can`t add credit card - another billing adres

Question

Level 1

6 points

Hi Guys,

I have trouble adding payment options when i have account in us appstore and i try to change billing adres to another country.

I flll all infos and immediately i have error.

Check this.

I have some apps bought with coupon on us store so i don`t want to make another account.. how to bring this account to work?

Ps.

When i want to log to this account it force me to "fill" details and add payment.. method with "free app purchase" is not working...

Regards

iPhone 6 Plus, iOS 8.4

Posted on Jul 4, 2015 7:11 AM

Reply

Answer 1

Level 10

334,138 points

Have you done as the message tells you and contacted iTunes Support (these are user-to-user forums) ? If not :

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

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Answer 2

Level 1

6 points

No really, but i don`t want to call them.

I`m working and they are able to call me only when i`m in work... so i have to find another way.

Reply

Answer 3

Level 10

334,138 points

If you want to fixing then you will have to contact them, we are fellow users and won't know why you are getting the message to contact them.

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