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User profile for user: GilesN's_Mustache
GilesN's_Mustache Author
User level: Level 1
0 points

Very, very frequent FREEZING UP of computer

I've been increasingly plagued by extremely frequent freezing-up of my computer, which has gotten terrible. And unending.


Recently I started opening up the "Activity Monitor" -- which is way over my head -- to try to spot anything useful to know or do during a freeze.


I happened to have it open earlier today during a freeze-up, and noticed that the "kernsl_task" had shot to the top of the %-of-CPU-used list... registering an amazing 101%!


I then came out on here and saw a suggestion to report problems on here WITH EtreCheck. I got it & ran it. Then, a bit later during another computer stall (spinning rainbow ball of doom), I was able to run a second EtreCheck while part of the computer was still in the stall.


I have included both reports below. I can understand only a very little of what is printed out, but CLEARLY I have troubles indicated.

TROUBLE with both System Launch Agents & System Launch Daemons. And that's only what I can easily see.


I am at wits end with this (I'd gotten CleanMyMac3 & used it to clean up my hard drive & to fix a damaged section of startup), but nothing I've done to date has had any impact on this frequent freezing.


I am planning to upgrade to the best 16 GB's RAM I can buy, as well as to switch over to either a 250 or 500 GB SSD.



**** ANY cogent suggestions would be deeply appreciated.**** (AM Considering taking it to the Apple Store & having it wiped & starting over.)



Thanks!
Giles



2 EtreChecks were run-- Both reports below:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ///////FIRST///////


EtreCheck version: 2.2 (132)

Report generated 7/4/15, 10:05 AM


Hardware Information: ℹ️

MacBook Pro (17-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,3

1 2.3 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 141 - SN = C01114608HNDGKMAT


Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1280 x 800

AMD Radeon HD 6750M - VRAM: 1024 MB


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 4:26:46


Disk Information: ℹ️

Hitachi HTS725050A9A362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HD (disk1) / : 498.88 GB (371.45 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Anywhere


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.hzsystems.terminus.driver (4)

[not loaded] com.logitech.iokit.quickcam (1.0.7)

[not loaded] com.roxio.BluRaySupport (1.1.6)


/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0)


Problem System Launch Agents: ℹ️

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.photolibraryd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

5 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.ctkd.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.wdhelper.plist

[killed] org.cups.cupsd.plist

7 processes killed due to memory pressure


Launch Agents: ℹ️

[running] com.92995008dd6819e6.agent.plist

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.oracle.java.Java-Updater.plist


Launch Daemons: ℹ️

[not loaded] com.92995008dd6819e6.daemon.plist

[running] com.92995008dd6819e6.helper.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.macpaw.CleanMyMac3.Agent.plist

[loaded] com.microsoft.office.licensing.helper.plist http://www.google.com/search?q=com.microsoft.office.licensing.helper.plist+suppo rt+site:microsoft.com

[loaded] com.oracle.java.Helper-Tool.plist

[loaded] jp.co.canon.MasterInstaller.plist


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.jdibackup.ZipCloud.autostart.plist

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist

[running] com.nds.pcshow.plist

[loaded] com.nds.pcshow.uninstall.plist

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer Application (/Applications/ADOBE APP/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Preview Application (/Applications/Preview.app)

AppTrap Application (/Library/PreferencePanes/AppTrap 2.prefPane/Contents/Resources/AppTrap.app)

CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8

Google Earth Web Plug-in: Version: 7.1

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.4.2

RealPlayer Plugin: Version: Unknown

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6

FlashPlayer-10.6: Version: 18.0.0.198 - SDK 10.6

Flash Player: Version: 18.0.0.198 - SDK 10.6

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8

SharePointBrowserPlugin: Version: 14.0.0

EPPEX Plugin: Version: 10.0

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

PSPlugin: Version: Unknown - SDK 10.6


Safari Extensions: ℹ️

PalMall 1.2

MacVeXe

JavaScript Blocker


3rd Party Preference Panes: ℹ️

AppTrap

Flash Player

Flip4Mac WMV http://www.google.com/search?q=Flip4Mac%20WMV+support+site:telestream.net

Java


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

19% firefox

15% Spotlight

15% mds_stores

3% mds

3% diskimages-helper


Top Processes by Memory: ℹ️

1.18 GB firefox

719 MB kernel_task

344 MB mds_stores

180 MB mdworker(6)

147 MB Finder


Virtual Memory Information: ℹ️

2.17 GB Free RAM

5.82 GB Used RAM

88 MB Swap Used


Diagnostics Information: ℹ️

Jul 4, 2015, 10:01:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-07-04-100 153_[redacted].crash

Jul 4, 2015, 09:29:56 AM /Library/Logs/DiagnosticReports/CleanMyMac 3_2015-07-04-092956_[redacted].hang

