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New Mac Pro won't wake from sleep, does restart...

Recently I've been having problems with my new Mac Pro.


Never had any problems until after I relocated some local FCP X files to an external RAID and then it was only crashing while I was in FCP X. That seems to have cleared up after I cleaned up my file organization, so far no more crashes while working in the program. At that time I re-installed the system, reinstalled FCP X, etc. Seems to have worked for FCP.


But it's still crashing. I thought it might be because it's been hot and my office gets warm – most of the crashes happened late afternoon and evening. Okay, I can deal with that... turn up the air conditioning. However, I'm now getting restarts after the monitor goes to sleep. Just did it again, it definitely wasn't overheating (i.e. blowing hot air), it's still early in the day, no FCP X processing going on.


I should also mention I have it rack mounted in a JMR rack mount with the exhaust forward. I might try reversing it...


Any suggestions? Thanks!


Here's the report:


Fri Jul 3 12:30:17 2015


*** Panic Report ***

panic(cpu 8 caller 0xffffff80101c1eae): "launchd died\nState at Last Exception:\n\n"@/SourceCache/xnu/xnu-2782.30.5/bsd/kern/kern_exit.c:363


uuid info:

0x7fff6307d000 uuid = <72a99d0f-0b56-3938-abc5-67a0f33757c4>

0x10c2be000 uuid = <099ddb51-875f-39f0-a880-93b7128e4687>

0x10c30e000 uuid = <4396b358-725e-3ec0-bcbb-e4bf75fe1fb0>


RAX: 0x0000000002000001, RBX: 0x0000000000000006, RCX: 0x000000010e6c10e8, RDX: 0x0000000000000000

RSP: 0x000000010e6c10e8, RBP: 0x000000010e6c1190, RSI: 0x000000010e6c0f40, RDI: 0x0000000000000001

R8: 0x0000000000000000, R9: 0x000000010c2fd9f0, R10: 0x00007fff90135b02, R11: 0x0000000000000206

R12: 0x0000000000000000, R13: 0x00007fff8e9eb7e0, R14: 0x000000010e6c15d0, R15: 0x000000010e6c1790

RFL: 0x0000000000000206, RIP: 0x00007fff9013395a, CS: 0x0000000000000007, SS: 0x0000000000000023


Thread 0xffffff80aba04c50

0x00007fff8c7e5f4b

0x00007fff8c7e6068

0x00007fff8c7df554

0x00007fff8a281a6c

0x000000010c2ec8f7

0x00007fff8e6ebc13

0x00007fff8e6ee88f

0x00007fff8e6fcfe4

0x00007fff87a47637

0x00007fff87a4540d

0x0000000000000000


Thread 0xffffff80ab84bc50

0x00007fff8e6eea6a

0x0000000000000000


Thread 0xffffff80ab877108

0x000000010c2d5c81

0x00007fff8e6ebc13

0x00007fff8e6ef365

0x00007fff8e6f0ecc

0x00007fff8e6ee6b7

0x00007fff8e6fcfe4

0x00007fff87a47637

0x00007fff87a4540d

0x0000000000000000


Thread 0xffffff80ab7dd000

0x00007fff8e6fc3ad

0x0000000000000000


Thread 0xffffff80b4229c50

0x00007fff8c1c2f1a

0x0000000000000001

0x00007fff63089455

0x00007fff8ca2d7b5

0x00007fff8c7b47e8

0x00007fff8e9eb7e0

0x00007fff8e9edddf

0x00007fff8e6ebc13

0x00007fff8e6ece5e

0x00007fff8e9ec0a7

0x000000010c2e9383

0x00007fff8e6ebc13

0x00007fff8e6ef365

0x00007fff8e6f0ecc

0x00007fff8e6ef154

0x00007fff8e6f0ecc

0x00007fff8e6ee6b7

0x00007fff8e6fcfe4

0x00007fff87a47637

0x00007fff87a4540d

0x0000000000000000


Thread 0xffffff80adb6ac50

0x00007fff87a4540d

0x0000000000000000


Mac OS version: 14E46

Kernel version: Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)

Model: MacPro6,1, BootROM MP61.0116.B15, 8 processors, 8-Core Intel Xeon E5, 3 GHz, 64 GB, SMC 2.20f18

Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB

Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB

Memory Module: DIMM1, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020

Memory Module: DIMM2, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020

Memory Module: DIMM3, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020

Memory Module: DIMM4, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet 2, Ethernet, en1

PCI Card: AMD FirePro D700, Display Controller, Slot-1

PCI Card: AMD FirePro D700, Display Controller, Slot-2

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@236,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@235,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@234,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@233,0,0

