i have a 5th gen airport base station extreme that runs fine. i am trying to put on my airport express (not sure which one, but it is the white one). I had them running fine in the states and have moved to Korea.
the express lights up, airport utility saw it, but could not connect. i restarted my laptop (macbook air 2011 with 10.10.4) now nothing. it does not recognise nor see it anymore.
any ideas?
MacBook Air, OS X Yosemite (10.10.1), 4g ram
i am trying to put on my airport express (not sure which one, but it is the white one).
All four of the AirPort Express versions are white, so a model number....found on the side or bottom of the AirPort Express would likely provide more useful clues as to what you might have. The model number starts with an "A" followed by four numbers.
Possible model numbers would be A1084, A1088, A1264, A1392. The A1392 also looks just like a miniature version of the 5th Gen AirPort Extreme.
Your profile indicates that you are using OS X Yosemite (10.10.1). Are you still running this version, or have you updated to (10.10.4)?
a1264 is the model number. i have not updated my profile to reflect the current version, but i am using 10.10.4
OK, thanks for the info.
The A1264 version was introduced in June of 2008 and discontinued in June of 2012, so depending on when you purchased the product, it is at least 3 years old and as much as 7.
On average, the useful live of the A1264 is about 3-4 years, so that might be a factor here.
Power off the AirPort Extreme for a minute, then power it back up.
Temporarily, move the AirPort Express to the same room or close proximity to the AirPort Extreme
Power up the Express for a minute, then hold in the reset button for 7-8 seconds and release
Allow a full minute for the Express to restart to a slow, blinking amber light status
Click on the WiFi icon at the top of the MacBook Air's screen
Look for a listing of New AirPort Base Station
Just below that, click directly on AirPort Express
You can also use an iPhone or iPad
Go to the Home Screen
Tap on Settings
Tap on WiFi
Look for a listing of Set Up a New Base Station
Tap on AirPort Express
That will get the setup wizard running
It will take a minute to analyze the network, then suggest that the Express will be configured to "extend" the AirPort Extreme network, similar to this example:
Enter a name that you want to call the AirPort Express. Keep it short and simple
Click or tap Next
The wizard will set up everything for you. When you see the message of Setup Complete, click or tap Done
Move the AirPort Express to a location that is about half way between the AirPort Extreme and the general area where you need more wireless coverage. The more that you have line-of-sight between the AirPort Extreme and AirPort Express the better and more reliable the performance will be.
all of that appeared before, but it said that there was a problem connecting. then i restarted and now nothing. this may be old- but it was just working.
i powered it up just as you said. but no change. all i did was restart and it stopped working
I'm not trying to be cute here, but all AirPorts that fail were working just before they had problems. I lost an Express only about a week ago that was working one minute and the next it could not be setup again.
There is really not much that you can do other than keep trying.
I doubt that it will help, but you could try a Factory Default Reset on the AirPort Express. If you decide to try that......
Power off the Express for a minute or two
Hold in the reset button first....and keep holding it in for an additional 7-8 seconds while you simultaneously plug the power back into the Express
Release the reset button after the hold period
Allow a full minute for the Express to restart to a slow, blinking amber light
Try again. If you have been using a Mac, try an iPhone or iPad, or vice versa.
i guess it is done. i only pulled it out of the box (been sitting for two years). i do the hard restart but it only goes to solid amber, no blinking. about 30 seconds or so it blinks green and then back to amber.
thanks though.
i even attached the ethernet cable
i do the hard restart but it only goes to solid amber, no blinking. about 30 seconds or so it blinks green and then back to amber.
And that unfortunately, is what happens when the power supply fails. I know it well.
I can't connect get a message that this version of airport utility does not support this base station. It works on my Andriod smartpnone but I have no security and no way to set it up.
This is a totally different issue than what is being discussed in this thread.
Please start a new post and include the model number of the AirPort Express (on the side of the Express.....it starts with an "A" followed by four numbers)....and...what operating system you are using on your Mac or PC or mobile device that will be used to setup the Express.
Cannot join airport express to network
