HT201351: What to do before selling or giving away your iPhone, iPad, or iPod touch

Learn about What to do before selling or giving away your iPhone, iPad, or iPod touch
Yanga101

Q: My iphone 5 screen is shattered!

If my iphone 5 screen is shattered and I can't manually erase my data and I already removed it from the "find my iphone" is it okay to return it for a replacement without erasing all the data? If not, how can I erase the data?

iPhone 5c

Posted on Jul 3, 2015 3:28 PM