Tunein Pro crashes on iOS 8.4

Question

Level 1

18 points

Tunein Pro crashes on iOS 8.4

I just installed iOS 8.4 and now my paid Tunein Pro app semi-crashes in my iPhone 5. The Tunein Pro app stays open (visible when I double-click the home button), but when I access the app, it immediately jumps back to the iPhone home screen (the grid of all apps).

I have tried restarting the phone, but the Tunein Pro app keeps defaulting back to the iPhone Home Screen. I next tried the old trick of holding down the home button while I press and hold the on-off/power button, but when I restart the iPhone, the Tunein Pro app still keeps defaulting back to the iPhone Home Screen.

I listen to the Tunein Pro app daily, and losing access to it is big issue for me. There are favorite podcasts streams on Tunein that are not available on iTunes radio or anywhere else. Further, I really have no wish to pay $10 monthly for the new Apple Music app with a radio function when I can access all of my favorite radio streams on Tunein Pro -- or I could until I installed iOS 8.4.

FYI: None of my other apps are crashing under iOS 8.4,at least none others that I have tested so far.

Your help is welcome in getting Tunein Pro to function on my iPhone again. Thanks!

iPhone 5, iOS 8.4, null

Posted on Jul 4, 2015 6:12 AM

Reply

Answer 1

Jul 4, 2015 6:49 AM in response to judahman

TuneIn Pro works just fine for me on iOS 8.4. Check to make sure you have the most up-to-date version. If you do, then try deleting the app and reloading it.

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Answer 2

judahman Author

Level 1

18 points

Jul 4, 2015 7:32 AM in response to IdrisSeabright

Thanks for the suggestion, Meg. The problem is twofold: (1) I have the most recent version available in the App Store, so far as I can tell. (2) Deleting the app from my iPhone would delete all of the data and require me to spend many hours repeating my set up of selected streams, plus I would lose all of my many recordings, so deleting and re-installing really is a desperate last resort. Good to know the Tunein Pro app works on your iPhone, though.

Any other suggestions, folks?

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Answer 3

Jul 4, 2015 7:40 AM in response to judahman

Contact the developers and see if they have any suggestions. I suspect, though, that their first one will be to delete and re-install the app.

Best of luck.

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Answer 4

judahman Author

Level 1

18 points

Jul 4, 2015 7:44 AM in response to IdrisSeabright

Yep. Contacted them first thing, before I posted here. Have not heard back from them, yet. Again, losing more than two years worth of data and recording is not my idea of a good time.

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Answer 5

judahman Author

Level 1

18 points

Jul 4, 2015 9:34 AM in response to judahman

Ended up removing the app, reinstalling, and then painstakingly recreating my settings and profile. Lost all of my recordings. Bummer. Sigh.

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Answer 6

Jul 4, 2015 10:19 AM in response to judahman

Glad you got it working. Perhaps TuneIn can suggest a way to back up recordings in case this happens again? I don't use the app for recording anything so I've no thoughts on that.

Best of luck.

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Answer 7

Faisane

Level 1

8 points

Jul 6, 2015 5:54 AM in response to judahman

I have the same problem onmy iPad Air - installing iOS 8.4 has meant that TuneIn Pro does not open. I do not consider reinstalling the app and thereby losing my recordings and settings a "solution".

Here's hoping that TuneIn will offer an update that addresses this problem.

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Answer 8

Jul 8, 2015 1:47 AM in response to Faisane

Same here. Every time I try to open TuneIn Radio Pro it immediately crashes & returns me to the home screen.

Uninstalling the app is not an option because I have hours of recordings in this app which I don't want to lose.

Am I alone in thinking that there might be something more than a coincidence here?

Just when Apple launches its own radio service for iPhone a major rival app won't work on Apple devices?

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Answer 9

Jul 10, 2015 5:48 AM in response to nutsodeluxe

I have the same problem. I tried to reinstall it and it works but I lost all my recordings. So I have reinstalled my last copy from Icloud, and still have the same problem. I just write them to report the problem. Hope that it get solved soon with an update.

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Answer 10

Jul 13, 2015 9:54 PM in response to judahman

TuneIn has just released an update that fixes this issue. I had the same problem with TuneIn Pro that you all were having, but I just loaded the update and everything is back to normal. I can use the app and have not lost any recordings.

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