My iphone screen is damaged, i need to connect to itunes in order to Backup Data.

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My iphone screen is damaged, i need to connect to itunes in order to Backup Data.

Hey Guys,

My iphone screen is broken, i can some of the screen parts but not press anything. I am sending it to the supplier so i can get it fixed but i need to backup the data as i am not sure if il get the same phone back. I´ve connected it to itunes but the iphone is asking if i trust the pc or not (on the screen) but i cant press anything. Please someone help me with this.

iPhone 6, iOS 8.4, 128gb

Posted on Jul 4, 2015 7:11 AM

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Answer 1

Jul 4, 2015 7:20 AM in response to sumeel

Hopefully, you had iCloud back up set up. It backs up automatically when the phone is plugged in and connected to WiFi and asleep. If you didn't you're out of luck.

For the future, backups are not something you do after you have a problem. They're something you do regularly so that, when you do have a problem, you won't lose any data.

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