Serial ATA Device: APPLE SSD SM1024F, 1 TB

Serial ATA Device: TOSHIBA MD04ACA400, 4 TB

Serial ATA Device: TOSHIBA MD04ACA400, 4 TB

Serial ATA Device: TOSHIBA MD04ACA400, 4 TB

Serial ATA Device: TOSHIBA MD04ACA400, 4 TB

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: External USB 3.0

USB Device: Hub

USB Device: Hub

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Device: ThunderBay 4, Other World Computing, 3, 24.2

Mac Pro, OS X Yosemite (10.10.4)

Posted on Jul 3, 2015 12:50 PM

Reply
5 replies

Jul 3, 2015 1:00 PM in response to Lee Phillips

Here's the Console Full Report:


com.apple.geod(509) deny mach-lookup com.apple.CrashReporterSupportHelper


Process: com.apple.geod [509]

Path: /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod

Load Address: 0x10b985000

Identifier: com.apple.geod

Version: 1077.0.18 (1.0)

Build Info: 1-GeoServices~1077000018000000

Code Type: x86_64 (Native)

Parent Process: launchd [1]


Date/Time: 2015-07-03 12:34:10.462 -0700

OS Version: Mac OS X 10.10.4 (14E46)

Report Version: 8


Thread 0:

0 libsystem_malloc.dylib 0x00007fff88e05f85 small_malloc_from_free_list + 241

1 libsystem_malloc.dylib 0x00007fff88e02c50 szone_malloc_should_clear + 1449

2 libsystem_malloc.dylib 0x00007fff88e02667 malloc_zone_malloc + 71

3 libsystem_malloc.dylib 0x00007fff88e01187 malloc + 42

4 Foundation 0x00007fff8fba5b70 _NSXPCSerializationStartWrite + 16

5 Foundation 0x00007fff8fba59c8 -[NSXPCEncoder init] + 55

6 Foundation 0x00007fff8fdfa56f -[NSXPCConnection _sendInvocation:withProxy:remoteInterface:withErrorHandler:timeout:userInfo:] + 2442

7 Foundation 0x00007fff8fdf9bbc -[NSXPCConnection _sendInvocation:withProxy:remoteInterface:withErrorHandler:] + 32

8 CoreFoundation 0x00007fff8d2b0c26 ___forwarding___ + 518

9 CoreFoundation 0x00007fff8d2b0998 _CF_forwarding_prep_0 + 120

10 CrashReporterSupport 0x00007fff86822851 _CRIsAppleInternal + 337

11 CrashReporterSupport 0x00007fff868263ff CRIsAppleInternal + 31

12 CrashReporterSupport 0x00007fff868263d4 CRHasBeenAppleInternalRecently + 82

13 GeoServices 0x00007fff83e20d31 __32-[GEOPlatform isInternalInstall]_block_invoke + 11

14 libdispatch.dylib 0x00007fff8a8dbc13 _dispatch_client_callout + 8

15 libdispatch.dylib 0x00007fff8a8dbb26 dispatch_once_f + 117

16 GeoServices 0x00007fff83e20d24 -[GEOPlatform isInternalInstall] + 42

17 GeoServices 0x00007fff83e4137c GEOURLWorldDefaultURLStringWithSource + 75

18 GeoServices 0x00007fff83e41232 _GEOURLStringWithSource + 49

19 GeoServices 0x00007fff83da5b76 -[GEOExperimentServerLocalProxy _removeOldExperimentsInfoIfNecessary] + 37

20 GeoServices 0x00007fff83da57f0 -[GEOExperimentServerLocalProxy initWithDelegate:] + 409

21 GeoServices 0x00007fff83dd9d00 -[GEOExperimentConfiguration init] + 126

22 GeoServices 0x00007fff83dd9c6d __49+[GEOExperimentConfiguration sharedConfiguration]_block_invoke + 41

23 libdispatch.dylib 0x00007fff8a8dbc13 _dispatch_client_callout + 8

24 libdispatch.dylib 0x00007fff8a8dbb26 dispatch_once_f + 117

25 GeoServices 0x00007fff83dd9c42 +[GEOExperimentConfiguration sharedConfiguration] + 42

26 GeoServices 0x00007fff83c7dc48 -[GEOTileLoaderInternal initWithConfiguration:] + 1334

27 GeoServices 0x00007fff83c7ce17 __29+[GEOTileLoader modernLoader]_block_invoke + 41

28 libdispatch.dylib 0x00007fff8a8dbc13 _dispatch_client_callout + 8

29 libdispatch.dylib 0x00007fff8a8dbb26 dispatch_once_f + 117

30 GeoServices 0x00007fff83c7cdec +[GEOTileLoader modernLoader] + 42

31 com.apple.geod 0x000000010b98bccc

32 com.apple.geod 0x000000010b9906c4 main + 329

33 libdyld.dylib 0x00007fff88c1e5c9 start + 1


Thread 1:

