maxx2
Level 1 (0 points)

Q: Does Yosemite support the Canon EOS Rebel T5i?

Upgraded to Yosemite and now can't transfer my images. What's up?

Posted on Jul 4, 2015 7:20 AM

by JimmyCMPIT,Solvedanswer
JimmyCMPIT JimmyCMPIT
Level 5 (7,055 points)
Mac OS X
A:

Disconnect Camera from Mac

Go to the Settings Menu

Go to Communication

Change Normal (PC) to PTP

Reconnect Camera


if you don't see this on your camera call Canon's support

1-800-OK-CANON

1-800-652-2666

Posted on Jul 8, 2015 5:52 AM

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maxx2

Q: Does Yosemite support the Canon EOS Rebel T5i?

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  • Helpful answers

  • by chattphotos,

    chattphotos chattphotos Jul 4, 2015 8:02 AM in response to maxx2
    Level 4 (2,417 points)
    Desktops
    Jul 4, 2015 8:02 AM in response to maxx2

    What app are you using to transfer?

    What interface are you using to transfer?

    Have you checked Canon's website for driver updates?

    Does your computer have an SD card slot? (if so, try and copy your photos that way)

  • by Eric Root,

    Eric Root Eric Root Jul 4, 2015 10:57 AM in response to maxx2
    Level 9 (70,068 points)
    iTunes
    Jul 4, 2015 10:57 AM in response to maxx2

    Does Applications/Image Capture work?

  • by Old Toad,

    Old Toad Old Toad Jul 4, 2015 11:02 AM in response to maxx2
    Level 10 (140,918 points)
    Photos for Mac
    Jul 4, 2015 11:02 AM in response to maxx2

    Yes.  That camera is supported: OS X Yosemite: Supported digital camera RAW formats - Apple Support

     

    Where are you trying to transfer them to?  An iPhoto library or a Photos library?

     

    There have been many reports of cameras not being recognized by Photos or iPhoto after the Yosemite update.  The workaround is using a card reader or Image Capture to download to a folder on the Desktop and import from there.

     

    OTsig.png

  • by maxx2,

    maxx2 maxx2 Jul 7, 2015 8:57 AM in response to chattphotos
    Level 1 (0 points)
    Jul 7, 2015 8:57 AM in response to chattphotos

    Chattphotos, I was using the Canon app as  I have in the past and simply using the cable provided by Canon. The computer doesn't even see it Finder. When I go to the Canon driver site, it detects Yosemite and says there is nothing for it. On Apple, Os X Yosemite: Supported digital camera RAW formats, the T5i is not listed. The T6i is but not the T51.

    Old Toad, I would be happy just getting the images onto my desktop.

  • by chattphotos,

    chattphotos chattphotos Jul 7, 2015 9:50 AM in response to maxx2
    Level 4 (2,417 points)
    Desktops
    Jul 7, 2015 9:50 AM in response to maxx2

    I ask again, does your computer have an SD card slot? (if so, try and copy your photos that way)

  • by Old Toad,

    Old Toad Old Toad Jul 7, 2015 9:57 AM in response to maxx2
    Level 10 (140,918 points)
    Photos for Mac
    Jul 7, 2015 9:57 AM in response to maxx2
    The T6i is but not the T51.

    Did you check the document carefully I posted the link to?

    Highlight005.jpg

  • by maxx2,

    maxx2 maxx2 Jul 8, 2015 5:46 AM in response to Old Toad
    Level 1 (0 points)
    Jul 8, 2015 5:46 AM in response to Old Toad

    OS X Yosemite: Supported digital camera RAW formats

    Learn which digital camera RAW formats are supported by OS X Yosemite.

    Digital camera RAW formats retain more image information than JPEGs and can produce better results when used with Photos and other imaging applications.

    OS X Yosemite provides system-level support for digital camera RAW formats from the following cameras.

    Supported by Digital Camera RAW Compatibility Update 6.04

    Canon EOS 5DS*

    Canon EOS 5DS R*

    Canon EOS Rebel T6i / 750D / Kiss X8i

    Canon EOS Rebel T6s / 760D / Kiss 8000D

     

    This is what I get.

  • by JimmyCMPIT,Solvedanswer

    JimmyCMPIT JimmyCMPIT Jul 8, 2015 5:52 AM in response to maxx2
    Level 5 (7,055 points)
    Mac OS X
    Jul 8, 2015 5:52 AM in response to maxx2

    Disconnect Camera from Mac

    Go to the Settings Menu

    Go to Communication

    Change Normal (PC) to PTP

    Reconnect Camera


    if you don't see this on your camera call Canon's support

    1-800-OK-CANON

    1-800-652-2666

  • by maxx2,

    maxx2 maxx2 Jul 8, 2015 7:16 AM in response to JimmyCMPIT
    Level 1 (0 points)
    Jul 8, 2015 7:16 AM in response to JimmyCMPIT

    That's the ticket - called Canon Support. Should have done it days ago. Thanks Everyone for your help. Turns out it was a simple download under Canon Solutions software.