My friends iPhone 5s stopped working after we took 4,000 burst photos on it and she tried to delete them what do I do?
It was working fine until we tried to delete them all by selecting the 30 or so bursts and clicked delete and then it just stopped working what should I try to fix this. It is urgent.
iPhone 5s, iOS 8.4
After we tried to reset it it just keels shutting down as soon as we turn it on.
Ignore that it only shuts down when she tries to delete the pictures.
You could always restore the phone as new. Either use iTunes or go to Settings>General>Reset>Reset all content and settings.
Does this erase everything on the iPhone? If so then I can only use this if nothing else works.
Yes, it will erase everything.
Press the HOME button, then double press it to display the Quick Launch screen. Scroll to the Camera app and swipe up on it to kill it. Then find the Photo app (if you've used it) and do the same, and press HOME again. Shut the phone off (hold the SLEEP button until "Slide to power off" appears and do so). Wait 1 minute. Turn the phone on, open the Photo app, find the Recently Deleted album, and clear it. Then go and delete some additional photos. Clear them from Recently Deleted after each batch. If this doesn't work you will need to restore the phone using iTunes, or erase it as Meg said.
Thanks that worked. How do I delete this thread?
You can't delete a thread, but there is rarely reason to. Someone else with a similar problem may find it and get useful information.
URGENT!! My friends iPhone 5s stopped working after we took 4,000 burst photos on it and she tried to delete them what do I do?
