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Password reset needed - not straight forward

I have an old Apple ID for which I no longer have the email, so I needed to use the security questions to reset. Unfortunately, Apple doesn't seem to have the correct date of birth for me, so I can't get very far. Any help would be appreciated.

Thanks

Windows 7

Posted on Jul 2, 2015 2:30 PM

Reply
1 reply

Jul 4, 2015 2:54 PM in response to jofrombanbury

Hello jofrombanbury,


I'm sorry to hear you are having these issues with your Apple ID. If you have forgotten your Apple ID password and are having issues resetting it, you may find the steps outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:


If you forgot your Apple ID password - Apple Support


Sincerely,

- Brenden

Password reset needed - not straight forward

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