iTunes 12.2 freezes MacBook Pro (Yosemite) shortly after launch

Back up all data before proceeding. Quit iTunes if it's running.

Triple-click anywhere in the line below on this page to select it:

~/Library/iTunes

Right-click or control-click the line and select

Services ▹ Open

from the popup menu.* A folder should open. Inside it, there may be a subfolder named "iTunes Plug-ins". Move the selected item to the Desktop. Relaunch the application and test.

If the problem isn't resolved, and the folder you moved is not empty, you can put it back where it was. Repeat with this line:

/Library/iTunes

This time you may be prompted for your administrator login password

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Did you check both folders?

This is a major headache for all of us that upgraded the Mac OS and the devices IOS, and iTunes is the bad player. The best 'fix' for the black screen on your desktop or Macbook after trying to load the new iTunes is to "force- quit" the the stalled iTune app by the keystroke command 'command-option-esc". Now, relaunch iTunes while holding down the Option key which will ask you to create a new "Library" folder. Do so, giving the new folder any name you like, and the iTunes app. will magically open! Now, change the view tab to something other than 'full-screen', and quit the program. Now, (stay with me!), again open iTunes while holding down the Option key, but this time select the original Library folder you replaced earlier. Now iTunes will open and function normally. You can also go back to a full screen viewing mode, and it will work OK too. Worked for me.

I must admit that I could never figure this out. We all owe a great deal of thanks to earlier contributors above on this forum, especially Philip Breske, who shared all their expertise with us. Now you may run into the problem of iTunes not listing the songs, etc., that you didn't purchase from the Apple store!

Charles Thomas

When you started the computer (not iTunes) in safe mode, did you reproduce the freezing behavior?

Linc,

No--the new iTunes app. opened right up, but in the smaller "standard" desktop window in use by all my apps, on my computer. Amazingly, I was able to change back to full screen mode, re-acquire my large existing library, and use the iTunes to sync my iPhone and iPad, all within the new iTunes app. I am staying away from Apple Music for now!! I really feel for the inexperienced computer user population out there who are wrestling with all these problems, and don't take advantage of such resources as this forum.

Charles Thomas

How to re-create your iTunes library and playlists

Rebuilding an iTunes Library: How to Do It & What to Expect

Kinisuru,

If you haven't gotten too far into the rebuild of the library, look around on your Mac for something like "prior" or "existing" music folders/librarys, select it and replace your 'new' library. That's all I did, and instantly the new iTunes app. windows displayed my old, complete music library. My simple sequence during the update was A-downlqad the upgrade (long process), B-install the program (Pretty long, also), C-while holding down the 'option' key', open up the new iTunes app, which should open in a smaller desktop window. Now, if all is well, you may return the 'view' to a full-screen, and it will open that way in the future..

Next thing (and this is where you are, I think) is to 1.-recover your original library, and 2.-verify that 'syncing' works on your IOS devices. It was a hassle, but it worked for me. Also, for now, I am avoiding the Cloud and Apple Music like the plague!

Charles Thomas