iOS 8.4 Audiobooks Issues

I love enjoying an audiobook during long work days or car journeys and ordinarily I would use my iPhone to listen to them but since upgrading to iOS 8.4 I've encountered some serious issues with the new audiobook format.


Firstly, although I appreciate them grouping multiple audiobook files into one place and listing the chapters now, I really wish that I could see the actual chapter titles! This maybe wouldn't be as big an issue for me if it weren't for my major problem which is the fact that every time I open iBooks and load up my audiobook it's managed to lose my place and be somewhere random in the story (not so pleasant when it's a 50+ chaptered ASOIAF book). The last think I've also noticed is how the time bar never moves and stays at 0:00 when playing which would make navigating each chapter extremely difficult if the new fast forward controls actually worked.


All in all, there are some serious fundamental bugs in this new iBooks app that quickly need addressed. Very disappointing!

iPhone 6, iOS 8.4

Posted on Jul 4, 2015 12:33 AM

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125 replies

Aug 15, 2015 11:23 PM in response to esotericbob

iOS 8.4 is working fine or me!


I have been complaining about the audiobook player losing its position for the last 5 years on this and other forums. I have been sending reports to Apple and cursing them along with everyone else – perhaps more. There was no fix I could find for the position forgetting bug. Making things worse, the Apple audiobook player lost functionality with every iOS version. I tried several other players, but they all had the same losing position problem. I do not think I tried the Audible player, however, but I heard that it had the same issue.


I could not wait to download try iOS 8.4 when I heard that it would have a revamped player. I was counting upon this version restoring lost functionality and, most importantly not forgetting its playback position. I have been using it for 6 or 7 weeks now (since the day it came out) and have never had the iBook app lose the position of an audiobook. Never. I listen to between 2 to 4 hours every day, so I am fairly convinced that, for the way I use the player, it has been fixed.


I download audiobooks to my desktop from Overdrive Media (thousands of free books from my library) and then transfer them over to my iPhone using the PC software called Overdrive for Windows. There is a bit of a step backwards from iOS 6 (audio player was so bad in iOS 7 that I skipped it entirely) in that the books are transferred over as music and I have to do the Get Info trick in iTunes and change all of the “tracks” to Audiobooks as well as copy the book’s artwork. When I do this the entire book is automatically placed in the Audiobook folder. I have to make a Playlist manually and copy the parts of the book to it in iTunes. This used to be done automatically by Overdrive, but that functionality has been lost somewhere.


So, iOS 8.4 is working great for me. I have to change the books files to Audiobook type from Music which is just backwards from what everybody else is saying. I am not sure why, but my position marker (scrubber) tracks the playback fine for every book. I never lose my position. The chapter list is back with this version. They added a sleep timer that works. I can control the player without unlocking my phone. There are some other features that are pretty slick as well. I do not like that iTunes no longer marks tracks as played, but hopefully that will be fixed.


I hope everyone else’s issues are resolved. I wish you luck, but based upon past results, I do not expect Apple to respond before several years have passed.

Aug 17, 2015 10:59 PM in response to Sparky222

Sparky222, it sounds like you have solved my problem because you, like me, use Overdrive to download library books. Still, I'm going to have to work a bit to understand what you do.


When I find a library book and choose to download it, the library says I need to download with Overdrive if the book is in MP3. My Overdrive starts right up and saves the book as a set of MP3 files to a folder I named \AudioBooks, and into a subfolder with the book title. Then I choose Transfer.


Overdrive requires that I start up iTunes and connect my iPhone. Then it transfers all or some of the files from the PC to the iphone. Sometimes it skips chapters and I have to reselect them for transfer. I will get an error saying they are already on my iPhone (which doesn't seem correct unless they're hidden) and I choose to overwrite.


Eventually I will have all the files on my iPhone. Then when I play the book, I have no idea from day to day, or even hour to hour, where my iphone will place me when I start listening to the book. Maybe back to the chapter start, maybe an earlier or later chapter, maybe a song from some unrelated album.


It sounds like you avoid my problem by doing:

"I have to do the Get Info trick in iTunes and change all of the “tracks” to Audiobooks as well as copy the book’s artwork. When I do this the entire book is automatically placed in the Audiobook folder. I have to make a Playlist manually and copy the parts of the book to it in iTunes."


I've never heard of the "Get Info trick" nor tried to make a manual Playlist. It sounds like I need to do this in itunes and not bother to have Overdrive do the transfer at all. I am going to try to figure this out tomorrow. I also have to figure out what are the sync settings in itunes to get the new playlist copied over and also how to open on the iphone after that.


Wait, maybe I have tried to make a playlist. I seem to remember I couldn't figure out how to name it. It always get named "New Playlist" or "Playlist 1" or something like that not very useful.


I have to say that the need to do all this seems ridiculous. But everyone else has already said that about audiobooks from Apple.

Aug 17, 2015 11:41 PM in response to Randysea

Update Problem solved:

Sparky222, there was one more step on my iphone. After I figured out how to do what you suggested, I couldn't find my book on the iphone anywhere. Not in Music, not in ibooks. A bit more research came up with this:


1. open 'ibooks'

2. at the top, in the middle, my screen said 'PDFs' but it might say 'Books' on yours or something else.

