     

    Do not delete any albums. They will be empty, but leave them there. If you do delete them, they will also be deleted from your photo library once you switch it back on.

     

    Once the cloud photos (or thumbnails) have been deleted, reboot your phone and switch Photo Library back on. The phone will start downloading thumbnails (or full size photos if you prefer). This may take some time. Any photos not yet uploaded will be uploaded. No data will be lost.

     

    I was able to narrow down the problem to a WiFi connection that requires a login first, like in a hotel. The phone tries to connect, but can't due to the login. That then stalls the process.

  • by MammaMia55,

    MammaMia55 MammaMia55 Jun 18, 2016 4:14 AM in response to MayanjaXL
    Level 1 (4 points)
    Jun 18, 2016 4:14 AM in response to MayanjaXL

    I have had similar problems and can also link to a hotel with password required and a cafe wifi which required a password.  Fixing it is another issue again...

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