AppStore: The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Hi,
I have a very strange issue with Software Update within the Mac App Store in my retina MacBook Pro. I can download apps from Mac App Store, I can download software updates for all third party apps from the MAS. However I can't download any updates from Apple - neither Safari updates, Yosemite updates or Apple Music.
I have now installed 10.10.4 via combo update which did work, but I still can't update iTunes to Apple Music or install the latest Safari update. Every time I go into the updates section of the App Store, I get the following error: "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)".
I already tried the following things:
- delete all network interfaces
- insert a new DNS server
- enable the debug menu in MAS and reset the application
- delete all kind of cache files
- try a different network - btw other Macs in the same network have not the same problem
- checking all the certificates in keychain
When I enable debug menu, the following comes up in the console for the update site:
03/07/15 11:04:53,939 storeassetd[762]: addOperation <LoadUpdateQueueOperation: 0x7fccc3f7d4d0>{name = '(null)'}
03/07/15 11:04:53,939 storeassetd[762]: addOperation <LoadUpdateQueueOperation: 0x7fccc4a0c730>{name = '(null)'}
03/07/15 11:04:53,940 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990db63520> connection from pid 762 with interface <AccountServiceInterface: 0x7f990be54240> (PID 762)
03/07/15 11:04:53,941 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990be7db80> connection from pid 762 with interface <AccountServiceInterface: 0x7f990be48c40> (PID 762)
03/07/15 11:04:53,949 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990beabe50> connection from pid 762 with interface <AccountServiceInterface: 0x7f990bed55d0> (PID 762)
03/07/15 11:04:53,951 com.apple.CommerceKit.TransactionService[765]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd089f26440> connection from pid 762 with interface <TransactionServiceInterface: 0x7fd089f266a0> (PID 762)
03/07/15 11:04:53,953 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990de7b600> connection from pid 765 with interface <AccountServiceInterface: 0x7f990de12b30> (PID 765)
03/07/15 11:04:53,956 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990dd153f0> connection from pid 762 with interface <AccountServiceInterface: 0x7f990db5b1d0> (PID 762)
03/07/15 11:04:53,956 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990be43600> connection from pid 762 with interface <AccountServiceInterface: 0x7f990be6d050> (PID 762)
03/07/15 11:04:53,957 storeassetd[762]: -[ISURLOperation _logRequest:]: Sending request for https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
03/07/15 11:04:53,958 com.apple.CommerceKit.TransactionService[765]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd089f2b340> connection from pid 762 with interface <TransactionServiceInterface: 0x7fd089f28a60> (PID 762)
03/07/15 11:04:53,959 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990be81680> connection from pid 765 with interface <AccountServiceInterface: 0x7f990be436c0> (PID 765)
03/07/15 11:04:53,961 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990be43150> connection from pid 762 with interface <AccountServiceInterface: 0x7f990be57ce0> (PID 762)
03/07/15 11:04:53,962 storeassetd[762]: -[ISURLOperation _logRequest:]: Sending request for https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
03/07/15 11:04:54,422 storeassetd[762]: -[ISURLOperation _handleReceivedResponse:]: Received headers for https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
03/07/15 11:04:54,427 storeaccountd[761]: ADI: {
"Cache-Control" = "no-store, max-age=0, no-cache, must-revalidate, no-transform, private";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 278;
"Content-Type" = "text/xml; charset=UTF-8; encoding=UTF-8";
Date = "Fri, 03 Jul 2015 09:04:54 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"apple-timing-app" = "19 ms";
"x-apple-application-instance" = 36717;
"x-apple-application-site" = ST13;
"x-apple-jingle-correlation-key" = V7XY4Q5DK2C4TJLEXBMNGWR6TQ;
"x-apple-lokamai-no-cache" = true;
"x-webobjects-loadaverage" = 0;
}
03/07/15 11:04:54,761 storeassetd[762]: -[ISURLOperation _handleReceivedResponse:]: Received headers for https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
03/07/15 11:04:54,766 storeuid[764]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fcaa96350f0> connection from pid 896 with interface <UIServiceInterface: 0x7fcaa96303d0> (PID 896)
03/07/15 11:04:54,769 storeaccountd[761]: ADI: {
"Cache-Control" = "max-age=0, no-transform, private, no-cache, must-revalidate, no-store";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 278;
"Content-Type" = "text/xml; charset=UTF-8; encoding=UTF-8";
Date = "Fri, 03 Jul 2015 09:04:54 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"apple-timing-app" = "12 ms";
"x-apple-application-instance" = 103001;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = BS3NFFZDBZTDOEG3NFKKISIY7A;
"x-apple-lokamai-no-cache" = true;
"x-webobjects-loadaverage" = 0;
}
03/07/15 11:04:54,778 storeaccountd[761]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f990dea3190> connection from pid 894 with interface <AccountServiceInterface: 0x7f990deaaa60> (PID 894)
Any further ideas what I can do to fix this?
Thanks very much!
Macbook Pro, Mac OS X (10.5), null