3. There's a drop down arrow on this and I pressed it and changed it to 'audiobooks' or to "all"

then my audiobooks appeared.


It's late, so the only thing I could test was turning off the iphone and rebooting. So far, so good. I reopened ibooks and went right to where I had left off.

Thank you, Sparky222.

Aug 18, 2015 10:18 PM in response to Randysea

Just to verify, I was trying to say that when I download an MP3 audiobook, I am doing so from my desktop PC, not the Overdrive app on my phone. As a matter of fact, I never open Overdrive on my phone anymore. I will probably delete the app.


I do not pay attention to the different file names and folder location. The Overdrive program takes care of that transparently on my PC. I do know that they are not stored in the PC’s iTunes folder. That is why it is important to have “Manually manage music and videos” selected in iTunes. I am sure that you must have that correct or else you would not have gotten this far. All of your books will disappear if you do “sync.” You gotta love Apple…


Things work differently on different versions of iTunes and Overdrive. I am running version 12.2 of iTunes and version 3.4.1 of Overdrive. Things will look different from my descriptions below if you have something other than those.


The “Get Info” trick is just right-clicking on the audio book files and selecting “Get Info” from option the context menu that opens. This is done in iTunes after the files are copied. So for me, when I transfer over an audiobook by clicking the “Transfer” button at the top of the Overdrive window, the files go in to the Music category in “On My Device” I might be able to find them on my phone by looking into my music stuff there, but I have never looked as I do not listen to music on my phone. In any case, open up the Music category under “On My Device” in iTunes and you will see your audiobook files. And yes, I have to re-transfer the files to pick up incomplete files about 25% of the time. To start the Get Info trick you first you need to highlight the file names. I have a PC so I just click anywhere in the folder and then press <CTRL>A to highlight all of the files. Another way is to click on the first file and then, while pressing the “Shift” key, click on the last file. There are other ways, but whichever one you use, you need to highlight all of the files. Then as I mentioned above, right-click on any of them and select “Get Info” out of the context menu. You may get a little box that pops up saying something like “you are about to edit the information on a bunch of files rather than just one” or some such. I have disabled this message and do not recall exactly what it says, but click the button that allows you to continue.


If you have done all of that successfully, a box will open in the middle of your iTunes window. Along the top of the box there are a series of buttons; “Details, Artwork, Options, and Sorting.” Select the “Option” button. There is a drop down menu next to where it says “media kind.” Select Audiobook. [Remember everybody; this may be the wrong choice if you are not working with Overdrive books.] The boxes next to “Remember playback position” and “Skip when shuffling” should be checked. If not do so manually. Then select “OK” at the bottom.


After a few seconds iTunes will start transferring the files to your “Audiobook” category in your iTunes view of “On My Device.” You will know when it has completed because the files will be removed from your “Music” category.

After doing this, I make a new play list. I do not know how you do this, but I just press <CTRL>N and a new one appears. Its name is something like “Playlist.” I then change the name to something easy. I usually listen to novels that are in a series, so I name the play lists something like “Ender-1” and “Ender-2” and so on for the series of books called “Ender’s Game” for example. I highlight all of the files for one of the books in the audiobook category and drag them over to the play list. Each playlist then contains all of the files for one novel. Oftentimes I will then open the playlist and check things out just to be sure that everything is okay. I usually do the “Get info” trick on the group of files just to make sure that the options are properly selected.


I agree that it is hard to change the playlists’ names. I just have to click on it a couple of times to highlight it for editing – or maybe it is a double click - or two. It is frustrating, but some kind on clicking on “New Playlist” or “Playlist 1” highlights the name for editing. There is probably another way, but that is what I do. I then just type in the name I want over the highlighted name and hit enter.


You can now disconnect your phone. The playlist should then appear in the Audiobooks category on your phone under iBooks. This is what I do now and it has worked every time. I never lose my place in the book anymore. Never.


There is a “scrubber” for each file rather than the entire book when using iOS 8.4. So, this is a must have upgrade for those running iOS 7. Life is good. Mostly. I get a delay when pressing the button on my Bluetooth headset before the book starts. Sometimes it does not start at all, so I have to turn on my phone and open iBooks before the phone “remembers” what it is supposed to do when that button is pressed. I hoped that this would be fixed in iOS 8.4.1, but I guess that was pretty naive of me. But hey, it is only 2015 so they have not yet had time to figure out this Bluetooth stuff.


One thing I skipped is that I normally transfer over book artwork. I do this while in the Get Info box. I select the “Artwork” button and browse over to a book artwork file. I do not think that I really need to do this. It appears to happen automatically the next time I enter iTunes. I am not sure why they would wait, but mine is not to reason why….


Remember, things will likely be a bit different in the next version of Overdrive. They usually fix some bugs with each version. I would not be surprised if the Get Info trick will not be needed in the next version. I will also not be surprised if something else becomes flakey, however.

