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Continually starts and stops with only Apple logo (looping boot up) only when on PC's/Laptops. Works fine to play music in car? Will not connect to a PC.

Continually starts and stops with only Apple logo (looping boot up) only when on PC's/Laptops. Works fine to play music in car? Will not connect to a PC.

HP Pavilion Elite e9120y Desktop, Windows 7

Posted on Jul 4, 2015 12:45 PM

Reply
Question marked as Best reply

Posted on Jul 4, 2015 12:49 PM

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

2 replies
Question marked as Best reply

Jul 4, 2015 12:49 PM in response to pbarcola

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Continually starts and stops with only Apple logo (looping boot up) only when on PC's/Laptops. Works fine to play music in car? Will not connect to a PC.

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