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I'm trying to open my iMessage since 1 month........but it does not open for some reason(it crashes)......pls help me resolve it so that I can chat wid my friends again.........

i Can see my messages on the notification centre but once I press that message it is unable open to the app of iMessages.......... Due to which I'm also unable reply back to the person who has sent the massage............pls help me out wid this so that I can chat wid my friends.........

this is is happening since a month....

iPad Air, iOS 8.3

Posted on Jul 4, 2015 3:09 AM

Reply
2 replies

Jul 4, 2015 8:32 AM in response to Rid1701

Try a restart.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.


Safe Mode


Safe Mode - Mavericks also Yosemite

Jul 11, 2015 12:41 PM in response to Rid1701

Hi,


Apart from the Notifications does the app open from the icon in the DOCK ?

Does it open from the icon in the Applications Folder ?



User uploaded file

8:41 p.m. Saturday; July 11, 2015


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I'm trying to open my iMessage since 1 month........but it does not open for some reason(it crashes)......pls help me resolve it so that I can chat wid my friends again.........

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