0 libsystem_kernel.dylib 0x00007fff8c325232 kevent64 + 10

1 libdispatch.dylib 0x00007fff8a8dea6a _dispatch_mgr_init + 0


Thread 2:

0 libsystem_kernel.dylib 0x00007fff8c32494a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff83c3540d start_wqthread + 13


Thread 3:

0 libsystem_kernel.dylib 0x00007fff8c31f4de mach_msg_trap + 10

1 libxpc.dylib 0x00007fff9203c634 xpc_pipe_routine + 252

2 libxpc.dylib 0x00007fff9203fbe9 _xpc_interface_routine + 163

3 libxpc.dylib 0x00007fff92041b18 _xpc_look_up_endpoint + 192

4 libxpc.dylib 0x00007fff92041a4f _xpc_connection_bootstrap_look_up_slow + 256

5 libxpc.dylib 0x00007fff9203f7a3 _xpc_connection_init + 781

6 libxpc.dylib 0x00007fff9203f488 _xpc_connection_resume_init + 14

7 libdispatch.dylib 0x00007fff8a8dbc13 _dispatch_client_callout + 8

8 libdispatch.dylib 0x00007fff8a8de88f _dispatch_root_queue_drain + 935

9 libdispatch.dylib 0x00007fff8a8ecfe4 _dispatch_worker_thread3 + 91

10 libsystem_pthread.dylib 0x00007fff83c37637 _pthread_wqthread + 729

11 libsystem_pthread.dylib 0x00007fff83c3540d start_wqthread + 13


Thread 4:

0 libsystem_kernel.dylib 0x00007fff8c32494a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff83c3540d start_wqthread + 13


Binary Images:

0x10b985000 - 0x10b993ff7 com.apple.geod (1.0 - 1077.0.18) <93760ce6-fe8a-39dc-92c0-000b86e7ccc7> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod

0x7fff83c34000 - 0x7fff83c3dfff libsystem_pthread.dylib (105.10.1) <3103aa7f-3bae-3673-9649-47ffd7e15c97> /usr/lib/system/libsystem_pthread.dylib

0x7fff83c5b000 - 0x7fff83f5dffb com.apple.GeoServices (1.0 - 1077.0.18) <2bbf8b44-dd46-3432-8c84-6d6aa004c233> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices

0x7fff86821000 - 0x7fff8682cff7 com.apple.CrashReporterSupport (10.10 - 631) <c44259ac-0a1c-3ec5-99ac-48cb520a709d> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x7fff88c1b000 - 0x7fff88c1eff7 libdyld.dylib (353.2.1) <78e8f33d-0c86-3db6-a93d-b67a25ba3522> /usr/lib/system/libdyld.dylib

0x7fff88e00000 - 0x7fff88e1cff7 libsystem_malloc.dylib (53.30.1) <dda8928b-cc0d-3255-bd8a-3fea0982b890> /usr/lib/system/libsystem_malloc.dylib

0x7fff8a8da000 - 0x7fff8a904ff7 libdispatch.dylib (442.1.4) <502cf32b-669b-3709-8862-08188225e4f0> /usr/lib/system/libdispatch.dylib

0x7fff8c30e000 - 0x7fff8c32bfff libsystem_kernel.dylib (2782.30.5) <101d28c0-af07-3b81-87be-ca27aded33ab> /usr/lib/system/libsystem_kernel.dylib

0x7fff8d204000 - 0x7fff8d59cff7 com.apple.CoreFoundation (6.9 - 1153.18) <5c0892b8-9691-341f-9279-ca3a74d59aa0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff8fb74000 - 0x7fff8fea5fff com.apple.Foundation (6.9 - 1153.20) <f0ff3a5d-c5b7-34a1-9319-de1ef928e58e> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff9203a000 - 0x7fff92062fff libxpc.dylib (559.30.1) <80d68997-17b9-32b6-a5fa-a218216415e5> /usr/lib/system/libxpc.dylib

Jul 12, 2015 10:22 AM in response to Linc Davis

A brief followup... The situation has completely resolved itself. No crashing, no restarts after sleep, etc., with the Thundery Bay RAID 5 left on continuously.


I made two changes, based on further investigation. I swapped the thunderbolt port connection on the RAID to the other port (someone else had exactly this issue with a different mfg.). I also made adjustments to the Energy Saver control panel as shown.User uploaded file

Other than that, no other changes were made. Now it's working exactly like it was before.


Thanks again.

New Mac Pro won't wake from sleep, does restart...

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