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Help my child has purchased lots of apps without my approval

WWhat number do I call to talk to apple support as my child has purchased lots of apps without my permission

iPhone 4, iOS 8.4

Posted on Jul 5, 2015 2:07 AM

Reply
1 reply

Jul 6, 2015 1:35 PM in response to Goodingarchie

Purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If the purchases were made on an iOS device then to try and stop it happening again you can use Settings > General > Restrictions to prevent in-app purchases and to require your password to be entered for every purchase

Help my child has purchased lots of apps without my approval

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