Aug 19, 2015 10:14 AM in response to Sparky222

Wow, there's a lot of useful info in your latest post, Sparky222. I won't reply to it all now. But a couple of points I do have time to make.


I also never use the Overdrive app. In fact, I don't even have it on my iphone.


My library requires Overdrive on the PC to download recorded books. Then Overdrive gives me the choice of folder on my PC, which I have defaulted to d:\AudioBooks. (D: is the partition I use for all my data files.)


Then in iTunes, I do Files and Add Folder to Library, picking the newly downloaded book subfolder from my d:\AudioBooks folder. For example, d:\Audiobooks\RebeccaOfSunnybrookFarm. That gets the book into iTunes, where I can do the Get Info thing for multiple items.


I'd have to go back to be sure, but I think that I had the opposite experience to you next for transferring the book to my iphone. I did have to turn on sync audiobooks to get my downloaded books transferred to my iphone, and not check "manually manage music and videos." Before this audiobook thing came up, I had checked "manually manage..."


I think the reason I have to sync from itunes is that I have more than one iphone. I want to have all the same books, record albums, and photos on all the phones. But I have to admit I still find it confusing, and just feel lucky when it actually works.


Randy

Aug 19, 2015 10:50 AM in response to esotericbob

I am having the same issues. I am totally frustrated that this app and change even made it out of the barn.

I seriously question the QA, user interface development and product manager . . . were all a sleep at the wheel here?


1- Moving the audiobooks from Music to iBooks. OK, I get the logic, but there was no info published that I saw, no indication where my books went and given the past history of "ibooks" it seemed like MS changing everything up just for the sake of it.

2- Why change the familiar interface?!?!? Where the heck are the all the way to the first and all the way to the end buttons? Wasn't there a unified interface between audiobooks, Podcasts and Music? Guess that means nothing now. =8(

3- The scrub/progress bar never moves (QA?????)

4- Why a drop down for chapters? Much more inconvenient

5- WHY WONT IT KEEP MY PLACE IN THE BOOK?!?!?!? Is this not the most important feature in an audiobook player besides actually playing!?!?


Pretty sure if I delivered something as butchered as this, I would be fired. Oh, how I hope this is not an indication of the coming IOS 9.


Well, off to find a replacement for ibooks. Where are you Apple?

Aug 19, 2015 8:13 PM in response to Randysea

As soon as things start to step away from my routine I do not feel competent to comment. I generally feel comfortable working with PCs were things are directory tree based. I have always had a problem with iTunes as the location information is a bit obscured and instead the paradigm is that of libraries and playlists. It has bothered me to the point that I not only try to avoid it, I have not even tried to understand it. Sort of a cut off my nose to spite my face kind of attitude. As mhmower said, “Why change the familiar interface?!?!? “


So when you mention that you select a folder for the destination of an Overdrive audiobook and then import that folder into your iTunes library my head starts to spin. I just let Overdrive use whatever default location it has selected (I think told it where to put the folders when I initially installed overdrive on my PC). Your method does make sense to me and I now see that there can be several advantages. For one thing, they way I transfer without putting the files into my PCs iTunes library, I lose all of my audiobooks when I upgrade my phone. The downside for me would be that the storage time of the book would be limited to the two or three weeks checkout period of my local public library and Overdrive. Sense I usually read books in a whole series at a time, it can take a longer than that to get them all downloaded into one playlist. Because of the way that Overdrive works, I can collect the series on my phone until I have all of them before starting the series. After two weeks (or less) I “return” the titles which remove them from my PC. If I had iTunes automatically “sync” my library these would also be deleted from my phone. Since I do not put the books in my PC’s iTunes library, removing them from my PC does not remove them from my phone. I digress….


In any case, it sounds as though our paths are somewhat similar. I do not have the books on more than one device, so those other benefits do not really apply to me. I seem to recall, however, that the Overdrive audiobook licenses allow one to have more than one copy on various devices, so you really do not need to use the iTunes libraries to do that. I do not know, however, if you would lose some other benefits such as position syncing between devices if iTunes libraries are not used – if they even do that.

Aug 19, 2015 9:24 PM in response to mhmower

Audiobook = Narrator reading something

Audiodrama = each character has a different voice actor + sound effects + music. (Think movie with only sound)


Undulib uses the existing audiobook library that you have synced with iTunes. If the audiobook appears in iBooks it will appear in Undulib.

Also, you can ignore the audiodrama feature and use it for audiobooks only.

Aug 20, 2015 9:34 AM in response to esotericbob

would be nice if apple fixed following;

1. counter - does not move (except 1st track)

2. advancing 15-30-45 etc., seconds to any direction does not work, it humps to the next track

3. upon closing and reopening an "audiobook" , play does not continue from the point it was left at, but restarts play from the beginning

4. navigation buttons (back to library, track list, TIME, Battery percentage), too small, plus they barely visible on bright covers. Top portion of the screen showing time and battery%, could've been separated from the rest of the app.

5. in audiobook selection (book covers mode) would be nice to have an option to pick the SIZE of the displayed book. (Easy for some people with diminished vision)

Thank you.

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iOS 8.4 Audiobooks Issues

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