Newsroom Update
Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >
Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >
how do I undisable my iPad when it says 'connect to iTunes' when I have a windows 8 laptop, and apparently, my iPad isn't connected to the internet, even though all of the other devices in my house have WiFi. Please could you help me
iPad Air, iOS 8.4
Hi Julia1273,
I'm sorry to hear you are having these issues with your iPad. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are getting a message on your iPad that it is disabled, you may find the troubleshooting steps outlined in the following article helpful:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
On the other hand, if you are seeing an icon screen directing you to connect your device to iTunes, then this article may be more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden
how do I undisable my iPad when it says 'connect to iTunes' when I have a windows 8 laptop, and apparently, my iPad isn't connected to the internet, even though all of the other devices in my house have WiFi. Please could you help me
