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I can't open an email because index.xml is missing. please help

I can't open an email because the index.xml.file is missing. what should I do?

iMac (21.5-inch, Late 2012), iOS 8.4

Posted on Jul 3, 2015 5:10 AM

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1 reply

Jul 3, 2015 5:52 AM in response to vanjjdan

Someone sent you a Pages v5 attachment, and you are attempting to open that document (does not contain internal index.xml file) with Pages '09 which expects that internal file. Quit Pages '09, and choose Pages v5 to open that attachment. If you do not have Pages v5, then request the sender to export that document in Pages '09 format, and resend it too you.

I can't open an email because index.xml is missing. please help

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