Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro slow after Yosemite update

Hi my Mac Book Pro is running really slow since updating to Yosemite. I ran a check on the computer using Etresoft and the results are pasted below. Can anyone see anything wrong or have any suggestions? I have cleared out loads of files on the hard drive and moved to a external one.

TIA

Problem description:

Slow Macbook Pro since updating to Yosemite


EtreCheck version: 2.2 (132)

Report generated 7/4/15, 7:22 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 153 - SN = 9G4200JKDD3MB


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 1:6:50


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (33.19 GB free)

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS41N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2) [Click for support]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) [Click for support]

[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]

[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]

[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]

[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]


User Login Items: ℹ️

TimehopSync Application (/Applications/TimehopSync.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0 - SDK 10.7

SharePointBrowserPlugin: Version: 14.5.2 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

npCricutR: Version: Cricut_x86_64 2.1504.912.5605 - SDK 10.10 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 465.68 GB

Destinations:

Amanda Vasquez's [Local]

Total size: 999.83 GB

Total number of backups: 1

Oldest backup: 2015-06-25 20:00:49 +0000

Last backup: 2015-06-25 20:00:49 +0000

Size of backup disk: Too small

Backup size 999.83 GB < (Disk used 465.68 GB X 3)


Top Processes by CPU: ℹ️

11% com.apple.WebKit.WebContent(10)

5% Timehop Sync

4% Safari

1% fontd

0% taskgated


Top Processes by Memory: ℹ️

770 MB com.apple.WebKit.WebContent(10)

470 MB kernel_task

152 MB Finder

94 MB Safari

70 MB Dropbox


Virtual Memory Information: ℹ️

306 MB Free RAM

3.70 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 4, 2015, 06:12:59 AM Self test - passed

Jul 4, 2015, 02:28:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-07-04- 022855_[redacted].crash

Jul 4, 2015, 12:53:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-04-005347_[redacted].crash

Jul 1, 2015, 03:19:21 PM /Library/Logs/DiagnosticReports/PTPCamera_2015-07-01-151921_[redacted].cpu_reso urce.diag [Click for details]

MacBook Pro, OS X Yosemite (10.10.4)

Posted on Jul 4, 2015 7:32 AM

Reply
Question marked as Best reply

Posted on Jul 4, 2015 7:48 AM

Low Disk Space

User uploaded file


Go step by step and check.


1. Start up in Safe Mode.

http://support.apple.com/kb/PH11212


2. Backup your computer.


3. Empty Trash.


Finder

Click on an empty spot on the Desktop to activate Finder.

Click “Empty Trash” to empty Trash.


Mail

Click Mailbox in the in the Mail menu bar.

Erase Deleted Items > In All Accounts

Erase Junk Mail


Photos

File > Recently Deleted > Click the “Delete All” button at the top right corner


iPhoto

iPhoto > Empty iPhoto Trash


https://support.apple.com/kb/PH13806?locale=en_US


4. Delete old iOS Devices Backup.


iTunes > Preferences > Devices

Highlight the old Backups , press “Delete Backup” and then “OK”.

http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US


5. Re-index Macintosh HD.


This will take a while. Wait until it is finished.

System Preferences > Spotlight > Privacy

http://support.apple.com/kb/ht2409


6. Move iTunes, iPhoto and iMovie media folders to an external drive.


7. RAM


Upgrading RAM to 8GB will help.


http://eshop.macsales.com/shop/apple/memory/

2 replies
Question marked as Best reply

Jul 4, 2015 7:48 AM in response to Yotkuupcha

Low Disk Space

User uploaded file


Go step by step and check.


1. Start up in Safe Mode.

http://support.apple.com/kb/PH11212


2. Backup your computer.


3. Empty Trash.


Finder

Click on an empty spot on the Desktop to activate Finder.

Click “Empty Trash” to empty Trash.


Mail

Click Mailbox in the in the Mail menu bar.

Erase Deleted Items > In All Accounts

Erase Junk Mail


Photos

File > Recently Deleted > Click the “Delete All” button at the top right corner


iPhoto

iPhoto > Empty iPhoto Trash


https://support.apple.com/kb/PH13806?locale=en_US


4. Delete old iOS Devices Backup.


iTunes > Preferences > Devices

Highlight the old Backups , press “Delete Backup” and then “OK”.

http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US


5. Re-index Macintosh HD.


This will take a while. Wait until it is finished.

System Preferences > Spotlight > Privacy

http://support.apple.com/kb/ht2409


6. Move iTunes, iPhoto and iMovie media folders to an external drive.


7. RAM


Upgrading RAM to 8GB will help.


http://eshop.macsales.com/shop/apple/memory/

Jul 4, 2015 9:41 AM in response to Yotkuupcha

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Macbook Pro slow after Yosemite update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.