Macbook Pro '12, screen glitches, freezes and then restarts

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Macbook Pro '12, screen glitches, freezes and then restarts

Hi everyone,

This just started happening last week. My macbook will have a screen glitch with pixelated squares (usually around the edges of the screen) for a split second and then my screen will freeze. Then the computer will automatically restarts itself. I took it to the apple store. They had it for 3 days and could not duplicate the issue. They said all the hardware is fine and for me to erase and reinstall the OS. When I got home, the macbook did it again! So I reinstalled Yosemite. It was working fine for like 3 hours and it glitched, froze and restarted again. I'm so frustrated!!!!! Especially because the genius bar feels hopeless at the point. Please let me know your thoughts on this issue. Thank you 🙂

MacBook Pro (13-inch Mid 2012), iOS 8.4

Posted on Jul 4, 2015 6:15 PM

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Answer 1

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Ralph Landry1

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Jul 4, 2015 6:20 PM in response to mac-mac22

Sounds like a graphic processor module failure. My daughter's 2011 MBP was behaving very much like that. First time to the Genius Bar it passed all the tests. Finally it hung completely, she took it back and they replaced the logic board.

Keep after them with this, they will eventually get it right and fix it.

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Answer 2

mac-mac22 Author

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Jul 4, 2015 8:11 PM in response to Ralph Landry1

Thank you for your response! Do you know how much you paid for the logic board replacement? Unfortunately, my warranty is out and I did not get Apple Care.

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Answer 3

mac-mac22 Author

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Jul 4, 2015 8:18 PM in response to Ralph Landry1

also how long did it take for your daughter's laptop to finally fail?

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Answer 4

Jul 4, 2015 11:28 PM in response to mac-mac22

I am getting just the freezing on my iMac whatever I open - email, documents and web. I eventually turned it off and will unplug everything and hope that works.

Just happened today

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Answer 5

mac-mac22 Author

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Jul 7, 2015 8:34 AM in response to Ralph Landry1

My MBP is still getting worse, so I went to a different apple store yesterday. They ran a fast diagnostics and couldn't find anything again. I left the laptop again hoping they would find something with more intense testing. I told them about the logic board but the logic board is okay according to the tests. How long did it take for your daughter's computer to finally fail?

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