I updated iTunes and now it will not detect my iPod
I updated my iTunes and now when I connect to my PC iTunes will not detect my iPod connection? What can I do to fix this?
iPod classic, Windows XP
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I updated my iTunes and now when I connect to my PC iTunes will not detect my iPod connection? What can I do to fix this?
iPod classic, Windows XP
Hello there, Tonya040.
When your iPod is not recognized in iTunes, the following Knowledge Base article offers a great checklist of steps to follow for troubleshooting your issue:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Restart
Turn off your computer and your iOS device or iPod, then turn them on again.
Update your computer
Check to make sure that you've installed all required updates for your computer.
Update iTunes
Check that you have the latest version of iTunes installed on your computer.
Make sure your iOS device trusts your computer
If you connect your iPhone, iPad, or iPod touch to your computer and see "If you have not connected your iOS device to this computer before, unlock the device and tap Trust," make sure that your device trusts the computer.
If you use Windows XP and you see the trust alert on your device repeatedly, make sure that you installed iTunes. Learn how to resolve a repeating trust alert when using Windows XP. You might need to reset the lockdown folder.Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Also, if you're using a third-party case or extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Thanks for participating in Apple Support Communities.
Cheers,
Pedro.
I have done all these steps several times, it still will not recognize my classic 80gb iPod or my 8gb Nano.
This shouldn't happen from a simple software update.
I updated iTunes and now it will not detect my iPod