The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Whenever I try to use Apple Music without connected to Wifi, then it shows you are offline although my cellular data is on. Only when my iPhone is connected to Wifi, i am able to use Apple Music. Please suggest.
iPhone 6, iOS 8.4
I was almost hopeless, but then I realized that I disabled Mobile Data for some apps, and Music-App was among them.
Go to Settings > Mobile Data > scroll down and find Music-App, check that it's enabled!
I was almost hopeless, but then I realized that I disabled Mobile Data for some apps, and Music-App was among them.
Go to Settings > Mobile Data > scroll down and find Music-App, check that it's enabled!
Had the Same Problem....go to Settings...then Mobile Data...there You can turn on and off every single App! Make sure that Music is turned to on! Then it should work!!
ok sorry...not mobile data...the point is called cellular
Thanks! this worked!
I'm not sure if this is a result of an iOS change but the setting to enable Apple Music to be played when on a cellular connection is under Settings > Music > Use Mobile Data.
The option for "Music" is fairly far down the settings screen (at the top of the 6th block of options in fact).
Still did not work.
go to iTunes and app store in settings then turn on use cellular data
should work.
To be a little more specific on my phone
Go to Settings > Cellular > scroll down and find Music, check that it's enabled! (Green) 🙂
thanks Dan
Does Apple Music only works on Wifi and not on cellular device?
