When I go to click a drop down menu, Safari either reloads the page or says it's unavailable?
It shouldn't be my extensions as I have checked this.
MacBook Pro
It shouldn't be my extensions as I have checked this.
MacBook Pro
Might be a cookies, cache, extensions, or plug-ins issue.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, from the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
Hi Carolyn,
I tried all of these apart from deleting the cache, it tells me I don't have permission to view this.
The rest didn't make a difference.
Thanks for the help.
What happens if you do a Get Info (command - I) on the file? Do you have read/write permissions? If not, unlock the padlock and set your permissions to read/write.
It seems there's no longer a com.apple.safari file in Library/cache
You forgot to tell us what version of Safari and OS X you are running.
Sorry safari version 5.1 and OS X version 10.6.8, thanks
Are you sure you are looking in the User Library? I just checked in Snow Leopard and I have the cache file there.
Yes I'm definitely there now and i've unlocked my access to read/write and it still isnt letting me view. I've unlocked it as the user
I have now moved the cache.db file to trash and restarted my computer, I've also gone to the autofill tab and delete websites in there. i restarted the mac and it still isn't working.
When I go to click a drop down menu, Safari either reloads the page or says it's unavailable?