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Device disappears when I click on it

Since the latest update : when I open iTunes and want to synch my devices, I click on my iPhone or iPad in the top left hand corner, and both devices disappear immediately...

Anyone else with this problem ? Preferably a solution as well. Thank you.

Karin

Posted on Jul 3, 2015 6:08 AM

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Question marked as Best reply

Posted on Jul 3, 2015 6:13 AM

Quit iTunes, update it to the latest version, restart your Mac. Also, try using a different cable to sync your devices.

3 replies

Device disappears when I click on it

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