Macbook mid-2012 Login Screen Freezing

Question

Level 1

0 points

Macbook mid-2012 Login Screen Freezing

Hi, guys!

I've been experiencing issues while logging on to my Macbook. I usually put the machine to sleep, then, when I flip it open to use it again, (either a couple hours later, or the next day), the screen is almost always frozen, taking up to 2-5 minutes to unfreeze and let me login.

Since the Yosemite update, I am instantly able to move my mouse and type in my password when I open up the computer, but after I enter my password the screen goes either grey or black, the bars upgrade to 100% (with an Apple logo present), and then I'm brought to the familiar, completely FROZEN, login screen for several minutes. What's the deal?! I shut down and restart my computer every week or so (Support told me this would be sufficient when I first called in about this issue last year). Should I do so more frequently? Gah, enough is enough. I'm really tiring of this issue. Any insight would be greatly appreciated!

My best,

Jordan

MacBook Pro, OS X Yosemite (10.10.3), Mid-2012

Posted on Jul 3, 2015 9:10 PM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Jul 3, 2015 9:17 PM in response to Jmann383

When you get the freeze, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Reply