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ipad 2- software for the ipad corrupted during download

Hi,


I have tried to restore my "ipad 2" using itunes. Every time I receive the message- software for the the ipad corrupted during download.

can someone help?

iPad 2, iOS 8.3

Posted on Jul 4, 2015 7:42 PM

Reply
1 reply

Jul 4, 2015 8:18 PM in response to wolwerine 2015

Have you tried disabling your firewall and turn off your antivirus software while you attempt to download the software? That might help.


If you are restoring to factory settings and plan on erasing the device anyway (not use a backup that is) try using a friend's or family member's computer Even if you do want to restore your own backup, you may still be able to do that on your computer after you restore the iPad on another computer.

ipad 2- software for the ipad corrupted during download

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