Jul 4, 2015, 05:35:07 AM Self test - passed



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

///////SECOND///////


EtreCheck version: 2.2 (132)

Report generated 7/4/15, 10:31 AM


Hardware Information: ℹ️

MacBook Pro (17-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,3

1 2.3 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 141 - SN = C01114608HNDGKMAT


Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1280 x 800

AMD Radeon HD 6750M - VRAM: 1024 MB


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 4:54:24


Disk Information: ℹ️

Hitachi HTS725050A9A362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HD (disk1) / : 498.88 GB (371.28 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Anywhere


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.hzsystems.terminus.driver (4)

[not loaded] com.logitech.iokit.quickcam (1.0.7)

[not loaded] com.roxio.BluRaySupport (1.1.6) http://www.google.com/search?q=Roxio%20Support%20for%20Blu-ray%20media+support+s ite:roxio.com


/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0)


Problem System Launch Agents: ℹ️

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.photolibraryd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

5 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.ctkd.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.wdhelper.plist

6 processes killed due to memory pressure


Launch Agents: ℹ️

[running] com.92995008dd6819e6.agent.plist

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.oracle.java.Java-Updater.plist


Launch Daemons: ℹ️

[not loaded] com.92995008dd6819e6.daemon.plist

[running] com.92995008dd6819e6.helper.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.macpaw.CleanMyMac3.Agent.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.oracle.java.Helper-Tool.plist

[loaded] jp.co.canon.MasterInstaller.plist


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.jdibackup.ZipCloud.autostart.plist

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist

[running] com.nds.pcshow.plist

[loaded] com.nds.pcshow.uninstall.plist

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer Application (/Applications/ADOBE APP/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Preview Application (/Applications/Preview.app)

AppTrap Application (/Library/PreferencePanes/AppTrap 2.prefPane/Contents/Resources/AppTrap.app)

CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8

Google Earth Web Plug-in: Version: 7.1

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.4.2

RealPlayer Plugin: Version: Unknown

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6

FlashPlayer-10.6: Version: 18.0.0.198 - SDK 10.6

Flash Player: Version: 18.0.0.198 - SDK 10.6

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8

SharePointBrowserPlugin: Version: 14.0.0

EPPEX Plugin: Version: 10.0

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

PSPlugin: Version: Unknown - SDK 10.6


Safari Extensions: ℹ️

PalMall 1.2

MacVeXe

JavaScript Blocker


3rd Party Preference Panes: ℹ️

AppTrap

Flash Player

Flip4Mac WMV

Java


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

34% firefox

4% WindowServer

4% mds_stores

2% plugin-container

2% mdworker(8)


Top Processes by Memory: ℹ️

1.22 GB firefox

721 MB kernel_task

319 MB mds_stores

197 MB mdworker(8)

147 MB Finder


Virtual Memory Information: ℹ️

1.90 GB Free RAM

6.09 GB Used RAM

88 MB Swap Used


Diagnostics Information: ℹ️

Jul 4, 2015, 10:29:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-07-04-102 920_[redacted].crash

Jul 4, 2015, 10:01:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-07-04-100 153_[redacted].crash

Jul 4, 2015, 09:29:56 AM /Library/Logs/DiagnosticReports/CleanMyMac 3_2015-07-04-092956_[redacted].hang

Jul 4, 2015, 05:35:07 AM Self test - passed

MacBook Pro, OS X Yosemite (10.10.3), early 2011

Posted on Jul 4, 2015 8:58 AM

Reply
6 replies
User profile for user: akashjewels
akashjewels
User level: Level 1
4 points

Jul 5, 2015 3:54 AM in response to GilesN's_Mustache

Hello.

I have a very similar total freeze issue with a same early 2011 [15'] macbook pro [running Maverick]

computer was great until i installed security update 2015-005! something must have went very wrong during that security update.

it is not a CPU problem but Memory pressure shooting up to the top red of the 8GB that i have. This with all apps closed. MDWorker start doing something like 3 -4 processes 3 - 400MB each and Kernel task reach 4 - 5 GB. also the computer has now static electric feel when i touch it

i have Time-Machine the whole volume the a day earlier when all was good, this didn't help, then i re-installed Maverick with the Recovery disc. this didn't help as well!

I used bootcamp to check in Windows that all the hardware is intact and the computer works fine in Windows, I also scanned the Memory there and found no problems. i wanted to upgrade to Yosemite thinking this may help, but i can't do that from the recovery disc, and the memory cards i fear may burn up if i try to download from within the OX

it appears[to my logic] to be an error in the Mac firm-ware that can be addressed from the Terminal only! can someone please suggest how to go about that? this may well be the direction for solution for the original post total freeze problem

with many thanks

akash

Reply

Very, very frequent FREEZING UP of computer

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